private

Refresh Support

81 Reviews
Top Rated
Member 17+ Years
98584
First Floor
86 A Station Road
Yate
Bristol
South Gloucestershire
BS37 4PH

Tel:
01454 83****


schedule Open : Closes at 17:00keyboard_arrow_down
Mon - Fri: 09:00-17:00
Sat / Sun: Closed

Verification Tests - 30 Dec 2024


done Email address is working
done Companies House checked - view
done Reviews checked
verified_userView Details
Member since : 23 Jun 2008
Manually reviewed : 22 Dec 2021
Last updated : 5 Oct 2023

About Refresh Support

Key Products :


As IT companies grow they often lose track of their customers’ needs, giving a new meaning to the phrase ’remote support’. Refresh was established in 2006 by Mark Graham and Mark Burgess with a clear vision: personal service and attention to detail should remain the focus of everything Refresh do. Your goals must come first.

Refresh has a growing network of clients, located throughout the UK, including several large organisations. Refresh understand that each sector has its own individual IT requirements so their methodology involves working closely with their clients to help them realise their business objectives.

Refresh believe that their IT support packages offer the best value for money, but they understand that all businesses will have specific needs. If clients don't see the cover they need just get in touch to build a specific solution tailored exactly to your business' requirements.

Refresh's support team is made up of technical and non technical staff to provide the end user the best possible experience. The technical staff all have corporate IT experience and are well educated in all aspects of IT, from PC and laptop repairs to supporting multi server, multi site businesses. They also have non technical staff who are highly trained in customer service and ready to take and log support calls.

Refresh are unique as they provide IT support for business and PC and laptop repairs for home users. They specialise in providing the right IT solution for your business at the right price. Refresh also have a fully diagnostic PC and laptop repair centre, where they can repair and resolve any problems that may arise with your computer.
expand_moreRead More

81 FreeIndex Reviews - Ranked 49th out of 610 UK Computer Repair Companies

Rating Distribution

72
 
9
 
0
 
0
 
0
 

Review Verification

All customer reviews are verified by email and are automatically checked for authenticity.

Read about our review system

Fred Wigley
Bristol
Very impressed. My 15 year old PC finally gave up, thought Id lost all my data but Mark and the team fixed it. Not just the repair, helpful service, very customer friendly, very clear on the service upfront, kept me up to date promptly with calls, as it was difficult to source the replacement part. And most importantly, they repaired what I thought was a lost cause, more quickly and for less cost than I imagined when I walked in. Will definitely use again and recommend to others.
Enzo Faulhaber
Bristol
Very good repair my laptops and still work after a year.
Claire
Bristol
Excellent service, very friendly staff who explain things in easy terms which is great for techno idiots like me. They don't make you feel stupid at all asking questions. I have used Refresh many times and have handed there details out to friends. Highly recommended.
Diana Young
Bristol
Friendly, approachable and professional staff. Laptop repaired for a fair price in good time.
Diana Schuch
Bristol
I purchased a replacement PC and was so pleased that I choose them, being a pensioner I needed someone who would do all the tricky bits for me. Friendly, prompt and a first class follow up support system. So much easier than I thought it would be.
David McKillop
Bristol
We've been using Refresh for several years now for initial set-ups and repairs and never found them anything but quick, helpful and professional.
Ann-Marie Ell
Yate
Having used Refresh on several occasions the work they have carried out has mainly been virus problems to email software issues. They have always been first class and nothing is ever to much trouble. The work is carried quickly and great value for money.
Paul Lindsay
Bristol
They sorted my windoiws out quicly and efficiently very resonable.
Kelly Brown
Bristol
I rely heavily on my laptop for the running of my business, but am not very technically minded when it comes to repair etc. I have used the guys at Refresh numerous times with problems ranging from a cracked screen, to the crashing of my email. On every occasion they have been swift in completing the work, are great value for money and I have no qualms in recommending them to anyone.
Jill Pick (Mrs)
Yate
As an individual with little I. T. Experience, Refresh has been immediate and invaluable assistance to me. All members of staff are always pleasant and helpful. Jill Pick.
Richard Cridland
Bradley Stoke
New screen fitted. Good service given.
Mary Hart
Yate
Have used refresh since the early days of just Mark G. Been a joy to see business grow - but - have maintained the pesonal touch - and most important fast effecient service times. Rather a techi amateur, never made to feel patronised. Thank you.
Anthony Banks
Yate
Took PC in as wouldn't boot fully on Friday 5pm. Hard drive error diagnosed on following Monday, advised of methodology to retain key data such as photos etc with queries answered promptly. Laptop back with me on the Wednesday in full working order; excellent service and working perfectly currently.
Keri Beckingham
Yate
I've used Refresh twice now for Laptop repairs and have always received excellent service and great value for money.
John Pearce
Frampton Cotterell
I had problems in setting up a new Laptop that I had purchased from the Internet. I had no previous experience of repair companies so just took a chance and picked one. Could not have made a better choice will return if I need help in the future.
Jackie Ashman
Yate
When my computer recently "died" I was recommended Refresh-IT by a friend. I found the service exceptional. They discussed the work that was to be done, which was tailored to my needs. It was good value for money. I would not hesitate to recommend them to anyone. Thank you Refresh-IT.
Karen Millard
Yate
Quick turnaround and solved the problem. Very helpfully backed up my data before reinstalling Windows.
Mrs D Bessell
Bristol
Bristol BMX had our club laptop reinstalled and set up by Refresh so we could run our race programme. Everything was set up exactly as we needed, with a very efficient and professional service.
Elaine Weightman
Bristol
Setting up new wireless printer and router and connecting pc and laptop to them. Very helpful.
Sian Davies
Frampton Cotterell
I used refresh for the first time this week to repair a problem with my laptop that was proving challenging. The whole team were great - they explained thoroughly what they thought would be required, giving me up front quotes and calling me to confirm the work needed. My laptop required a new keyboard. This issue had caused my laptop to require a complete system restore and the team backed up all of my pictures and made sure they were not lost. My first ever repair required and it was a trouble free and a 'refreshing' experience.
Disclaimer : FreeIndex makes every effort to ensure the business information provided by Refresh Support is accurate. FreeIndex is not liable for any products or services provided by the business.
Report a problem with this page


Ltd Company No: 05716323
Made with love in Bristol, UK