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Simply Shutters Ltd

390 Reviews
Outstanding
Member 19+ Years
7102
Unit 2a
Station Way
Brandon
Suffolk
IP27 0BH

Tel:
01842 81****


schedule Closed : Opens at 09:00keyboard_arrow_down
Mon: 09:00-18:00
Tue: 09:00-17:30
Wed: 09:00-17:30
Thu: 09:00-17:30
Fri: 09:00-14:00
Sat / Sun: Closed

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Member since : 8 Dec 2006
Manually reviewed : 9 Dec 2021
Last updated : 16 Oct 2024

About Simply Shutters Ltd

Key Services :


Simply Shutters is a family run business since 1999 that specialises in the manufacture of maintenance free decorative exterior window shutters. Simply Shutters' UPVC Polypropylene and Synthetic wood ranges are not made from wood yet they look just like traditional timber window shutters. Now customers can have all the beauty of wood without any of the worries or maintenance issues associated with timber.

All Simply Shutters window shutters are manufactured to the highest standard in their own workshops and therefore, because there are no middlemen, they can keep the costs down.

All decorative UPVC polypropylene window shutters are supported with a 40 year warranty against undue discolouration, peeling or cracking, together with a 14 day money back guarantee.

Simply Shutters manufactures bespoke maintenance free window shutters that require no painting or upkeep and are perfect to add character to your home. Made from durable weather resistant polypropylene, the product range has 17 different non paintable colours plus a paintable range to enable you to colour match to an existing colour scheme.

Town and Country 'synthetic wood' shutters are the top of the range product and are indistinguishable from real wood. All shutters are available from Simply Shutters and can be purchased online from the store on the Simply Shutters website.

Simply Shutters is a stockist and supplier of high quality pine louvre doors with over 3000 doors in stock in both Pine and White options. These louvre doors are available in over 64 variations in size and for next day dispatch.
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390 FreeIndex Reviews - Ranked 1st out of 29 UK Shutter Companies

