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Need PC and Gadget Repair

617 Reviews
Outstanding
Member 11+ Years
534576
120b Hall Road (Next to the Co-op)
Lakenham
Norwich
Norfolk
NR1 3HP

Tel:
01603 46****
Mobile:
07977 46****


schedule Closedkeyboard_arrow_down
Mon: 12:00-15:00
Tue: 10:00-15:00
Wed: 10:00-15:00
Thu: 10:00-15:00
Fri: 10:00-14:00
Sat: 12:00-14:00
Sun: Closed

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verified_userView Details
Member since : 28 May 2013
Manually reviewed : 23 Sep 2019
Last updated : 30 Oct 2024

About Need PC and Gadget Repair

Need PC Repair is a small business ran solely by Paul Betts, offering specialist PC Computer Console and Laptop Repair services to clients in and around the Norwich area.

With many years of experience in the field, along with industry recognised IT qualification, computer users can be sure Paul has the knowledge and know-how to solve any computer related issues they might have.

Need PC Repair are the only Laptop and Computer repair centre in Norwich that can cater from software related issues up to advance chip replacement and motherboard repair, with all work done in-house.

Paul has a wealth of experience under his belt and is highly trained in all aspects of PC, Laptop and network setups.

Need PC Repair was started in late 2010 to specialise in residential repairs for people in and around norwich.

With training Paul has attained a number of professional certifications.

Microsoft Certified Professional.
CompTIA A+.
CompTIA N+.
Cisco CCNA.
Certiport IC3.

617 FreeIndex Reviews - Ranked 2nd out of 653 UK Computer Repair Companies

Rating Distribution

570
 
45
 
1
 
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1
 

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Paul Tranfield
East Carleton
Cannot praise Paul highly enough. He succesfully repaired to board level a very specialized tablet computer with a problem sim card slot. This involved very fine precision soldering skills which I doubt anyone else in the area would have even attempted. All done at a very reasonable price. I will definitely use him again for any other electronic repairs of this kind. Don't bother going elsewhere - you won't find better !
David Mouncer
East Carleton
PC was always slow and eventually failed after 2 yrs, took it to Paul and he diagnosed the issue and replaced the hard drive same day at a very reasonable price. It's now faster than it has ever been and I'm really happy. Good value, excellent service from a knowledgeable man using quality products, what's not to like !
Ricky Cleverley
Norwich
Can’t thank Paul enough for not only doing a great job fixing my sons PS5 but the fact he did it within the day! Great service and a great price too !
Philip
Costessey
I have just had my Dell Laptop batteries updated. The job was completed very quickly and efficiently. I have had many repairs carried out by Paul in the past and I have always been very happy with his quality of work and polite helpful manner.
Jay Sadler
Norwich
Took my gaming pc into Paul, after having an issue after resetting it and not letting me sign in Paul came to the rescue! Great customer service and he had my PC done on the same day! I’d highly recommend Paul for any gadget or pc repairs! Thank you Paul!
Dale Bunting
Martham
Completely recommend Need Gadget Repair! Very helpful and friendly service from first interaction on whatapp to taking the time to find the issue with our Nintendo Switch! Told Paul we were going away on holiday and it was repaired next day! Great customer service and knowledge of issues with the gadgets! Will deffo use in future (if needed! ).
Samuel E Jackson
Norwich
Took my Desktop in completely stumped on the issue for a fantastic guy named Paul to diagnose it within an hour and fix it a quick as soon as I had a replacement part I would I highly recommend this place and I will be back again if I have anymore issues (fingers crossed that doesnt happen).
Dion Garrett
Poringland
Paul went above and beyond to fix my gaming PC. Rang him mid-morning, dropped it off at 12 pm and was ready for collection by 3. 30 pm the same day. Couldn't recommend enough and will be back if I have anything else need looking at. Cheers.
A1 Adas
Costessey
Fast and good value, promptly fixed a soldering issue with a mini usb port. Would recommend.
Clay D
Norwich
Paul was quick to fix my computer, cost given upfront and now it is like new. Cheers.
Ruth Clarke
Queniborough
Paul was extremely helpful and explained very clearly what my options were. I now have a fully functioning mini laptop that was ready to be thrown out soon! Paul also responded really quickly when I had a follow-up problem, and solved it. Definitely recommend!
Terry Peddle
Norwich
Our 11 year old clunky slow MacBook has been restored to a faster quieter easier to use laptop. Not only this, but he kindly loaded our “unreadable” digitised home movies onto the Mac and made them watchable at a simple click. Absolutely delighted with the service and the cost. Thank you very much indeed ? .
Cameron B
Lenwade
Amazing! I had a memory card for photography which got corrupted, I thought I was doomed, but Paul was able to restore the corrupted images in a timely manner for a very reasonable price. Would easily recommend.
Jane Bailey
Norwich
Paul is the man for computers! Outstanding service and always reliable. I recommend, Paul without any reservation. Fitted a new hardrive on my laptop and saved me hundreds of pounds buying a new one. Why buy new when Paul can fix it. Laptop like new now, no longer Sleepy Joe, more like Speedy Gonzalas!
Beverley Webb
East Carleton
Not All Heroes Wear Capes! I was in an emergency situation with my tech and Paul took 2 of my old battered workhorses and turned one of them back into a sleek racehorse! All done in super quick time at minimal cost with constructive non patronising communication which enabled me to make an informed decision. The row of shops also has an authentic community feel so Dougal and I were made to feel very welcome, will definitely recommend to all and sundry ? .
Justina G
Norwich
Very quick check and identification of an isuue with my device. Fast delivery and considerably most affordable price of a new part replacementand and good quality service all together. I was not charged for a further error that occured due to an issue that was only visible later in weeks due to a corrotion caused by water spillage initially. Easy to talk to and very organised shop keeper who seems to have a good eye for vintage electronic devices too. It was fascinating to hear a little bit about some artefacts that caught my eye during the wait.
Steve Nunn
Norwich
My long-serving laptop crashed, along with all data and records. Paul overhauled it, replaced the 'dead' hard drive with an SSD drive and gave me great advice about how to reinstall and update programs. Thoroughly professional, friendly, down-to-earth service and he doesn't confuse you with tech-science. Great value too, not expensive. I would unhesitatingly, unreservedly recommend him for computer repairs. He knows his stuff! :).
Mr Graham Reynolds
Norwich
Paul repaired my laptop and even managed to recover some data I thought I'd lost. He was very knowledgeable and gave a quick and efficient service at a very reasonable price. Highly recommended.
David Fullman
Norwich
I needed help to get my contacts from a dead Huawei phone to its replacement. Paul couldn't have been more helpful or understanding. He sorted the problem quickly, including sorting out my new phone so I could easily download the contacts when HD had recovered them. Brilliant service.
Diana Davenport
Norwich
I went to see Paul yesterday as had a few issues with my new iphone and laptop. He was so helpful and informative which helped me as I am not at all technically minded. I can thoroughly recommend him. Diana.

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