About Refresh Support
As IT companies grow they often lose track of their customers’ needs, giving a new meaning to the phrase ’remote support’. Refresh was established in 2006 by Mark Graham and Mark Burgess with a clear vision: personal service and attention to detail should remain the focus of everything Refresh do. Your goals must come first.
Refresh has a growing network of clients, located throughout the UK, including several large organisations. Refresh understand that each sector has its own individual IT requirements so their methodology involves working closely with their clients to help them realise their business objectives.
Refresh believe that their IT support packages offer the best value for money, but they understand that all businesses will have specific needs. If clients don't see the cover they need just get in touch to build a specific solution tailored exactly to your business' requirements.
Refresh's support team is made up of technical and non technical staff to provide the end user the best possible experience. The technical staff all have corporate IT experience and are well educated in all aspects of IT, from PC and laptop repairs to supporting multi server, multi site businesses.
They also have non technical staff who are highly trained in customer service and ready to take and log support calls.
Refresh are unique as they provide IT support for business and PC and laptop repairs for home users. They specialise in providing the right IT solution for your business at the right price. Refresh also have a fully diagnostic PC and laptop repair centre, where they can repair and resolve any problems that may arise with your computer.