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OTRT Designs

110 Reviews
Top Rated
Member 17+ Years
134087
Unit 132, Pegaxis House
61 Victoria Road
Surbiton
KT6 4JX

Tel:
020 3761 ****
Mobile:
07931 81****


schedule Open : Closes at 20:00keyboard_arrow_down
Mon - Fri: 09:00-20:00
Sat: 09:00-17:00
Sun: Closed

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Member since : 22 Dec 2008
Manually reviewed : 19 Feb 2024
Last updated : 17 Feb 2024

About OTRT Designs


On The Right Track are Surrey based curtain/blind fitters within close proximity to London. OTRT provide a comprehensive professional and friendly service offering installation of all curtain treatments, blinds, tracks and curtain poles. OTRT are specialist in bay window poles and curtain rails, corded, uncorded and motorized systems.

On The Right Track provide made to measure designer curtains and roman blinds in a comprehensive range of designer fabrics such as Villa Nova, Romo, Designers Guild, Osborne and Little. On The Right Track made to measure curtain curtains are available in a variety of finishes, hand, machine, lined, interlined and blackout linings.

For customers looking for the latest in cutting edge technology in curtain track and blind automation, OTRT can tailor a motorized curtain track system to your requirements. Whether a single electric track or blind to the more complex systems such as AV system and mutiple blind configuration.

As a specialist in window covering OTRT can advise on what products are best suited for your window. On The Right Track undertake remedial work such as recording of existing tracking or a replacement can be provided if your track or pole is beyond repair.

On The Right Track has a satisfied network of clients, located in London, Surrey, Berkshire, Kent and Sussex, including major retailers, interior designers and private clients.

The company is managed by Warren Brown who has been working in the curtain fitters trade for many years. Having previously worked for Laura Ashley, Fenwicks and Maples, Warren Brown has a wealth of experience in this field.
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110 FreeIndex Reviews - Ranked 3rd out of 161 UK Curtains and Blinds Shops

