Rockley Lock & Safe

Excellent fast service. Really pleased with the result. Would happily recommend as responded to telephone call when others didn’t. Realist time scale given when I would get a visit. Arrived as said they would and completed everything as promised. ? Couldn’t ask for more, give them a call you won’t regret it.

Warren recently cut 2 keys for my Honda CBR 1100XX SUPER BLACKBIRD after I lost my 1 and only key to it and did not have a key code, I found Warren to be very knowledgeable and capable, persevering with the problem presented to him to a very satisfactory conclusion, even supplying me with the appropriate key code for future reference, all this at a very reasonable cost, cannot recommend Warren highly enough! . Thanks once again Warren.

Warren was the only Locksmith we found out of 8 that was able to replace our lock on our Motorhome and provide us with new keys. None of the others could help. His perfect mix of friendly professionalism immediately put us at easy in a very stressful situation when we nearly had to postpone our trip. We would have no hesitation in using him again or recommending him to anyone.

Plz stay away! I had a key made by Rockley Lock and Safe it worked for 3days and the started having problems with it. I contacted them saying the key wasn't working even left Tex messages but had no response. A few weeks later I had to get a new key from a different company having to pay for a new key to be made. I contacted Rockley Lock and Safe asking for the 180pounds back as the service provided was very poor. His response was "that's not going to happen" I feel his customer care and service isn't very good as no consideration was thought about me having a product that didn't work even offering for half a refund or to come and look at it and actually turn up! I am fully aware products don't always work but to sort them or at least try is the best way to keep good relationship with customers.

Wow, what a fantastic example of skilled professional work. Polite, full explanation of work needed, complete through work, timely and efficient, The professionalism and skilled knowledge saved me the cost of £2,500:00 which is what the dealership from Alpha Remeo stated it would cost to fix my key sync issue. I cannot express how greatful I am. CE.

After locking my keys in my car on Bank Holiday Monday, Warren was with me in an hour. It proved to be a challenging job to get into my car and he couldn't have been more professional. I would absolutely recommend Warren to my friends and family.

Excellent service, was the best price in Stoke-on-trent would definitely use again but hopefully I won't need to.

Cut a new key for my motorbike which meant removing the fairing, yoke and the barrel. Definitely went the extra mile on this one and came back on a bank holiday to re-fit.

Having been told that my car needed a new card reader. I was told that the mobile locksmith could not come out in the 2 hour slot that we had before the car park that my car was in would be locked. I spoke to him and he advised that he would meet me there at an arranged time the next day. He turned up an hour later than arranged and changed the key not the reader. He then proceeded to tell me that it was the same price and I had to pay cash! I had not been told this previously and do not carry that much cash with me. At this point I felt quite intimidated as he then followed me back home to get the money. He then said I was a liar. If you are a lone female I would not recommend you use this man.RESPONSE: what this man has responded is absolutely not true! I would be very interested to hear this recording as the conversations he said took place I did not have. It was the man from Greenflag who told me £150 for the card reader and he thought less probably about £100 for the key at no point did the Locksmith talk to me about cost or cash. No one mentioned cash until after the job was completed, if I had known I would have taken it. Rude, arrogant and intimidating. BEWARE.Moreexpand_more

I had a problem with the key card on my scenic, warren came out and replaced the key for myself I will deffo be using again im very pleased with the service that I recived, I would deffo recamend his service to others.

Had a new car fob, initially the key wouldn't cut properly, however the locksmith offered to bring the key once he'd gone to another cutting machine to rectify the problem. He bought it down no more than a couple of hours later and it was 100%. Friendly and helpful, would recommend.

Very helpful service and fast too, with in a hour my car key was working again, very impressed. Definitely use again and recommend too.

Fantastic professional work! Brilliant service!

Great service, fast and professional. Good at his trade. Never had to call a locksmith before, meaning im unaware of an average price for picking a lock. Very clear that you pay for a quality service but slightly painful to the pocket.

Called Warren out because my Picasso had locked itself with my keys in the ignition. I asked for a quote before he came which he stuck to and opened my car in about 15 minuites. The first chap we had called had been unable to get in. Will definately call him again if I have a problem.

The only people who would open my transit van with slamlocks fitted and they didnt damage anything 5* service for sure. Werent cheap but quality costs I suppose.

I locked my keys in the boot of my M5 on the train station carpark. Warren arrived at my car in less than 10 minutes and had my keys out in seconds. I managed to catch my train! Very recommended.

Warren got my Passat running in less than 40 minutes when the first locksmith was here for 3 hours and didnt get it going at all.

Warren was real knight in shining armour. Helped my son who was away from when he snapped the key in the ignition of his car. The service and cost were excellent. Would highly recommend as service was prompt and very professional.

I locked my sprinter keys in the back of my van and used these guys to get them back out again. They made me a new key in the spot because I only had one. I keep a spare in my wallet now.