| Member since : | 4 Sep 2024 |
| Manually reviewed : | 11 Sep 2024 |
| Last updated : | 23 Apr 2026 |
| 434 | ||
| 6 | ||
| 0 | ||
| 1 | ||
| 1 |
Had keys sent 3 different times, none of them worked my door, Which was almost brand new. They had good communication but after 3 failed attempts and a lot of time taking photos and explaining the problem I gave up and bought from the official website for my door. £35 lesson learnt.
Excellent service from the Replacement Key company. First set arrived but did not work due to an error with the code sent out by Yale with my original key. I contacted the customer service team and they replaced the keys immediately without any trouble. New set work perfectly. Would use them again and recommend to others.
Fantastic customer service. The first order of keys didn't work so I emailed explaining. Very fast response with clear instructions to send photos, then new keys sent out after identifying the issues. New keys worked perfectly. Would use again and certainly recommend. .
This is my second review of Replacement Keys Ltd and have absolutely no issue in continuing to praise their services. Similarly to my first order, my replacement key was cut and shipped on the same day, with next day delivery! Works perfectly and am extremely happy with the value and efficiency of their service.
I lost the code for my house keys so I originally went to my local timpsons and was charged £28 for one key and had to wait 4 days for it to arrive. It arrived and it wasn’t correct (I provided the wrong code) and it wasn’t a proper take lock. So I found this page. I sent a picture via email to the team, they decoded it and I reordered 3 new keys. They arrived a day or so later (super fast standard delivery) and they were perfect! They fit perfect, they were so much cheaper than Timpsons and service 10/10! Thanks so much team! Life savers.