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Jonathan Hollis
Blackheath
Excellent service -made and installed custom curtain rail for large window in master bedroom -quick, efficient and friendly service -highly recommended.
Response : Jonathan, thank you for your kind words i will relay to the OTRT Team, we appreciate your business and support.
Patricia Law
Kingston upon Thames
OTRT have put up a number of blinds in our house over the past few years. We have been very pleased with their service. Recently there was a slight problem with one of the blinds provided. Warren visited promptly and organised a replacement blind very efficiently.
Response : Patricia - thank you for your great review and supporting our business as a loyal customer.
Nick Thripp
Weybridge
We used OTRT to design and install three curtain tracks and provide one set of curtains. We were very satisfied with the level of attention we received and the professionalism of the OTRT team, who took account of our needs and wishes and provided a range of options. Installation was smooth and timely.
Response : Hi Nick Thankyou for the great review I am very pleased you are happy we strive to deliver great service and products to our customers you can enjoy some poles and curtains that function properly :-) Thankyou you both for the valued businessWarren.
Peter Harris
Kingston upon Thames
I used OTRT to design, make and install curtains and sheers for a new 2 bedroom apartment in Kingston Upon Thames. Warren was excellent during the design stage paying close attention to the style/ look I wanted to create and coming up with great suggestions to fulfill my requirements… An excellent balance of creative ideas and flexibility to accommodate my thinking. Rafa and the logistics went like clockwork. Declan and team did a smooth, trouble free, quality installation and have a great customer service attitude. Great service, no problems, quality result, happy customer.
Response : Dear Peter Thank you for the great comprehensive review of OTRT interiors product and service, we are so pleased you are delighted with the end finish. Kind regards Warren.
Miss I E Johnson
Southwark
Photo uploaded by Miss I E Johnson
From beginning to end OTRT provided us with an excellent service. The team gave us so much time and help in deciding what we wanted and went out of their way to accommodate us around our working hours. We are so happy with the the fabrics and poles sourced for u, and the end result, and would highly recommend the team. Big thanks to Rafal, Warren and Declan who were all fantastic!
Response : Dear Imogen Thank you for providing such a glowing testimonial it means a lot to us and helps others find our service that you have endorsed, Thank you for the valued business and please recommend us to others Many thanks Warren .
Roy Turner
Dorking
The electrical curtain closing system was installed efficiently by helpful staff in less time than expected. It does not run as smoothly or 'silently' as expected, but that may be my lack of experience of such systems. It has however relieved me of the 'pulling' need which was proving difficult.
Response : Dear RoySorry for the late response. Thank you for the detailed review. This Silent Gliss motorized product is quieter than most but due to being a bay will increase db levels slightly. I am glad you are enjoying the remote operation of this product Thank you for choosing OTRT Kind regards Warren.
Rob Ebert
Fulham
OTRT is a fantastic company made so by the quality of it’s people. From Warren who gave us an honest appraisal of what we needed, but did his utmost to find the products that worked at the best price point, Rafal who was always quick to help us, to Declan and William who are probably the politest, most accomplished and tidiest installers one could hope for. They supplied two sets of curtains and three sets of blinds to be installed, one in a non-standard location, but everything was exactly what we wanted and exceeded our expectations.
Response : Hi Robert thank you for the outstanding review i have notified the team Declan, Rafal & William of your happiness. Thank you for your business and please recommend us to othersWarren.
Kay Griffiths
Surbiton
OTRT ARE AN AMAZING COMPANY, very quick and efficient. I wanted Venetian Blinds instead of Net Curtains which are so dated, all I can say is WOW WOW WOW, my living room has been transformed, so modern and I’m getting many compliments on how good they look. I’ve now requested for an additional room to be fitted too. I cannot thank you enough, kind regards Kay.
Response : Hi Kay the granny nets replaced with wooden venetians with tapes was the right look for your cottage windows thankyou for the pozitiva review Warren.
Sherry Li
East Molesey
Photo uploaded by Sherry Li
What really make my new house as a home- the gorgeous sheer curtains from OTRT. And it wouldn’t be possible to get this fantastic and dreamy result from the very best OTRT design team. I can recommend them over and over and over again, so satisfied with the result. The reason I rate this five stars is because there is not six stars. :).
Response : Hi Sherry 6 stars love it! :))) What i have enjoyed most on your project is your willingness to immerse yourself into the design process, it was truly a happy process and this trust and commitment . Delivered the most fabulous result. Thank you for this glowing testimonial and on-going support of our companyKind regardsWarren Brown.
P Fisher
Putney
The company responded swiftly to an SOS. I was shortly to go into hospital when a nightmare mistake by replacement window fitters meant three custom made pelmets/curtain tracks for two square bay front bedroom windows and the study in our late Victorian house were accidentally thrown away. Declan produced an option which was achievable within two weeks. I was at the same time given a detailed breakdown of the costs. We ended up adding extra requests which were accommodated in the same very professional way. Declan returned promptly to resolve the only very minor hitch. I would definitely employ this efficient, local, family business again and do highly recommend them.
Response : Dear Pamela Thank you for such a great review as a family business we strive to deliver great personal service and product from your kindly written words i believe we achieved that. Your business is always valued by us please recommend to others or for further worksKind regardsWarren Brown.
