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Serenity Bathrooms

80 Reviews
Top Rated
Quick to Respond
Member 17+ Years
57813
11 Dougall Place
Mayfield
Dalkeith
Midlothian
EH22 5PX

Tel:
0131 660 ****
Mobile:
07881 58****


schedule Open : Closes at 17:30keyboard_arrow_down
Mon - Sat: 09:00-17:30
Sun: Closed

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Member since : 14 Oct 2007
Manually reviewed : 31 May 2019
Last updated : 4 Oct 2024

About Serenity Bathrooms

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Serenity Bathrooms emphasis, is on the design aspect of your bathroom make over, we design and install luxury bathrooms in the Edinburgh area and further afield. The company has been in the bathroom fitting business for over 10 years and complete all refits to the highest standards.

Working exclusively on one bathroom at a time (unlike some others), we strive to have refits completed on time and provide a faultless finished result within the clients budget.

Serenity Bathrooms provide bespoke designs to enhance the use of available space, this can provide a more spacious look to the smallest of bathrooms. We work closely with the showroom staff at Grahams showroom at Seafield in Edinburgh. With our knowledge of what is possible within your space and Willie Oag and Stuart Browns expansive product knowledge, we can work with you to create a bathroom which will be the envy of family and friends.

Primarily our clients are home owners who expect the highest standard of workmanship, most enquiries come through repeat business where clients have moved home, or through recommendations of previous clients to family or friends.

We insist on the highest standards of workmanship on every re-fit, we will invariably strip a room back to the main structure removing old plaster etc, in many cases we will also remove the old floor boards and re-build from there, this ensures that everything is plumb, square, level and structurally sound, this is the part that others skip out when re-fitting bathrooms and why our re-fits not only look superior, but stay looking good for many years. We also have a "thing" about grout lines marrying up, and also the positioning of fittings to match these lines. The importance of this cannot be emphasized enough, We do tend to spend an inordinate amount of time on this on each re-fit but the end result shows that the time has been well spent.

The investment that you will make on your bathroom can be considerable, many fitters may cut corners to limit the time spent on each re-fit. Our ethos is that every aspect of the design and installation should be completed to the highest standards, that includes all the work that you don't see, this is how we maintain the customer reviews displayed on this site. Please take the time to read the customer reviews, the only way Serenity Bathrooms can influence these reviews is by striving to ensure that every client has a bathroom that exceeds their expectations.
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80 FreeIndex Reviews - Ranked 10th out of 433 UK Bathroom Fitters

