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Member since :
6 Jul 2020
Manually reviewed :
17 Nov 2023
Last updated :
21 Oct 2025
About Reglaze My Spex
Our goals and in everyone’s best interest to ensure everything is to the highest of quality and as perfect as it can be and manufacture all of our lenses in house.
We are a family run business, who have been serving the optical industry for many years now, we are a tight-knit team here at Reglaze my Spex, being a family run business it’s all our goals and in everyone’s best interest to ensure everything is to the highest of quality and as perfect as it can be.
We are a family run business, who have been serving the optical industry for many years now, we are a tight-knit team here at Reglaze my Spex, being a family run business it’s all our goals and in everyone’s best interest to ensure everything is to the highest of quality and as perfect as it can be.
We manufacture all of our lenses in house in the UK we can supply our costumers with the lowest price possible up to 75% cheaper than the high street and up to 35% cheaper than most on line sites. "
We are a family run business, who have been serving the optical industry for many years now, we are a tight-knit team here at Reglaze my Spex, being a family run business it’s all our goals and in everyone’s best interest to ensure everything is to the highest of quality and as perfect as it can be.
Ordered a reglaze but the order process was glitchy on their website (didn’t ask what lenses I wanted or for a prescription) so I reached out to them and received an unconvincing response which didn’t answer my question. I tried again and the response was plain rude. I asked to cancel the order and was told a postage pack was already on the way and to send the package back to get a refund. I told them a few days later a pack hadn’t arrived and was told again to return it for a refund. I asked for tracking details for the pack and then was ignored. I had to open a case on PayPal on get a refund. DO NOT USE THIS COMPANY,.
Initially I was super impressed with the fast turnaround and customer service. I sent my glasses off on 28/02 and they were shipped back 06/03 with an expected delivery date of 08/03. However, It's now 23/03 and still no sign. I acknowledge this is Royal Mails fault however, their website clearly states "we will work with you to rectify this situation, by means of a Refund, or a new product, you will never be out of pocket. "Since confronting them with this and the fact their website didn't give special delivery options (due to the automatic free delivery over £80) they and are now ignoring my emails. They’ve also blocked me from Twitter after a single DM.
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