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Simpletek Solutions

341 Reviews
Outstanding
Member 14+ Years
296647
127 Greenways
Eaton
Norwich
Norfolk
NR4 6PD

Mobile:
07835 79****


schedule Closedkeyboard_arrow_down
Mon - Fri: 09:30-19:00
Sat / Sun: Closed

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Member since : 27 Aug 2010
Manually reviewed : 10 Jul 2023
Last updated : 23 Sep 2024

About Simpletek Solutions

Key Services :


Based in Eaton Norwich, Simpletek Solutions is your local friendly name in computer support. Simpletek Solutions is independently run by Jonathan Barker who offers his skilled computer services to home and business users across Norfolk.

With over 15 years experience in computer support and backed with industry certifications, rest assured Jonathan has the right skill set to help computer users get back to a happy place.

Express services range from onsite computer and laptop support, maintenance, installations, internet help and general IT consultancy.

These services are designed to help computer users who are seeking personal support, with one trusted engineer to call upon.

Flexible computer support is available through a prompt cost effective call-out service.
With very competitive rates by the hour, Jonathan also promises no call-out charge within 10 miles of Norwich.
For extra peace of mind all work is guaranteed, so in the unlikely event the problem re-occurs this will be fixed at no extra cost.

If you are looking for professional and honest support then look no further. Please see below the reviews section which will show what existing customers are saying about the service provided. Please note Simpletek Solutions no longer have a workshop and don't offer physical hardware repairs on IT equipment. All work is onsite only through call out.
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341 FreeIndex Reviews - Ranked 2nd out of 842 UK Computer Service Providers

Rating Distribution

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John Michael Rush
Norwich
As ever, superb service. Everything explained in everyday language and a more than reasonable price.
Lucy Child
Norwich
Didn't have long to wait for an appointment - a home visit is usually fine. He explained what he was doing and why, how things were going, what the problem was as he went along. Checked I understood, no problem with questions. Really good value for money. Done in an hour.
Graham Walsh
Wymondham
Really helpful and speedy responses from Jonathan each time we have used him, initially over the phone (lockdown) but subsequent home visits to set up a new laptop, etc. And very reasonable charges.
James Armes
Long Stratton
Jonathon is amazing. He found solutions for my laptop installation that were not easy to do. I will definitely be using him in the future.
Peter Hambley
Brooke
I called Jonathon in to set up my new laptop which arrived with Windows 10 and a dustbin. My old laptop suffered cable/plug/casing melt down so was totally inaccessible. He came very promptly, He spent time first asking what I did on the laptop, what is important to me and what is n't. He listened and then customized the installation to suit me perfectly having removed my old drive and uploaded what I wanted from it. He installed new programs, tested every thing was working and that we understood what I had got. Was exactly what I wanted. Great service. Very reasonable rate. Highly recommend him to any body with a computer problem.
Jon Asher
Norwich
Extremely pleased with the very prompt and truly excellent service that Jonathan gave. Jonathan managed to recover all the data, which I thought would be lost, after a serious hard-drive failure. He had a new hard-drive and key software installed the next day and provided lots of other help and advice in getting everything back to normal. I will definitely use Jonathan again when required and I cannot recommend him highly enough - prompt, professional, knowledgeable and friendly. Thank you Jonathan!
S Dean
Norwich
I don't normally leave reviews on these sites, but Jonathan was deserving of making an exception. He was prompt responding to my enquiry, and then took me through the possible sources of the problems I was experiencing. When he came around he quickly identified what was wrong and suggested several possible plans to remedy the fault. He didn't hang around during the long data upload periods, and therefore wasn't 'on the clock'. I ended up with a fully rebuilt system working exactly as required and all accomplished over the weekend so it didn't impact on my working week. Great service, and reasonably priced! 5 stars all round.
John Michael Rush
Norwich
Once again excellent service from an expert who explained everything in layman's language. Exceptional value.
Ralph Palmer
Norwich
This was the first occasion I have used Simpletek and can highly recommend. Johnathan was very friendly and helpful and certainly extremely knowledgeable. He resolved the problems on my lap top and iPad very easily. Left me feeling full of confidence and will certainly use him in the future.
Patrick Hewins
Norwich
I am entirely computer ignorant, but Jonathan sorted my ailing laptop on two occasions, each time explaining clearly what he was doing and if possible how to avoid the problem recurring. I will certainly only use this company in the future.
J L Services
Taverham
Excellent service prompt and very efficient.
Toby S
Mulbarton
Excellent, efficient and friendly service.
Bob Parslow
Norwich
Prompt service and good value for money.
Anthony Wyatt
Norwich
Jonathan responded very quickly to my cries for help on two occasions - and expertly solved the problems for me.
Robert Smith
Norwich
Jonathan was asked to transfer information from the old hard drive onto a new computer. Also to make the new computer user-friendly for us. He did an excellent job at a very reasonable price.
John Michael Rush
Norwich
Wanted a 2 year check up on my laptop to make sure everything was OK. Got exactly that plus the removal of programmes I didn't need which increased my download speed dramatically. Excellent work at a very reasonable cost.
Thomas Bulmer
Norwich
As a non-techie I was very anxious when I suspected my PC had become infected with a virus and unsure how to proceed. Jonathan came round, ran a malware check, removed offending software and generally streamlined my PC's operation. He was prompt, patient and efficient. If I encounter further problems I shall be giving him a call.
Christine Elizabet...
Norwich
This is the second time I have used Simpletek Solutions (the first time was a few years back), and I remain as impressed as I was the first time. Jonathan was able to retrieve some very special personal data from my old (defunct) laptop, and he took his time in giving me the set-up I needed for my new laptop, making sure that I everything I need from my computer is easily accessible. He is very friendly and unfailingly professional, and I would not hesitate to recommend him.
David Hardy
Norwich
A very quick and reliable service. I have now used the above on three occasions each time they arrived next day, on time and completed the work as required. They are very friendly and knowledgeable and will do their best to advise on the most cost effective solution for you. I would recommend most highly.
Stuart Palmer
Norwich
Jonathan is was the answer to my prayers. After 10 years of using my computer. My screen configuration is now brilliant1.

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