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Boyd Ernest McAdam
Edinburgh
Photo uploaded by Boyd Ernest McAdam
Complete revamp of Wetroom to overcome previous poor work by another company. Detailed careful planning. Options and new ideas explored and explained. Meticulous execution with customer wishes incorporated wherever possible. Superb finish and care and attention both to detail and protecting rest of house. Helpful ideas to solve issues and make care and maintenance easier. Solutions to problems found and always conducted in helpful Co structure discussion. Good communication throughout and excellent timekeeping. Time taken to get things right. Confident all now sorted and delighted with finished result.Moreexpand_more
Ian Patterson
Rosewell
Tom and Ryan totally re-fitted our main bathroom after flooding caused serious damage. From replacing floor joists, changing the bath/shower to a spacious walk-in shower, a new ceiling, lights and extractor fan, completely tiled and all finished with care and attention to detail. We are very happy with the end result and will certainly recommend them to family and friends.
Gerry Fowkes
Edinburgh
Tom, ably assisted by Ryan, has fitted two new ensuite bathroom/wetrooms in my 1860s house. Their work is of extremely high quality with a real commitment to producing bathrooms that function well and are visually attractive. I have used Serenity Bathrooms in the past and have no hesitation in continuing to strongly recommending this company.
Angus Munro
Edinburgh
We recently had a complete refit of our bathroom, and chose Serenity Bathrooms because of the many good reviews they have received. Our bathroom is small and our plan was to replace the bath with a shower, complete with upgraded fittings. Serenity Bathrooms' owner Tom Halliday was very helpful, guiding us through the process and he takes the credit for the final design plan. He also advised us on the best options for bathroom furniture, fittings and tiles. The work was carried out to a very high standard, with meticulous attention to detail. There was little mess (considering the scale of the project), which involved stripping back to the brickwork, removing tiles, replumbing, and electrical work. Things were completed within the agreed timescale and much of the work was done while we were away on holiday. Tom had already gained our trust and we were happy to leave him and colleague Ryan to deal with things in our absence. We arrived back to a beautiful new bathroom, which makes the most of our small space and is a huge improvement. Overall, we found Serenity Bathrooms a very easy organisation to deal with, honest and straightforward in their approach, and responsive to our needs in a friendly fashion. The final bill matched the original estimate very closely. We are happy to recommend them strongly.Moreexpand_more
Ralph Stewart
Edinburgh
Serenity have just completed ourBathroom refurbishment and the end result is stunning. Tom has taken our proposed new layout and included other design features which has left us with our dream bathroom. The work was carried with minimum disruption to a high standard and the attention to detail applied shows in the finished installation. We cant thank Tom and Ryan enough for all their hard work and would happily recommend them to our friends.
Tim and Kate Birle...
Edinburgh
Tom and his team have completed an excellent project for us in an 1820s Edinburgh house. Two aspects of their work are really special: first the quality of the finished product – we have a shower room fitted into a former cupboard (less than 1. 5m by 2m), yet it looks superb, works really well and is a pleasure to use. Second, Tom, Ryan and Mark are at all times pleasant to deal with, and helpful with constructive ideas and a ‘can do’ attitude. In our opinion the positive reviews they have received (one of the reasons we choose to go with Serenity Bathrooms) are fully justified.
J Macinante
Edinburgh
En suite totally renovated to high standard, very helpful and knowledgeable suggestions and advice on design and materials. Cleaned up very week and minimised impact on rest of apartment.
C&J Selby
Edinburgh
Photo uploaded by C&J Selby
Tom has made a small bathroom a room that we want to spend time in. It is truly a fabulous result and our enthusiasm for it remains even though it was completed August last year. The work was preceded by upgrading our CH&HW system; the boiler needed replacing and following advice including from Tom we opted for an unvented, pressurised system. That really was good advice. We now have lashing of hot water and showers with attitude. Tom and Serenity are great team to work with.
Duncan McKinnell
Dunbar
Tom has just completed a stunning bathroom redesign and installation for us. This involved optimising the space in a traditional farm steading property to redesign the existing bathroom incorporating a spacious walk-in shower and refitting a separate shower room. He is meticulous with his design work and has the patience of a saint while various options are explored. He was very helpful while we discussed various options around fittings. When it comes to the installation Tom takes the time to do a very professional job which we can be proud of for years to come. He also made sure that disruption was minimised throughout the work, ensuring that we always had a working shower and cleaning up every night. He and his team were a pleasure to have around and we can recommend Serenity Bathrooms unreservedly for a quality bathroom installation.
