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PC Doctor Ltd

195 Reviews
Outstanding
Member 13+ Years
355948
Unit D8 Laser Quay
Culpeper Close
Medway City Estate
Rochester
Kent
ME2 4HU

Tel:
01634 29****


schedule Closed : Opens at 08:30keyboard_arrow_down
Mon - Sun: 08:30-20:00

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Member since : 18 Apr 2011
Manually reviewed : 12 Aug 2019
Last updated : 19 Feb 2022

About PC Doctor Ltd


With over 20 years of experience in the Computer Repair industry, PC Doctor Ltd continue to provide fast, same day PC/Laptop repairs and support services to our database of over 150k home based customers throughout the South East of England.

Our team of engineers are highly experienced and knowledgeable, carrying out a wide range of software and hardware repairs within reasonable time frames. We also carry hardware replacement parts to include new computers and laptops on-board to get you up and running on the spot, all guaranteed along with our 30 day labour guarantee. Over 60's discounts available.

Helping customers to solve any type of computer problem on a same-day basis, the company provides the general public and small business users with a professional PC and Laptop repair services. Using fully qualified and experienced engineers and friendly staff, the service is intended to be cost effective and value for money for everyone.

PC Doctor Ltd provide PC and Laptop repairs and full set-up and installation for new PCs and Laptop installations, the service has a robust no fix no fee policy and a 30 day labour guarantee included by the company who offer a 10% discount for over 60's and repeat customers. Available on our website, is a complete range of services detailed in full, designed for all of your computer needs.
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195 FreeIndex Reviews - Ranked 21st out of 655 UK Computer Repair Companies

Rating Distribution

151
 
37
 
5
 
1
 
1
 

Review Verification

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Ian Cooper..
Woking
I have been a, thankfully infrequent but fully satisfied, customer for many years. That satisfaction was again enhanced when Intelephoned PC Doctor at 8. 30 am only to have an Agent on my doorstep in under 2 hours. Windows 7 update difficulties were solved in well under the hour: great service, indeed!
Christophe...
Daventry
I called out PC Doctor and was more thank happy with the wonderful service given to me to get me back up and running again. I would recommend PC DOctor to all my friends. The engineer was very knowledgable and very friendly. I lost my emails and financial folders which was restored.
Response : Wonderful. Thank you so much.
J Ryan
Maidstone
My PC crashed and, not having a smartphone, I was unable to search on line for assistance. Luckily, PC Doctor also advertise in the good old Yellow Pages! I phoned them in the morning and they came in the afternoon as promised. Engineer was pleasant and efficient and fixed problem after 90 minutes. Very pleased!
Response : Fantastic review. Thank you so much.
Dennis Foster
Bournemouth
My Internet fell ill and I couldn't log in, so I called out "The PC Doctor" for help. A matter of minutes after arrival Rob had diagnosed the problem, explained the cure and applied the remedy! Job done, well satisfied!
Response : Thank you for taking the time to tell us what you thought.
Sonia Scales
Colchester
I found PC Doctor in the Yellow Pages, and called them to arrange a visit. They were very clear as to cost etc and would have come the same day, but the next day was good for me. The engineer came promptly and fixed my problem in less than half an hour. He gave me good advice and should I need help in the future I would certainly call them out again.
Response : Thank you so much. A pleasure.
Christophe...
Ely
The engineer did an excellent job to fix my computer problems. The fix was not easy but he knew what to do after evaluating the issues.
Response : Thank you so much.
Keith Lawrence
Tadworth
Very good work and solved the problem a very shot timein.
Response : Thank you for your feedback.
Jill Wilson
Newbury
Being anon-computer literate, I rely on others to sort any problems out. For over 12 years, I have relied on PC Doctor and they have never let me down. They always deal with all issues, whether minor or major, in a caring and professional manner. Highly recommend them.
Response : Thank you so much for your review. Very keep me of you.
Roger Constant
Bedford
Came the same day and the engineer was very professional and sorted the problem well within the hour.
Response : Many thanks for your kind words.
Ray Stones
Felixstowe
The problem was not straightforward as an upgrade had rather messed up my files etc. The engineer was resourceful and when one solution didn't work he was able to come up with others. He left me with a method of sorting my final issue myself rather than run into another hours charges. First class.
Response : Thank you so much for your kind review. Lisa Fox.
Martin Horsfield
Fleet
I was impressed by the professionalism and patience shown by the engineer.
Response : Thank you so much for your kind review. Lisa Fox.
John Rowland
Ashford
The representative telephoned ahead of the scheduled appointment to ensure that it was convenient, and when he arrived he quickly identified the problem and was able to fix it. In addition he completed a 'clean up' of the laptop which made it run quicker, and provided a number of useful tips regarding the maintenance and operation of it. All completed in under one hour.
Response : Thank you so much for your kind review. Lisa Fox.
Barbara Corke
Tonbridge
My computer was faulty and I could not deal with the problems myself. I called in this company and must say that the gentleman who called was pleasant, helpful, and obviously experienced, and I would recommend him without question. I know, too, that if there was a follow-up problem and contacted him, he would help me all he could.
Response : Thank you so much for your kind review. Lisa Fox.
D.lowe
Basildon
I would highly recommend PC Doctor Their friendly professional service is good to see The engineer arrived on time, did a great job, and listened to what my problems were, unlike some, and explained everything in simple terms, a great service.
Response : Thank you so much for your kind review. Lisa Fox.
David Lang
Bexley
Repaired laptop installed new software. Update new pc. Engineer was polite helpful and knowledgeable. The process from phoning company to completion was excellent. Fully recommend them.
Response : Thank you so much for your kind review. Lisa Fox.
Mrs.Patric...
Ashford
This was my first experience of using PCDoctor and I was ver pleased with quick efficient service. I was trouble connecting to internet and laptop was running very slow. The engineer came when the said he would and he sorted out the problem very quickly and serviced the machine which is now much better, I am very pleased and would recommend them to friends.
Response : Many thanks for your kind review.
John Tutt
Hastings
The work was carried out with little fuss. The engineer quickly identified the fault and rectified it. I will certainly use and recommend P C Doctor in the future. L.
Response : Many thanks for your kind review.
Mrs Steer
Hove
While trying to fix two problems with my laptop myself, and not having much clue what I was doing, I managed to lose some of my emails and decided I needed professional help. The PC Doctor engineer arrived within the time suggested and after spending an hour trying to fix the problem offered a couple of options for the way forward rather than wasting time. I opted for a new laptop, which was supplied and set-up for me with all my files safely moved across from the old machine. The engineer also solved the problem of how to back-up the thousands of photos my husband has accumulated on our desk top computer and to keep it backed up. All told it took three hours but it was definitely money well spent and I will definitely be turning to PC Doctor the next time something goes wrong. Highly recommend.
Response : Many thanks for your kind review.
Linda Ricks
Crowborough
My computer would not start and PC Doctor quickly diagnosed 'mother board' failure. I decided to buy one supplied by Terry the engineer and it was all set up and running within the hour of the booked appointment.
Response : Many thanks for your review and taking the time to offer your feedback. Lisa Fox.
Richard Jessop
Cambridge
I chose the company at random from the phone directory and was pleasantly surprised when they turned out to offer a first class service. Despite slight delays they kept me updated on my appointment. When the technician arrived he was polite and efficient, managed to solve my problem, and answered some extra questions as well. All in all very satisfied and would certainly recommend.
Response : Many thanks for your kind review.
Disclaimer : FreeIndex makes every effort to ensure the business information provided by PC Doctor Ltd is accurate. FreeIndex is not liable for any products or services provided by the business.
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