Completely useless and unreliable firm. Total lack of respect towards customers. Made me wait 3 hours, didn't turn up at all and then decided to cancel for no apart reason. Dont waste your time or money with these cowboys!
Response : Dear Mr Adam Low,Thank you for your feedback. Our records show that you have been contacted by our engineer before your appointment and you have been notified of the delay. We make every effort to keep our appointments on time but unfortunately, on occasion, and mainly due to circumstances out of our control, we are unable to arrive during your preferred two hour time slot. If this happens we will always contact you to let you know that we are running late or offer another suitable appointment. We never charge call out fees so rescheduling an appointment is risk-free. We apologise if we have caused any inconvenience.