Sheena Kay
Edinburgh
In June, I had my cloakroom and bathroom totally refurbished by Tom and his team. This was my fifth quotation and at the time thought it was a bit more than I wanted to spend, but it was absolutely worth it. (On saying that, I did choose expensive tiles and fittings). I know that I wouldn't have been happy with the outcome if I had chosen any of the other companies. Attention to detail was everything, and everyone who has seen the refurbishments say they are stunning. Tom and his team worked well together and always cleaned up after themselves. I would recommend Serenity Bathrooms to anyone.
Jane S
Edinburgh
Just had my bathroom refitted into a wet-room by Tom and his team. From the outset I had the greatest confidence that the job would be well done and despite a cramped space, hideous walls, one of which was curved, and the usual old building challenges, Tom and his team worked with professionalism and the quality of their work is superb. The finished result is amazing. The communication was excellent throughout with all the men being courteous and well-humoured. I cannot fault them for the job they have done and can highly recommend them.
Mark Douglas
Edinburgh
Excellent work and excellent service - nothing was too much trouble for this company, will use again.
Dave Nuttall
Edinburgh
We used Serenity to refurbish our en suite shower room. A year or so ago, for our upstairs bathroom, we had used another company based in the Churchill area and at the time we thought the result was great. However, our eyes have been opened by Serenity's (Tom) attention to detail in both his design and installation. The result is a far superior finish and exceeded our expectations prior to contacting Tom at Serenity. If you get a design by another company, I urge you to contact Tom and just see his vision for your bathroom, and I am certain you will not be disappointed and the result will be your dream bathroom. Thanks Tom for your work and accommodating our wishes and producing a shower room we will hopefully enjoy for many years to come.
Response : Thank you David for the kind review. This is the first time that we have had the opportunity to have a client give a direct comparison to that of one of our competitors, I know I keep banging on to prospective customers about how anal we are about the final result and the need for careful planing throughout the re-fit process, but your review is testimony to how we approach and apply ourselves to each and every re-fit. Once again tank you and Gillian for your kind words.
Alistair Livingsto...
Edinburgh
We are delighted with our completely reconstructed bathroom and the fantastic job that Tom and Richard did in creating it. From the initial consultation and designs we had a good feeling and this was certainly carried through into the final result. There were many helpful suggestions along the way and Tom was able to quickly sort out reliable contacts to deal with the likes of the boiler and electrics. This made for a great overall experience, including flexibility, quality and tidiness, and we wouldn't hesitate to recommend Serenity to anyone looking for a great job done to a high standard in a customer-friendly way. Barbara and Alistair.
Jim Hair
Serenity is well named- you will have complete peace of mind when you employ Tom and Richard, ever ready as they are to go the extra mile to ensure satisfaction. We are so pleased with our totally remodelled bathroom, and grateful for the ancillary plumbing changes Tom suggested to make our lives easier, carried out within the original estimate. A totally professional job, cannot praise too highly.
Response : Thank you for the kind review, it was a pleasure to have had the opportunity to re-model your bathroom, I hope that you will find the walk-in shower much easier to use. Should you have any issues please do not hesitate to contact me.
Kate Robinson
Edinburgh
Tom and Richard renovated a bathroom and shower room for us. I cannot rate their work highly enough. Their attention to detail is fantastic, they set themselves an extremely high standard of workmanship and they care about your room as if it were their own. As a result, the rooms look amazing - a total transformation! Add to this the fact that they were very pleasant to have around, very tidy whilst working and cleaned up brilliantly. No hesitation in recommending them to others.
Response : Thank you Kate and Martin for the kind review. We always try and exceed our customers expectations with the finished re-fits, it must be very difficult to decide on a company to carry out this type of work in your home, thank you for placing your faith in Serenity Bathrooms.
Stewart Johnston
Edinburgh
We had a complete refit of a small shower room. I had several quotes and although Serenity Bathrooms were not the cheapest, Tom offered more design ideas to maximise the space available. I was impressed that they removed the existing stud walls to ensure they were building the room up from scratch. The work was completed to a high finish and we are extremely happy with the result. The guys were very friendly and I was happy to have them continue the job whilst we were away on holiday. I would be happy to recommend Serenity Bathrooms as a company where service and quality are key to what they do.
