Newcastle Diagnostics

Needed help on a few occasions and although we are a few hundred miles away, never been let down, always helpful on the phone and messaging. Don't regret buying the hardware either as it does what he said it would do.

This bloke knows his stuff.

Brilliant, quick and professional thank you.

Brilliant service 10/10 quick and easy would definitely recommend.

First class professional service Quick turn around booked my car in and it was arranged and booked in same day.

New customer, I've got the JLR tool, Vapon 2023 key programmer and some Ford keys. Communication and everything done smoothly. 1st class service. I definitely recommend Newcastle Diagnostics for any locksmith tools. Thank you.

Sorted out some cars at my dealer, able to get a bit more cash for them now :).

First class service ordered item Friday afternoon had it for 930 Monday morning I needed advice was very helpful sorted my problem within 5mins would recommend.

Great service, ordered tool on Thur, Jim updated and had it delivered on Friday, fixed Astra service light Fri PM, Mitsy L200 ready for Sat. Thank You.

Great knowledge and good quality products. A+.

Very honest and professional way of treating the need of the customer He did spend days explaining and educating me about the full process Means he knows each part very well.

The guy knows his onions! Helped me get set up even whilst he was on holiday in Corfu. Excellent service!

Absolutely brilliant service very helpful and Jim's guidance on how to set machine up is outstanding product is brilliant too will definitely recommend and buy from Jim again.

Really great full with the service and help from Newcastle diagnostics bought a few tools for my diagnostic business absolutely brilliant. Any help I need I call them they advise me on completing my job perfect and how business should be many thanks Andrew fox.

Bought a machine, made a phone call for assistance and helped straight away top service!

Bought a tool off jim, brilliant tool Highley recommended.

Great product fantastic service really knowledgeable. He can’t help enough will defiantly buy again ? .

Very happy with my order which I received today arrived very fast and product was very good also Jim is very helpful answered a question I asked thanks again.

Great quality hardware excellent customer after sales highly recommended.

Was in a bit of a spot with a customer's car and Jim stepped up to help. Had a faulty instrument panel sent down, fixed and returned in less than a week. What makes this remarkable is I'm based North of Scotland! Extremely helpful despite being very busy. Top business run by a top bloke.