Prime Security Installations Ltd

Excellent service and well recommended! 5 star service and thank you.

I had a 4th camera fitted to the system that's has been installed by this company As always from sales team to engineer who fitted equipment, it has been a great customer experience. Slight glitch with software and one phone call, system remotely sorted. Everyone I have dealt with, as always has been Pleasant and professional.

Fantastic experience and service received by Dan, Callum, Darragh, Nigel and Cath.

Hik not good in dark. Good in daylight. Update of equipment performed expertly. And putting hiknonto new phone gone via telephone help. No problem.

I phoned Prime Security as suddenly I was unable to view my CCTV cameras on my mobile. The office arranged for someone to phone me back the same day. Dylan talked me through on the phone how to sort this problem. He was very patient and explained everything very clearly. He also made sure that everything was working properly again. He never rushed the call. As a company would definitely recommend.

Thank you Dan for the help with my insurance very helpful and supportive for prime security.

Dan was great help and dealt with the issue very quickly.

Dan from Prime Security Installations was genuinely exceptional in assisting us with setting up a service agreement for our CCTV system. His knowledge and support made the entire process seamless and efficient. I recommend contacting Dan if anyone is seeking assistance with their security system needs. Angus.

I’ve been a customer for many years. I can’t fault the service. I recently changed my router and needed technical support to get my phone able to see playback on. They sorted it the same day. I would highly recommend them to anyone.

I have been well looked after by this company for almost 4 yrs Costomer services are very outstanding professional and second to none I highly recommend their business.

Hi had some previous issues with this company hence the stars. Although Callum gave me fantastic home IT support for my settings.

I'm happy with the phone call that I just had. Callum was very understanding and knowledgeable and he sure does definitely know what he's doing. I had issues with my security camera and Callum has resolved my issues and he understands the situation. 5 stars!

Been having issues with pausing of the live feed from HIK. Received a call from Darragh and within 30 minutes all issues were solved. I can now watch it on my laptop and iPad with no issues. Thank you Darragh and appreciate your patience as I am a total technophobe.

Prime Security great team. Damien was awesome.

Had great support with a technical problem from a gentleman called Callum. Brilliant.

From first installation Prime security have been excellent. All the staff have been very professional, friendly and helpful. I have recently needed to contact them to have the cctv put on my new mobile phone and the technician made the process very easy and simple.

Fantastic customer service from Callum- very patient and resolved the issue I was having. Can’t fault it.

Excellent customer service from Darragh.

Its so nice to use a company that is easy to deal with and you feel you are getting value for money. We had a number of vehicles fitted with CCTV and I can honestly say it was such a simple process and we are very happy with the quality of work carried and customer service. All the staff we have dealt with have been outstanding and the quality of the CCTV fitment has been very high indeed thanks too the work carried out by Okera and Henrique (the installation engineers) Also the order process and booking was made very simple by Mas and Rob and finally the tech support from Frank was greatly appreciated and easy to follow. THANKS GUYS 10/10 ALL ROUND.

Callum give ab outstanding service and very helpful and professional and patience with our recording I would highly recommend him and the company.