Rating Distribution

363
 
24
 
1
 
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2
 

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Annie Quirke
Exeter
We are living in Southern Ireland and we recently redid our patio, so whilst the works were happening we took down shutters and we needed new pins to out them back up. Because of the nightmare of Brexit it is very difficult to get deliveries to Southern Ireland, but Simply Shutters were absolutely superb, one set they posted 'vanished off the face of the earth' so FREE OF CHARGE they resent another batch with a different delivery service and although we had to pay customs this side and wait two and a half weeks, the delivery arrived and our shutters are now back up, making our new patio job complete and lovely. I cannot praise their phone manner, their friendliness high enough. THANK YOU.
Howard Gardener
Chester
Reading all the positive reviews, I have to say that I was expecting more. I ordered four large interior louvre doors which had to be cut down as they were too large. I'm assuming - and I stand to be corrected here - that like most shutter suppliers, these doors are bought in from China and altered when necessary. Consequently there was a carpentry charge for altering the size, which is fair enough. The base price for each door was £73. The carpentry charge for EACH door was £66, which I felt was a bit steep. Each door finally ended up costing me approximately £150. I would have thought that for such a high carpentry charge, it would have been done properly but on one of the doors, I had to fill it extensively where the alteration had left large pits in the wood and one of the amended slats on another door was not put in straight. There were also a few gouges on the face of two of the doors which needed to be filled and a further tear in the wood on one where it had received a whack somewhere along the line. I have been able to fill these damaged areas myself and conceal the damage with paint but I'm not sure I would buy from this company again, nor recommend them.Moreexpand_more
Response : Dear Mr Gardener, We tried to contact you to discuss the issue of damage to your doors and left messages on your answer machine but we did not hear back from you until yesterday (07/10/24) when you sent an email stating that you had “left feedback on your review section and that essentially says all that I want to say on the matter”. It is such a shame that we never got the chance to resolve this matter for you. I would have preferred to have answered and responded to your comments privately but now have no choice but to respond publicly. The doors we import are sourced from South America (not China) from FSC approved plantations. These doors are of an exceptionally high quality and produced to a number of standard dimensions. We provide a resizing service to accommodate clients where a standard door size will not fit. The charge of £40 plus VAT or £55 plus VAT for the carpentry, depending on the size of the door represents tremendous value for money and we are very much aware that you will not be able to find any skilled and qualified carpenter to complete this type of work for you at anything approaching the rates we charge and that is if they want to do the job to start with. It is because of these difficulties that we introduced the door resizing facility. The problems you refer to with the doors was caused by transit damage whilst on route to you. Sadly, the carriers can and do damage all kinds of items passed into their care and the larger the package the greater the risk of damage. We are very experienced in packing our products to withstand the rigours of carriage but even so, if a package is treated roughly there is a risk of damage occurring even with our best efforts to prevent this. All doors are screened for defects before they leave us, and I can assure you that having seen the images of the dents and bruises referred to, the doors did not leave us in this condition. To finish, it would have been nice to have been given the opportunity to resolve this matter privately but given that you have now attended to the doors yourself we hope and trust that you are pleased with the end result.Paul MillarDirector.Moreexpand_more
Jayne Ford
Biggleswade
Photo uploaded by Jayne Ford
Quality product with prompt delivery. Staff at Simply Shutters were very helpful and went above and beyond. They look classy and make our house look beautiful.
Kate M
Teddington
Photo uploaded by Kate M
What a wonderful experience working with Simply Shutters. From the staff, who were always so helpful, to the product, which is great quality, I am so happy with my purchase! The customer service was amazing - I had multiple questions, and they always had time to speak to me and were so very prompt in returning my calls. They worked hard to expedite my order due to a short time frame I was on. Not many companies go to this length to make each customer so happy. Will definitely be ordering from them again!
Susan Biddle
Littlehampton
From my first phone call, I received excellent helpful service and advice, the shutters arrived within the delivery time stated. They have changed the appearance of the back of my terraced house, to make it look like a little cottage. I am thoroughly pleased.
Diane Forrest
Oxford
Photo uploaded by Diane Forrest
Thank you all so much our Park Home now looks like a Swiss Chalet, the workmanship is amazing, communications very good. Prompt delivery. We would recommend them to one and all.
Diana Brown
Tenterden
Very happy with our extra wide louvre shutters. Very impressed with the quality and finish and look and reasonable price. Gill was so helpful and answered all my concerns I would recommend this company. Thank you. Diana Brown.
James D Mackenzie
Chichester
Very proffesional service from start to finish, completley satisfied with the product which look amazing now that they have been fitted, my thanks to all the team. Regards. James. 19/4/24.
Andy Brooks
Lancaster
Over and beyond Having found myself in a real dilemma about some shutters I was given simple shutters number. From the first telephone call with Tracy to the last one with Paul this company over came my issue with superb customer service and professionalism. I will be using these guys again soon but would recommend them to anyone …. Thank you Andy Brooks Cross Bay Caravans Ltd.
Lloyd Goodwin
Leeds
Photo uploaded by Lloyd Goodwin
I’ve had these shutters now for 20 plus years. Recently buying 2 pair more to fit on our new extension. Quite simply. They are a quality product that once fitted never need attention. Fantastic company !
Mark Ferris
Manchester
Simple to size and order. Delivered on date given Great quality louvres. Fit perfectly.
Paul Marshall
Leeds
I purchased the Town and Country Synthetic Shutters. Very impressed by the solid build and the quality of the custom colour paint finish, which is a good match for the colour I requested. Well-packaged for delivery. Helpful phone contact. Good job!
Anthony Denny
Lowestoft
We are delighted with our wooden shutters. Paul Millar telephoned me after I had placed my online order to discuss whether I really needed the extra fitting kit which I had ordered. As it turned out I didn't and Paul saved me £30 or so. Paul also spent a long time talking to me about my exact requirements and how to paint them to preserve their look as long as possible. Thank you Paul, as I said we are delighted with the shutters, they look great.
Barry McTasney
Bradford
I ordered my shutter and it arrived within 3 days. I recieved a phone call to make sure I was happy with my shutter and it was the best service I have had for any product ihave received in years. Thanks to all.
Kenneth Hodges
Cheadle
Simply the best. Great company to deal with. Gill was so helpful, she answered all my questions prior to placing my order. L purchased 4 white shutters for the front windows on my bungalow and they are brilliant. Easy to install with the instructions provided. Would definitely recommend Simply Shutters.
M. Anderson
Lydney
We bought external black decorative shutters for our cottage. The shutters were of a high quality, and really enhance the look of the building. We can really recommend Simply Shutters for their service and producing high quality products for a reasonable price. We would have no hesitation ordering again.
Rosalie Gibb
North Walsham
I cannot praise Simply Shutters enough. Having had our window shutters for about ten years, a small section came off and was unfortunately mistakenly recycled! I contacted Simply Shutters, not expecting anything to be possible after ten years, but not only have they replaced the missing part for me but this was carried out free of charge with the greatest of good cheer, smiles and excellent service. A huge thank you. Can highly recommend, after ten years the shutters still look like new.
Rosemary Lloyd
Pershore
Having tried to order louvre doors from a number of different companies in England (we live in Greece) and being extremely disappointed with the service, we finally came across Simply Shutters and quite simply, they have renewed our faith in online ordering! From contacting them on Monday 13th- when they answered the phone immediately, the (24) doors were packed and sent to the depot in UK on Tuesday 14th ready for being shipped to Greece. Paul at the company was incredibly helpful and informative, and spent a long time with us on the phone answering all our questions. He arranged for the doors to be packed very securely as they were being shipped overseas. The customer care/service from this company is exceptional, professional and very unusual these days. We are waiting now for the items to arrive and will update this review once they do - but am sure we will be as delighted with the product as we have been with the service. Cannot recommend this company highly enough to anyone wanting their products. UPDATE 28th. NovemberItems were despatched promptly by the company to the depot in UK and reached our home overseas yesterday. Paul told us the items had been especially well packed to avoid damage as they were being shipped overseas - what an understatement that was! The packaging was first rate- very thorough and meticulously done which ensured the items reached us in pristine condition. We were equally impressed and delighted with the doors - they are beautiful and exceeded all our expectations. We can certainly have them fitted without needing to do anything further to them. We are delighted to have found a company who have provided such a first rate service from start to finish and who have provided us with doors as excellent as described. Rosemary & Robert Lloyd .Moreexpand_more
Wyn Jenkins
Pontarddulais
Photo uploaded by Wyn Jenkins
Really good service. End product looks great.
Steve Burt
Haywards Heath
Photo uploaded by Steve Burt
Couldn’t have been better. From pre order to delivery, all was excellent.

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Ltd Company No: 05716323
Made with love in Bristol, UK