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pchealthcare

11 Reviews
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Member 18+ Years
36655
17 Crown Street
Egham
Surrey
TW20 9BH

Tel:
01784 77****
Mobile:
07516 68****


schedule Closedkeyboard_arrow_down
Mon - Fri: 10:30-16:30
Sat / Sun: Closed

Verification Tests - 2 Oct 2023


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Member since : 1 May 2007
Manually reviewed : 2 Oct 2023
Last updated : 2 Oct 2023

About pchealthcare


IPhone, Laptop and Apple repairs in Egham and Staines. Free quote online and by phone. Fixed price repairs, premium parts, great service. Apple Certified and Microsoft Partner.

With a fully fitted workshop and fully trained engineers and technicians available on call outs, the company offers a professional range of computer services in the Surrey area.

- Computer and Laptop Repairs.
- Apple MacBook and Mac Repairs
- iPhone and iPad Repairs
- Dell Repair, HP Repair, Toshiba Repair, Samsung Repair, Acer Repair
- Laptop Screen Repair, Backlights, Invertors
- Internet and Broadband Installation
- Performance Upgrades (Memory, Hard Disk)
- Video and Audio Repairs
- File and Data Recovery.

PC Healthcare provide services to small-medium sized businesses and home users in and around Surrey. Clients reside in Staines, Chertsey, Ascot and Camberley and surrounding towns and villages.

11 FreeIndex Reviews
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Rating Distribution

8
 
1
 
0
 
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2
 

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Emma Gibson
Virginia Water
Took my phone in for a straight forward screen replacement on apple iphone 6. Screen replaced but when the phone was returned to me my touch ID no longer worked and side on/off (screen lock) button is not aligned correctly and have to press it hard and wiggle it to make it work. PC Healthcare have given all sorts of excuses as to why this happened but refuse to give any compensation for it. Now ignoring my emails and refused to give me evidence they are apple certified as they advertise on their website. A shame as I took my phone to them in from recommendations of facebook so feeling really let down by them. Having now read the reviews on here I thought this was on isolated incident but appears to not be the case so clearly hit and miss with their service they offer. Personally wouldn’t recommend them!
Christophe...
Virginia Water
Cleaned interior of overheating laptop, replaced faulty chip fan, re-applied thermal paste, all done same day fir a very reasonable price, and has literally doubled battery life, halved mean operating temperature, and banished all overheating shut-downs. Absolutely excellent, could not rate higher.
Sam Wilson
Staines
Really disappointed - iPhone screen repair lasted less than four months before peeling away from the phone. When re-visitoing PC healthcare they agreed that the screen should have lasted longer, and said that I now needed a whole new screen, of which they were happy to apply 'a bit of a discount'! When asking the price, I was told that it was £55. 95, but that they'd apply 'a bit of a discount'…. Instead I applied my own 'bit of a discount' and got it done in Staines for £45. 00…… Awful service.
Response : When a phone is dropped the most obvious damage is to the outside, but if the battery is damaged it may overheat causing the screen adhesive to melt and the screen to lift. In this customers case the battery was most likely expanding as well because the screen presented was also broken in the middle. The discount I was planning to offer would have been discussed after the phone was inspected but the customer choose not to leave it behind. I am sorry the customer was not happy with the service offered but secondary defects can cause such problems. Due to a recent fall in part prices repair prices have also fallen and we charge under £50 for an iPhone 5 screen.Moreexpand_more
Cameron Young
London
I turned to PC Healthcare when my computer died and I needed to recover some important files from the system's damaged hard drive before travelling the next day. THe service offered by PC Healthcare was brilliant. A really good service and a gret rate. I seriously can't recommend them enough.
Graham Ahmed
I had a virus and Internet Explorer was doing strange things. The technician was very helpful and gave me a fixed price quote which was good value for money. Thanks very much.
Paul Prentice
My daughter had unfortunately broken her laptop screen. PC Healthcare was very quick to quote and repair the screen so its now as good as new. We were impressed!
Shipla Green
I was having a horrible time trying to use wireless internet and add security. I called these guys in to sort it out and that's just what they did. Very professional and friendly outfit. Thanks guys.
Geoff Brown
My PC died one day and I thought I'd lost everything because I hadn't backed it up. Fortunately these guys knew exactly what to do and I had my machine working again and all my files back in no time.
Daniel Platt
My internet connection was not working correctly, they identified the problem and told me what to do. Once BT had fixed the line, they came out and setup my network for me. I thought they were very professional.
Roger Reading
I was having trouble setting up wireless encryption. I needed this for my business. PC Healthcare came on site and setup encryption for 4 of my machines, it only took an hour. I was impressed, they were also very helpful with my questions. I'd definitely use them again.
Lisa Lane
I was having trouble connecting to the internet with my desktop. The technician was helpful and polite and fixed my wireless connection in 30 minutes. I would recommend PC Healthcare to my friends and family. Thank you.

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