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Smart Mobility

266 Reviews
Outstanding
Member 15+ Years
265527
Unit 3 The Mall
Luton
Bedfordshire
LU1 2TD

Tel:
01582 41****


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Mon - Fri: 09:00-17:30
Sat: 09:00-16:00
Sun: Closed

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Member since : 2 May 2010
Manually reviewed : 19 Jun 2020
Last updated : 19 Aug 2024

About Smart Mobility


Smart Mobility has a reputation for customer service and value for money, We are one of the leading mobility scooter retailers in the UK. We stock a large range of mobility scooters and power chairs as well as a large range of disability aids, all at the lowest prices along with the best service.
We are a trading standards approved retailer under the "Buy with confidence scheme" as well as Oft code approved. Members of the British retail health care trade association.

We offer a full sales and after care repair service, Free delivery and collection.

We have fully trained staff and engineers available for of your mobility requirements.

We are a trading standards Approved Retailer "Buy with Confidence scheme" so buy with complete confidence.
Members of The BHTA the British heath care retail trade association as well as OFT code Approved.

We stock a full range of Mobility scooters from 4 mph to Auto folding mobility scooter and car transportable to full 8mph road going and off road mobility scooters. We also have a large selection of power chairs and wheelchairs in stock. Why not come and try before you buy a full range of riser recliner chairs on display with made to measure riser recliner chairs made in the UK With the largest showroom in Luton we also display a large selection of disability aids such as walking frames bath lifts grab rails etc.

Local authorites, care homes, local goverment, Hospitals.
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266 FreeIndex Reviews - Ranked 1st out of 94 UK Mobility Shops

Rating Distribution

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Colin Redden
Dunfermline
Thought the price was very good. Excellent customer service received. Delivery was quick (to Scotland in a week). Valuable advice for care and maintenance of the batteries given. Would recommend this seller, very good advice and service received.
John White
Witham
Great personal service, you are talking to a real person from the start. They clearly understand the scooter market and will give you the best advice based on your needs and budget. I would recommend them very highly. John White.
Kevan Fleming
Lochgelly
The customer service I received from Balba was exceptional kept me informed from start to finish and beyond. The guy that delivered Dad's scooter was top notch made sure Dad was OK using it before he left well done guys.
Gillian Arboine
Croydon
Photo uploaded by Gillian Arboine
I brought a mobility scooter from Balba and it runs like a dream. I was given good advice when I was choosing the correct scooter for me. The delivery was on time and I am happy with the service I got. I recomend buying from a repitable company like this.
Andrew Smulian
Plymouth
Photo uploaded by Andrew Smulian
I received my mobility scooter as a gift from a relative in the USA so the first I knew of it was a call from Smart Mobility in Luton. From then and until now with the scooter safely parked within my home I have received nothing but the highest quality service, information and advise from Balba and Dan, and at 81 years of age this has really made an impression on me. Highly recommended.
George Hollis
Montgomery
My wife and I were extremely impressed with the attention, service and quality from the first initial enquiry to the delivery of our mobility vehicle. Balba has been so kind answering all our questions and always returning our calls promptly. A first class company to deal with and we would recommend without hesitation.
Kevin Hutchinson
Sandy
By far Smart Mobility were both the most competitive on price with an added bonus of great customer support. Balba was both knowledgeable and supportive as the delivery company mixed up the delivery days. All sorted promptly and professionally. Strongly recommend this company.
Christina Thornton
Luton
A great company to buy from, helpful, polite. All round a great service.
Rachel Wright
Colchester
Just taken delivery of a riser recliner chair supplied by Smart Mobility. The whole process from ordering to delivery was seamless and stress free. Delivery was exactly at the time agreed, the delivery driver was extremely polite and courteous. A professional service from start to finish and all at a competitive price. Thank you Smart Mobility! .
Bettyanne Warwick
Lavenham
Where do I begin. I wanted a mobility scooter for my husband so that we could go over our local country park. After speaking to the very nice man at Smart Mobility he recommended the Pride Ranger. Its amazing. My husband is over the moon. Everything he said was correct including the delivery. Thank you so much.
Brooks Donnelly
Oakham
Delighted with my new recliner chair, as promised by excellent staff.
James Frater
Berwick-Upon-Tweed
I am delighted with my DiBlasi scooter; it has already transformed my life! Smart Mobility we’re polite and efficient, and with prompt delivery, the driver was excellent at explaining how the scooter works. I can definitely recommend this company.
Yvonne Radcliffe
Doncaster
My new scooter is fantastic great service from all staff couldn’t wish for better service.
Craig Brown
Livingston
Great communication with Balba and product was great as have one happy Mum. Advice given was great as not to up to speed on scooters! Recommend if anyone is looking for a scooter Balba is your go to guy. Thanks.
Ian Brearley
Sheffield
First class service. Barbara gave good, honest feedback on the best mobility scooter for my needs.
Stephen Foster
Colchester
Very happy with the service I recieved , and delivery was as promised.
Brian Stenning
Tonbridge
I can recommed Balba and his company. At each step of the purchase I was advised and everything happened when promised it would to the highest standards. Balba is now advising me on the purchase of another bit of kit and is showing the same care and attention. This care is lacking in a lot of companies today.
Molly E
Brampton
Brilliant! Very helpful, friendly and efficient. Balba dealt with all my questions right away and made great recommendations. Delivery and aftercare have also been brilliant, I had a minor issue and it was resolved almost instantly. Overall, would recommend to anyone looking for a mobility scooter.
Irene Nelson
Kelty
Balba was pleasant, informative and extremely helpful. He helped with the choice of mobility scooter to suit our needs. Also told us about a special offer upgrade which saved us a free hundred pounds. Great telephone manor. Would highly recommend and will use again in the future. Thanks Irene and Trevor.
Dave Boley
Lawford
After a chat with Balba I am very happy I chose the Jazzy 600ES power chair. It was delivered on time and the driver explained all operations well. Although the chair looks quite small and squat, it's built like a tank. I have easily adjusted the seat height and foot rest for my partners needs. I think this chair will last a long time, and Balba is a knowledgeable and caring salesman. Dave.

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Ltd Company No: 05716323
Made with love in Bristol, UK