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Prime Security Installations Ltd

64 Reviews
Top Rated
Member 10+ Years
627166
1a Warwick Street
Coventry
West Midlands
CV6 3LN

Tel:
033 3772 ****
Mobile:
07930 03****


schedule Open : Closes at 17:30keyboard_arrow_down
Mon - Fri: 09:00-17:30
Sat: 10:00-13:00
Sun: Closed

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Member since : 2 Feb 2015
Manually reviewed : 30 Jan 2021
Last updated : 15 Apr 2025

About Prime Security Installations Ltd


Prime Security Installations Ltd (PSI) is a national company based in the UK, providing security solutions to both Residential and Commercial properties.

With a combined experience of over 20 years in the security sector, we understand that your security matters and its our policy to always offer excellent value for money; we install high quality reliable equipment to the highest standard at the most competitive prices.

OUR SERVICE.

'Service is the lifeblood of our organisation. Everything flows from it and is nourished by it. Customer Service is not a Department. It's an ATTITUDE'.

Under one roof, we can provide a complete Security Solution and can offer the following services:

- Intruder Alarms- CCTV- DOOR ENTRY- ACCESS CONTROL- REPAIRS AND SERVICING- TAKE OVER- DASH CAM / IN-CAR CAMERA.

OUR COVERAGE.

Our service covers all areas of the UK for both Residential and Commercial properties.

NEED TO ENHANCE YOUR SECURITY? Look up our services in your area:
ENGLAND SCOTLAND WALES NORTHERN IRELAND.

CITIES INCLUDING:

LONDON GLASGOW CARDIFF BELFAST BIRMINGHAM EDINBURGH SWANSEA OMAGH MANCHESTER ABERDEEN POWYS ARMAGH LIVERPOOL LEEDS COVENTRY NEWCASTLE SUSSEX BLACKPOOL.

THE PRIME SECURITY DIFFERENCE.
We are small enough to provide a more flexible and personal service than the large multinationals, and big enough to offer a more professional and reliable system than the small security firms.

What sets us apart is the way we get to know our client personally, so we have a clear understanding of their security. And office support needs. Our engineers are trained to a high level of competency and will maintain high standards throughout the installation and PRIME Security's after sales service.

We will ensure the integrity of your security is maintained now and in the future. We are pleased to have aligned ourselves with the world's leading security system manufacturers so we can install the very latest state-of-the-Art monitoring and security systems.
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64 FreeIndex Reviews - Ranked 3rd out of 110 UK Intruder Alarm Systems

