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Repair Aid London Ltd

20 Reviews
Recommended
Member 8+ Years
724145
124 City Road
The City
London
EC1V 2NX

Tel:
020 7183 ****


schedule Closedkeyboard_arrow_down
Mon - Fri: 09:00-18:00
Sat: 10:00-15:00
Sun: Closed

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Member since : 14 Mar 2017
Manually reviewed : 24 Jun 2022
Last updated : 29 Aug 2024

About Repair Aid London Ltd


Welcome to RepairAid Appliance Repairs.
We are specialists in domestic appliance repairs and we provide complete on-site repair service for all kitchen appliances including washing machines, dishwashers, washer dryers, tumble dryers, fridges, freezers, electric cookers and ovens.

Our repair engineers are fully qualified and have years of experience maintaining, repairing and servicing all makes and models of appliances. We will send a locally based engineer, employed and trained by Repair Aid. We have a team of engineers based locally around London and whether it is an emergency repair or not, we cover the entire London region, delivering a local appliance services and repair engineers. All work is carried out by local engineers and being local means we do not charge any call out charges. No matter where you are located in London, we have an engineer who can come to you whenever it suits you best. You can choose the time that is most convenient for you, meaning you won’t have to wait at home all day for your appliance repair.

Where new parts are required, we only use genuine and brand new parts backed by a 1 year warranty. Our repairs are analysed in advance by a technical team to ensure the engineer is equipped with the replacement spare parts. We carry the spare parts on the van, so we can fix your appliance in one visit.

Our online tracking system lets you follow your appliance repair's progress in real-time. On the day of your appointment, our engineer will call or text you in advance to let you know he's on his way and to confirm that you're in.

Our friendly and knowledgeable customer support team are on hand to offer advice and to answer any questions you may have. We pride ourselves on providing a top quality service and our customers turn to us every time they need appliance repairs.
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20 FreeIndex Reviews - Ranked 6th out of 80 UK Appliance Repair Companies

Rating Distribution

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Andrew Collins
Finchley
My dishwasher was just two months out of guarantee and I needed a service engineer and Repair Aid were great. Thanks a lot Repair Aid my dishwasher is working again as it should!
Martin Phillips
Stratford
The technician was very friendly and did a good job, resolved our issue relating to malfunctioning washing machine. Very quick repair, fixed on first visit. Thanks.
Tarik Resha
Barking
Repair was carried out quickly and efficiently, friendly staff. Our engineer was able to fix the problem on the spot.
Andrew Keen
Putney
Great job, thanks guys.
Trevor Balle
Vauxhall
We had our dishwasher repaired the charge was very reasonable compared to other repair services we've used.
Nigel Lewis
London
One of the plastic wheels on the runners of my Bosch dishwasher broke and I called this company. Good service overall, no hidden costs, engineer came on time and was very pleasant.
Sonya Lotano
Harrow
Very pleased with the repair carried out on our washing machine. Called Monday evening washing machine back up and running Wednesday morning. The office staff (Emma and Anne) are very helpful as well.
Mark Stevenson
Putney
Great service, have used Repair Aid for years. On this occasion my Bosch intrgrated oven stopped working, it was switched on, the light was on, but no heat was coming from it at all. The engineer from Repair Aid fitted the parts in 30 minutes and wow what a difference, the oven and grill work as new.
Gina Samson
Wembley
Second time of using Repair Aid and yet another fabulous service, these people are amazing! You call them and they are at your door within 2 hours - not like with other companies I was told to wait for a week. Good job guys, well done and thank you for solving our refrigerator problem yesterday.
Nittala Gordon
Kensington
Having a smart washing machine, it is hard to find an appliance professional qualified to work on issues I get from time to time. Repair Aid are a class above everyone else, great customer service and a pleasure to deal with. Thanks a lot!
Sue Turner
Harrow
Keep the good work going, had my dishwasher repaired last week, all was done within an hour.
Lucia Silva
Wood Green
Simply great, had my fridge repaired. Knowledgeable, super friendly and affordable.
Nolan Boulanger
Islington
Thank you for the prompt and efficient response to my call this morning. To get a response within 15 minutes for a very non urgent problem is above and beyond.
Sophia Evans
Wimbledon
Thank you so much for your swift response to fitting a new oven for me. I was also particularly impressed with the tidiness and cleanliness of the work, leaving the work area spotless. A very professional well completed job, would highly recommend Repair Aid for all kitchen appliance repairs and installations.
Cory Wander
London
Excellent service with professional advice. The engineer was polite, helpful and good at his work.
Mia Green
London
Photo uploaded by Mia Green
I broke my washing machine by trying to open it while being locked and I found this company on the internet. Super quick, on the spot parts replaced and fixed. Excellent customer service Simon, well done.
Eetu Korhonen
Harrow
Turned up when they said would and repaired our washing machine within 20 minutes.
Andrew Lewis
Edgware
Couldn't be happier with the service and thank you so much for coming in on such short notice and in this cold weather, much appreciated.
Adam Low
London
Completely useless and unreliable firm. Total lack of respect towards customers. Made me wait 3 hours, didn't turn up at all and then decided to cancel for no apart reason. Dont waste your time or money with these cowboys!
Response : Dear Mr Adam Low,Thank you for your feedback. Our records show that you have been contacted by our engineer before your appointment and you have been notified of the delay. We make every effort to keep our appointments on time but unfortunately, on occasion, and mainly due to circumstances out of our control, we are unable to arrive during your preferred two hour time slot. If this happens we will always contact you to let you know that we are running late or offer another suitable appointment. We never charge call out fees so rescheduling an appointment is risk-free. We apologise if we have caused any inconvenience.
Diego Lopez
London
I was given a price, a date and a time for the repair. All were spot on - no hassle or delays. An excellent way to get a prompt repair service from a skilled technician who arrived on time with the necessary parts. Very happy with the service provided and has saved me buying a new washing machine.
Disclaimer : FreeIndex makes every effort to ensure the business information provided by Repair Aid London Ltd is accurate. FreeIndex is not liable for any products or services provided by the business.
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