Member since : | 22 Dec 2008 |
Manually reviewed : | 19 Feb 2024 |
Last updated : | 17 Feb 2024 |
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Excellent service -made and installed custom curtain rail for large window in master bedroom -quick, efficient and friendly service -highly recommended.
OTRT have put up a number of blinds in our house over the past few years. We have been very pleased with their service. Recently there was a slight problem with one of the blinds provided. Warren visited promptly and organised a replacement blind very efficiently.
We used OTRT to design and install three curtain tracks and provide one set of curtains. We were very satisfied with the level of attention we received and the professionalism of the OTRT team, who took account of our needs and wishes and provided a range of options. Installation was smooth and timely.
I used OTRT to design, make and install curtains and sheers for a new 2 bedroom apartment in Kingston Upon Thames. Warren was excellent during the design stage paying close attention to the style/ look I wanted to create and coming up with great suggestions to fulfill my requirements… An excellent balance of creative ideas and flexibility to accommodate my thinking. Rafa and the logistics went like clockwork. Declan and team did a smooth, trouble free, quality installation and have a great customer service attitude. Great service, no problems, quality result, happy customer.
From beginning to end OTRT provided us with an excellent service. The team gave us so much time and help in deciding what we wanted and went out of their way to accommodate us around our working hours. We are so happy with the the fabrics and poles sourced for u, and the end result, and would highly recommend the team. Big thanks to Rafal, Warren and Declan who were all fantastic!
The electrical curtain closing system was installed efficiently by helpful staff in less time than expected. It does not run as smoothly or 'silently' as expected, but that may be my lack of experience of such systems. It has however relieved me of the 'pulling' need which was proving difficult.
OTRT is a fantastic company made so by the quality of it’s people. From Warren who gave us an honest appraisal of what we needed, but did his utmost to find the products that worked at the best price point, Rafal who was always quick to help us, to Declan and William who are probably the politest, most accomplished and tidiest installers one could hope for. They supplied two sets of curtains and three sets of blinds to be installed, one in a non-standard location, but everything was exactly what we wanted and exceeded our expectations.
OTRT ARE AN AMAZING COMPANY, very quick and efficient. I wanted Venetian Blinds instead of Net Curtains which are so dated, all I can say is WOW WOW WOW, my living room has been transformed, so modern and I’m getting many compliments on how good they look. I’ve now requested for an additional room to be fitted too. I cannot thank you enough, kind regards Kay.
What really make my new house as a home- the gorgeous sheer curtains from OTRT. And it wouldn’t be possible to get this fantastic and dreamy result from the very best OTRT design team. I can recommend them over and over and over again, so satisfied with the result. The reason I rate this five stars is because there is not six stars. :).
The company responded swiftly to an SOS. I was shortly to go into hospital when a nightmare mistake by replacement window fitters meant three custom made pelmets/curtain tracks for two square bay front bedroom windows and the study in our late Victorian house were accidentally thrown away. Declan produced an option which was achievable within two weeks. I was at the same time given a detailed breakdown of the costs. We ended up adding extra requests which were accommodated in the same very professional way. Declan returned promptly to resolve the only very minor hitch. I would definitely employ this efficient, local, family business again and do highly recommend them.
We had hand made curtains and curtain rail fitted to a lounge bay window and a Roman blind fitted to a landing window. The advice and service provided by Warren and his team was excellent. It took under 3 weeks from the initial visit by Warren to advise us on the options, to installation of the curtains and blind by Declan. We were kept informed throughout the process and our questions were responded to really quickly. The curtains and blind look fantastic and we would have no hesitation in recommending OTRT to others.
A very professional and friendly service from Warren and his team. Warren has a “can do” attitude and his advise, knowledge and experience has been tremendous. We have done living room curtains lath and fascia, master bedroom curtains and the most commented curtain pole (thank you Warren! ), kids bedroom curtains with beautiful tiebacks and a roman blind and kitchen/diner sheer. The installation was smooth and quick too. We will come back for our velux blinds soon! Anastasia and Mikhail.
It started with us wanting some new floor covering. English and Oriental Carpets in Surbiton did a superb job on that for us. Whilst in their shop we picked up a flyer for OTRT. A few months and several thousand well-spent pounds later we have motorized blinds controllable over the internet, curtains, black-out and shade blinds – all from OTRT. Warren was very helpful and introduced us to several new ideas and possibilities. Warren and Declan who between them installed everything did an excellent job with much attention to detail and a “nothing is too much trouble” attitude. We would recommend both English and Oriental Carpets and OTRT without hesitation – it’s been a much better experience and better value that using either of the Kingston department stores as we have in the past.
I contacted OTRT on the strength of a review written here in May. I am impressed by the quick and efficient service they have provided and have no reservation in recommending this company. The work was carried out by Declan who is a credit to OTRT!
We have today received three pairs of curtains for our sitting room, they are stunning. We have been so impressed with the service we have received, the communication has been good, every email has been answered by return and every step in the process has been exactly on time - a rare experience these days. We would recommend Warren and his team without any hesitation. Dick and Jan Goodenough.
On behalf of my elderly father I contacted OTRT for them to provide floor length curtains with a pelmet on a motorised track for a large lounge window. From the outset, my enquiry was dealt with very professionally and swiftly. As I live some distance away, Warren arranged for a duplicate set of swatches to be sent to me, so that I could discuss colours etc with my father by 'phone, Prior to the fitting we were both kept informed of progress by email. The work was carried out as promised and this included removal and disposal of the existing curtains and track. We are both delighted with the result and have no hesitation in recommending this company for the high quality of their workmanship.
Was recommended On The Right track for the installation for our blinds, curtains and tracks. Warren was extremely helpful in advising us which pole would compliment our curtains in the Lounge and suggesting making a lath and facia pelmet for the dining room. The work was carried out in a timely and efficient manner. What a delight to have an installer that cleaned up properly after himself. Thank you Warren and Declan.
Having dry cleaned some curtains originally installed by OTRT Interiors a few years ago, I contacted them again to rehang them for me. Warren was very responsive, both in terms of arranging a quote, and in communicating appointment availability for carrying out the work. On the day, Declan arrived on time to steam and rehang the curtains. Declan was happy to make some minor adjustments that I requested and I'm delighed with the work. The original curtains that OTRT made for me have lasted a number of years and are still in great condition. I will certainly consider OTRT for future curtain and blind installations.