Rating Distribution

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Dalvinder Grewal
Stafford
Excellent service and well recommended! 5 star service and thank you.
Phil Cooper
Ellesmere Port
I had a 4th camera fitted to the system that's has been installed by this company As always from sales team to engineer who fitted equipment, it has been a great customer experience. Slight glitch with software and one phone call, system remotely sorted. Everyone I have dealt with, as always has been Pleasant and professional.
Damien Slater
Coventry
Fantastic experience and service received by Dan, Callum, Darragh, Nigel and Cath.
Patrick Foord
St. Leonards-on-Sea
Hik not good in dark. Good in daylight. Update of equipment performed expertly. And putting hiknonto new phone gone via telephone help. No problem.
Response : Thank you for your feedback! We’re glad to hear that the update of your equipment was handled expertly and that setting up your system on your new phone with our telephone support went smoothly. It’s always our goal to make sure everything works seamlessly for you. If you ever have questions about optimizing your system or are interested in exploring our other services, like burglar alarms, CCTV, or smart doorbells, feel free to reach out or visit our website at primesecurityltd. Co. Uk. Thanks again for choosing Prime Security—we’re always here to help! Best regards,Prime Securityprimesecurityltd.Co.Uk.
Amanda Gerletti
Swindon
I phoned Prime Security as suddenly I was unable to view my CCTV cameras on my mobile. The office arranged for someone to phone me back the same day. Dylan talked me through on the phone how to sort this problem. He was very patient and explained everything very clearly. He also made sure that everything was working properly again. He never rushed the call. As a company would definitely recommend.
Ahmed Alisker
Edgware
Thank you Dan for the help with my insurance very helpful and supportive for prime security.
Simin Iiec
Milton Keynes
Dan was great help and dealt with the issue very quickly.
Angus Markham
Kings Sutton
Dan from Prime Security Installations was genuinely exceptional in assisting us with setting up a service agreement for our CCTV system. His knowledge and support made the entire process seamless and efficient. I recommend contacting Dan if anyone is seeking assistance with their security system needs. Angus.
Simon Knight
Boughton
I’ve been a customer for many years. I can’t fault the service. I recently changed my router and needed technical support to get my phone able to see playback on. They sorted it the same day. I would highly recommend them to anyone.
Sephiwe Mahupa
Tredegar
I have been well looked after by this company for almost 4 yrs Costomer services are very outstanding professional and second to none I highly recommend their business.
Caroline Harrison
Blackpool
Hi had some previous issues with this company hence the stars. Although Callum gave me fantastic home IT support for my settings.
Nathan Chandran
Brentford
I'm happy with the phone call that I just had. Callum was very understanding and knowledgeable and he sure does definitely know what he's doing. I had issues with my security camera and Callum has resolved my issues and he understands the situation. 5 stars!
Martin Frankfurt
Abridge
Been having issues with pausing of the live feed from HIK. Received a call from Darragh and within 30 minutes all issues were solved. I can now watch it on my laptop and iPad with no issues. Thank you Darragh and appreciate your patience as I am a total technophobe.
Ime Ikpaisong
Manchester
Prime Security great team. Damien was awesome.
Peter Figoni
Potters Bar
Had great support with a technical problem from a gentleman called Callum. Brilliant.
Emma Whittaker
Garstang
From first installation Prime security have been excellent. All the staff have been very professional, friendly and helpful. I have recently needed to contact them to have the cctv put on my new mobile phone and the technician made the process very easy and simple.
John Lane
Pontefract
Fantastic customer service from Callum- very patient and resolved the issue I was having. Can’t fault it.
Response : Thank you so much for your kind words! We're thrilled to hear that Callum provided you with fantastic customer service. Our team takes pride in ensuring that every interaction is met with patience and efficiency, and it's wonderful to know that Callum resolved your issue to your satisfaction. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help! Thank you once again for choosing us and for sharing your positive experience. www. Primesecurityltd. Co.Uk / 03337720954.
Brent Lloyd
Rochdale
Excellent customer service from Darragh.
Response : Thank you for your kind words! We're thrilled to hear that you received excellent customer service from Darragh. Providing outstanding service is our top priority, and it’s wonderful to know that Darragh met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you once again for your feedback and for choosing us! www. Primesecurityltd. Co. Uk / 03337720954.
Paul Whitehead
Its so nice to use a company that is easy to deal with and you feel you are getting value for money. We had a number of vehicles fitted with CCTV and I can honestly say it was such a simple process and we are very happy with the quality of work carried and customer service. All the staff we have dealt with have been outstanding and the quality of the CCTV fitment has been very high indeed thanks too the work carried out by Okera and Henrique (the installation engineers) Also the order process and booking was made very simple by Mas and Rob and finally the tech support from Frank was greatly appreciated and easy to follow. THANKS GUYS 10/10 ALL ROUND.
Response : Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with Prime Security and that you found our services easy to deal with and value for money. We're glad to hear that the CCTV installation process for your vehicles was simple and that you're satisfied with the quality of work and customer service provided by our outstanding staff members, Okera, Henrique, Mas, Rob, and Frank. Your appreciation means a lot to us, and we'll be sure to pass on your kind words to the team. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Thank you for choosing Prime Security! Www.Primesecurityltd.Co.Uk 03337720954.Moreexpand_more
Ronald Bidder
Bristol
Callum give ab outstanding service and very helpful and professional and patience with our recording I would highly recommend him and the company.

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Ltd Company No: 05716323
Made with love in Bristol, UK