Prime Security Installations Ltd

Darragh was very helpful and patient when our CCTV cameras went offline following a change of broadband router. He helped by sending instructions by WhatsApp messenger, and followed up with a phone call the following day as promised. I couldn't have asked for better support! Great service.

Top notch service by the company and in Particular, Dan. The installation was perfect and very friendly service by the engineers. The after care and the relevant guides provided on line is very good. I am very impressed with the ongoing help and guidance provided by Prime Security.

Sophisticated CCTV quality image's easy to use on TV and phone. Great Many thanks Prime Securities. Michael.

Excellent service and well recommended! 5 star service and thank you.

I had a 4th camera fitted to the system that's has been installed by this company As always from sales team to engineer who fitted equipment, it has been a great customer experience. Slight glitch with software and one phone call, system remotely sorted. Everyone I have dealt with, as always has been Pleasant and professional.

Fantastic experience and service received by Dan, Callum, Darragh, Nigel and Cath.

Hik not good in dark. Good in daylight. Update of equipment performed expertly. And putting hiknonto new phone gone via telephone help. No problem.

I phoned Prime Security as suddenly I was unable to view my CCTV cameras on my mobile. The office arranged for someone to phone me back the same day. Dylan talked me through on the phone how to sort this problem. He was very patient and explained everything very clearly. He also made sure that everything was working properly again. He never rushed the call. As a company would definitely recommend.

Thank you Dan for the help with my insurance very helpful and supportive for prime security.

Dan was great help and dealt with the issue very quickly.

Dan from Prime Security Installations was genuinely exceptional in assisting us with setting up a service agreement for our CCTV system. His knowledge and support made the entire process seamless and efficient. I recommend contacting Dan if anyone is seeking assistance with their security system needs. Angus.

I’ve been a customer for many years. I can’t fault the service. I recently changed my router and needed technical support to get my phone able to see playback on. They sorted it the same day. I would highly recommend them to anyone.

I have been well looked after by this company for almost 4 yrs Costomer services are very outstanding professional and second to none I highly recommend their business.

Hi had some previous issues with this company hence the stars. Although Callum gave me fantastic home IT support for my settings.

I'm happy with the phone call that I just had. Callum was very understanding and knowledgeable and he sure does definitely know what he's doing. I had issues with my security camera and Callum has resolved my issues and he understands the situation. 5 stars!

Been having issues with pausing of the live feed from HIK. Received a call from Darragh and within 30 minutes all issues were solved. I can now watch it on my laptop and iPad with no issues. Thank you Darragh and appreciate your patience as I am a total technophobe.

Prime Security great team. Damien was awesome.

Had great support with a technical problem from a gentleman called Callum. Brilliant.

From first installation Prime security have been excellent. All the staff have been very professional, friendly and helpful. I have recently needed to contact them to have the cctv put on my new mobile phone and the technician made the process very easy and simple.

Fantastic customer service from Callum- very patient and resolved the issue I was having. Can’t fault it.