Response : Thank you Stewart for the 5 star review, Richard and I particularly enjoy working on small tight bathrooms with combed ceilings, they offer challenges that take careful thought and a vision for the end result, we always work towards a goal, so that the re-fitted room is primarily, functional, good looking, and everything looks meant. Many people do not appreciate that unless the room is stripped back to the basic structure they are going to end up with a less than perfect finish. Thank you for choosing Serenity Bathrooms and I hope you enjoy your new shower room.
Karl Wilson
Edinburgh
I'm very happy with my new en-suite bathroom. The job took a little longer than expected due to some unforeseen issues, but Tom stuck to the accepted quote regardless of the extra work involved. I wouldn't hesitate to recommend Serenity Bathrooms.
Response : Thank you Karl for the good review, I had thought that this en-suite re-fit was going to be quite straight forward, but the job threw up some very interesting challenges, I had a very defined idea of what we were trying to achieve on this re-fit and felt that the building was determined to trip us up at every turn, thankfully our determination to make everything happen won out. I am relishing the prospect of re-fitting the main bathroom.
Karen Czajkowski
Edinburgh
Serenity Bathrooms really should be rated #1 because I can't imagine anyone doing a better job. We had a tiny, ugly bathroom that we wanted to expand into an unused small bedroom, but we wanted it to be in keeping with our Georgian property. Although all the pictures on Serenity's website were of modern bathrooms, I read one reviewer who said she liked that Tom Halliday was able to "think outside the box" and that's what I was looking for. Once I explained what I wanted to do and the look I was trying to achieve, Tom was off and running. He sourced a wonderful claw foot tub for me and a beautiful antique lamp, and dealt with all manner of complications in working with antique furniture and plumbing fittings from the U. S. When we had to go back to the States, Tom stayed in constant contact through emails and photographs and never proceeded with any work until getting our okay. He and Richard tackled everything, from rerouting the plumbing and wiring to the tiles and underfloor heating. He even designed the shower cubicle which delivers a real "wow" factor. Tom is a stickler for details and never declared any part of the project finished until he was completely satisfied with it. He even managed to fit an antique stained glass window above the door, although it involved a lot of extra time and effort. I just can't say enough good things about Tom and Richard. They worked hard, had good senses of humor, cleaned up after the work, and delivered the most beautiful, perfect bathroom that is simply stunning. Karen Czajkowski and David Stewart-Smith.Edinburgh.Moreexpand_more
Response : Thank you Karen and David for the opportunity to carry out our first traditional, period style bathroom in your home in Great King Street. In the past I had always shied away from this style of re-fit. This was more to do with the poor attempts by other companies that I had seen in the past. I think the pivotal moment for me was your vision for what the house deserved. This appealed to my creative side and offered me the challenge to prove that Serenity Bathrooms could delver an authentic period style look, while still delivering a sleek finish, the scale of the works were quite considerable but I feel they were well worth the effort. I hope you will enjoy many books while soaking in that old cast iron tub.Moreexpand_more
Eoghan Maguire
Edinburgh
Tom and his team have done a superb job on our bathroom. A dated windowless room now is not only the nicest room in our flat but it is the most beautiful bathroom I have ever seen! Tom came and discussed out ideas at length withus and told us what would be possible and what would look hideous. He took our ideas and ran with them and surpassed our expectations. Serenity Bathrooms are perfectionists. Once you have one you start to notice annoying asymmetrical tiles in other bathrooms. The team are very professional and tidy, They insisted on washing their tea cups even though I was cleaning up anyway and when they cracked y very poor quality sweeping pan they replaced it even though I again said that it was not necessary to. If we get our kitchen done I would either ask Serenity bathrooms if they could branch out and do a kitchen or get someone with Tom's seal of approval.
Response : Thank you Ray and Eoghan for the 5* review, I am glad that the room came up to and exceeded your expectations, I liked the fact that you wanted something different from the standard contemporary look, hunting for the wood with the right shape for the basin vanity was interesting, and having the opportunity to take a raw slab of tree and turn it into something beautiful was a real pleasure, by introducing a few bespoke fittings and with the addition of a little imagination, I feel we have... It is rare that someone actually notices the attention to the design and detail that we put in to the re-fit. I hope you have many years enjoyment from the new bathroom.Moreexpand_more
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