Member since : | 27 Aug 2010 |
Manually reviewed : | 10 Jul 2023 |
Last updated : | 23 Sep 2024 |
307 | ||
31 | ||
2 | ||
1 | ||
0 |
Didn't have long to wait for an appointment - a home visit is usually fine. He explained what he was doing and why, how things were going, what the problem was as he went along. Checked I understood, no problem with questions. Really good value for money. Done in an hour.
I called Jonathon in to set up my new laptop which arrived with Windows 10 and a dustbin. My old laptop suffered cable/plug/casing melt down so was totally inaccessible. He came very promptly, He spent time first asking what I did on the laptop, what is important to me and what is n't. He listened and then customized the installation to suit me perfectly having removed my old drive and uploaded what I wanted from it. He installed new programs, tested every thing was working and that we understood what I had got. Was exactly what I wanted. Great service. Very reasonable rate. Highly recommend him to any body with a computer problem.
Extremely pleased with the very prompt and truly excellent service that Jonathan gave. Jonathan managed to recover all the data, which I thought would be lost, after a serious hard-drive failure. He had a new hard-drive and key software installed the next day and provided lots of other help and advice in getting everything back to normal. I will definitely use Jonathan again when required and I cannot recommend him highly enough - prompt, professional, knowledgeable and friendly. Thank you Jonathan!
I don't normally leave reviews on these sites, but Jonathan was deserving of making an exception. He was prompt responding to my enquiry, and then took me through the possible sources of the problems I was experiencing. When he came around he quickly identified what was wrong and suggested several possible plans to remedy the fault. He didn't hang around during the long data upload periods, and therefore wasn't 'on the clock'. I ended up with a fully rebuilt system working exactly as required and all accomplished over the weekend so it didn't impact on my working week. Great service, and reasonably priced! 5 stars all round.
This was the first occasion I have used Simpletek and can highly recommend. Johnathan was very friendly and helpful and certainly extremely knowledgeable. He resolved the problems on my lap top and iPad very easily. Left me feeling full of confidence and will certainly use him in the future.
As a non-techie I was very anxious when I suspected my PC had become infected with a virus and unsure how to proceed. Jonathan came round, ran a malware check, removed offending software and generally streamlined my PC's operation. He was prompt, patient and efficient. If I encounter further problems I shall be giving him a call.
This is the second time I have used Simpletek Solutions (the first time was a few years back), and I remain as impressed as I was the first time. Jonathan was able to retrieve some very special personal data from my old (defunct) laptop, and he took his time in giving me the set-up I needed for my new laptop, making sure that I everything I need from my computer is easily accessible. He is very friendly and unfailingly professional, and I would not hesitate to recommend him.
A very quick and reliable service. I have now used the above on three occasions each time they arrived next day, on time and completed the work as required. They are very friendly and knowledgeable and will do their best to advise on the most cost effective solution for you. I would recommend most highly.