One Call Insurance

Great service from Alina R she was quick and responsive and made it easy for me to sort my policy out.

Just had a live chat with Alina to cancel a policy. All dealt with very efficiently. Thank you.

I had a live chat with Alina who handled my request very efficiently and was able to re assure me that the document I downloaded re my car insurance yesterday had been received. ( a confirmation email from your company to say it had been received would be helpful).

Just a quick thankyou for sorting my issue out. You made it extremely simple,easy and straight forward. Fantastic polite service, thankyou very much.

Young Lady that dealt with my enquiry was quick and efficient…. (Emily). Good to get straight to the point not wasting any time I appreciate that. Thankyou.

Tried to call regarding my quote but out of office hours. Used live chat and had a new acceptable quote within 10 minutes.

Spoke online with Emily tonight regarding my motor insurance renewal. Everything sorted with no hassle and a great renewal price.

I spoke with Emily online and was very helpful and polite.

LG3 was polite, professional and efficient. I was updated with the process throughout my phone call.

ML1 was helpful and polite in dealing with my phone call regarding a cmotor claim.

I have had a very helpful conversation with SO2 who has been most helpful in communicating and advising me. SO2 has agreed to carry out certain tasks on my behalf and has advised I can contact if I should feel I need to in the future.

Lisa B was prompt and helpful.

Outstanding service received.

Bw2 was helpful and talked me through all the queries I had and advised me what to do.

Excellent service agent JM4.

All the teams we have spoken too have been very helpful and professional especially SO2 and from online chat TC1. The problem we have faced is that at each stage of the claim we have had to provide the details over and over again to the different departments and there have been many. We realise that identity needs to be checked but surely not going over the details of accident should all be on the same system. After all the company is called one call.

Great service from mp4.

Mark was extremely patient and efficient. He dealt with my query promptly. He was very clear re policies and what I had agreed. Excellant worker. MC3.

I had a view questions about an outstanding claim and NM1 answered my questions via the Instant Chat.

I had a query on an outstanding claim. I used the live chat and all my questions were answered very quickly.