Maria Frawley
Surbiton
We had hand made curtains and curtain rail fitted to a lounge bay window and a Roman blind fitted to a landing window. The advice and service provided by Warren and his team was excellent. It took under 3 weeks from the initial visit by Warren to advise us on the options, to installation of the curtains and blind by Declan. We were kept informed throughout the process and our questions were responded to really quickly. The curtains and blind look fantastic and we would have no hesitation in recommending OTRT to others.
Response : Hi Maria Very happy you are pleased. I thought they looked great and thank you for such a great review. Kind regardsWarren.
Anastasia Burshtyn
Surbiton
A very professional and friendly service from Warren and his team. Warren has a “can do” attitude and his advise, knowledge and experience has been tremendous. We have done living room curtains lath and fascia, master bedroom curtains and the most commented curtain pole (thank you Warren! ), kids bedroom curtains with beautiful tiebacks and a roman blind and kitchen/diner sheer. The installation was smooth and quick too. We will come back for our velux blinds soon! Anastasia and Mikhail.
Response : Hi Anastasia and Mikhail Thank you for taking the time to write this review. As you know we work very hard to make sure that our customers are over the moon with their product. For your project we explored the wonderful world of curtain poles and the quality aspect v cost of great curtain poles and the standard ones. It's very important to us to get specification right and achieve a wonderful endorsement such as this from both Husband and wife. Double Win :) i look forward to working again with you both againKind regardsWarren.
Edmund White
Richmond
It started with us wanting some new floor covering. English and Oriental Carpets in Surbiton did a superb job on that for us. Whilst in their shop we picked up a flyer for OTRT. A few months and several thousand well-spent pounds later we have motorized blinds controllable over the internet, curtains, black-out and shade blinds – all from OTRT. Warren was very helpful and introduced us to several new ideas and possibilities. Warren and Declan who between them installed everything did an excellent job with much attention to detail and a “nothing is too much trouble” attitude. We would recommend both English and Oriental Carpets and OTRT without hesitation – it’s been a much better experience and better value that using either of the Kingston department stores as we have in the past.
Response : Dear EdmundWhat can i say but thank you! As future customers read this they will see you choose a high-end product for the long term and to further enhance and complete your renovations on the house. The whole job was a great successPlease recommend us to othersKind regardsWarren, Rafal & Declan.
Mrs H Booth
Weybridge
I contacted OTRT on the strength of a review written here in May. I am impressed by the quick and efficient service they have provided and have no reservation in recommending this company. The work was carried out by Declan who is a credit to OTRT!
Response : Dear Mrs Booth thankyou for the lovely review, I have passed your comments to the team and DeclanThank you for supporting OTRT Warren Brown.
Dick and Jan Goode...
Surbiton
We have today received three pairs of curtains for our sitting room, they are stunning. We have been so impressed with the service we have received, the communication has been good, every email has been answered by return and every step in the process has been exactly on time - a rare experience these days. We would recommend Warren and his team without any hesitation. Dick and Jan Goodenough.
Barbara Edwards
Cobham
On behalf of my elderly father I contacted OTRT for them to provide floor length curtains with a pelmet on a motorised track for a large lounge window. From the outset, my enquiry was dealt with very professionally and swiftly. As I live some distance away, Warren arranged for a duplicate set of swatches to be sent to me, so that I could discuss colours etc with my father by 'phone, Prior to the fitting we were both kept informed of progress by email. The work was carried out as promised and this included removal and disposal of the existing curtains and track. We are both delighted with the result and have no hesitation in recommending this company for the high quality of their workmanship.
Jeanette Balaam
Coulsdon
Photo uploaded by Jeanette Balaam
Was recommended On The Right track for the installation for our blinds, curtains and tracks. Warren was extremely helpful in advising us which pole would compliment our curtains in the Lounge and suggesting making a lath and facia pelmet for the dining room. The work was carried out in a timely and efficient manner. What a delight to have an installer that cleaned up properly after himself. Thank you Warren and Declan.
C Ellis
Surbiton
Having dry cleaned some curtains originally installed by OTRT Interiors a few years ago, I contacted them again to rehang them for me. Warren was very responsive, both in terms of arranging a quote, and in communicating appointment availability for carrying out the work. On the day, Declan arrived on time to steam and rehang the curtains. Declan was happy to make some minor adjustments that I requested and I'm delighed with the work. The original curtains that OTRT made for me have lasted a number of years and are still in great condition. I will certainly consider OTRT for future curtain and blind installations.
Response : Dear Carwyn A pleasure to receive the repeat business, stay in touch. Please take a look at our new webshop boutiquecushion. Co. Uk offering cushions and wallpapers plus coming soon our webshop otrt. Co. Uk selling furniture, curtains, lighting and accessories Many thanks Warren.
Stephen Finch
Surbiton
The company gave me prompt reply to my enquiry and were pleasant and efficient when they did the job. I would be happy to recommend them to others.
Veronica
London
In Wimbledon SW19 we have had very professional service from Warren Brown, Declan Brown and Rafal Respondek of OTRT: the resulting projects involving roller blinds, velux blinds and a large insulated blind have been most successful. Highly recommended.
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