Member since : | 5 May 2009 |
Manually reviewed : | 19 Jul 2017 |
Last updated : | 28 Aug 2023 |
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Had a L3 Homebuyers survey conducted by ProEnergis at the end of last year. ProEnergis told me that the electrical meter box was in an inside cupboard, when it was actually located in a different building(! ). This mistake cost us £2. 6k in meter relocation fees. ProEnergis admitted their mistake after our complaint, but did nothing to rectify the situation as they claimed it should have been picked up by other parties as well. Why bother paying a surveyor to do the job then? ! Lazy, objectively inaccurate reporting from a surveyor who just passes the buck instead of making things right. Avoid at all costs. (On an important note, ProEnergis use CEDR instead of an ombudsman in their complaints process. CEDR’s Google reviews suggest they’re not impartial at all, and ProEnergis charges you £500 to raise a complaint if CEDR find no wrongdoing. ).Moreexpand_more
I contacted these for a survey for my Bungalow and explained why I thought I needed one and after a few short emails it was confirmed I didn’t need one the problem I was having was sorted out. Thank you very much and if anyone I know or is reading this I would definitely recommend you. Thanks again.
Having initially produced a comprehensive homebuyers survey, Robert then went onto to offer further information and advice requested during the purchasing process. His expert knowledge of the property gave me the assurance I needed in making such a major decision, for which I am very grateful. Thankyou!
I am currently purchasing a house in Arnold Nottingham and when I received my searches back there were some concerns I had. In error, I asked Robert Green to check the queries out for me. I did not realise I had asked the wrong person, but Robert walked the extra mile for me, looked into my enquiry and concerns and reported back to me, which he did not hve to do. The Company I should have got in touch with, wanted more money to do a detailed search, but Robert checked all this out for me for no monetary gain. I would most definately receommend this Company to anyone looking for a surveyor. Sandra Out for me at no extra charge. Out for me for no monetary gain. I would most definately receommend this Company to any one looking for a Surveyor. Sandra.
This firm was recommended to me by my sister and brother. They were very helpful answering my questions and explaining everything to me. The price was very reasonable and I got the report in 3 days. I would highly recommend them and would have no hesitation in using them again. F.
From the first phone call to Proenergis I was struck by their professionalism. I was told what to expect from the survey and this was followed up by an E Mail confirming all that was discussed. The survey was arranged for a couple of days after I had called to confirm their services were required and the report was produced in two days. A very fast and efficient service and I cannot thank them enough. Lynne Williamson.
Proenergis provided me with the peace of mind I was looking for when I recently purchased my first home. The structural survey that Rob Green carried out for me was clear and easy to understand for someone like me who was new to the property world. After shopping around, I also found that they were priced very competitively. I am overall very pleased with what was a very efficient and friendly service. Thanks!
The surveyor , Robert Green, from Proenergis was really great. He found some defects I hadn't even considered and that information saved me a considerable amount of money as I then re-negotiated the purchase price of my new home. Great value for money! Thanks Proenergis.