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National Vehicle Solutions

703 Reviews
Outstanding
Member 12+ Years
531347
Cygnet Way
Rainton Bridge South Business Park
Houghton le Spring
Tyne and Wear
DH4 5QY

Tel:
0191 356 ****


schedule Closed : Opens at 09:00keyboard_arrow_down
Mon - Fri: 09:00-17:00
Sat / Sun: Closed

Verification Tests - 12 Sep 2025


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Member since : 10 May 2013
Manually reviewed : 14 Jun 2021
Last updated : 12 Sep 2025

About National Vehicle Solutions


National Vehicle Solutions established since 2007. Based in the North East of England, but operating Nationally in the UK.

We specialise in business and personal contract hire.

We are dedicated to exceptional customer service and value for money, ensuring that our customers are always our number one priority.

Browse through our website, which has over 50,000 pages listed, including our star deals.

We can talk you through the purchase process and explain your funding options. We can provide no deposit deals and even leasing for new start companies.

All of the vehicles we supply are brand New unless specified and will be UK registered by Main Dealers. We include free mainland UK delivery.

Still not convinced? Read through our testimonials from real customers to see what they think of the service that we provide, there you'll read many satisfied customer reviews, who even recommend our services to family and friends.

National Vehicle Solutions is a family run business with two Director's Simon and Kelly, husband and wife. Simon has been in the motor trade since he left school starting out as an apprentice in 1995. Simon is very family orientated, honest, trustworthy and straight talking. His no nonsense approach means he is committed to finding new customers and maintaining a good working relationship for life! Kelly has been in the trade since 2004, gaining most of her experience in Fleet Sales with Honda, then Audi for 7.5 years along with a multi franchise role including brands such as Kia, Nissan and VW. Kelly is very personable bubbly individual focused on customer satisfaction.
In early 2013 there was major investment into improving the companies website in line with customer feedback, since then we continue to upgrade and improve our online presence ensuring that it's as user friendly as possible.
Our offices are based in Houghton Le Spring. There's a small team made up of Lynn, Sarah and Jody. Lynn ensures that our customer vehicles are delivered to them with communication throughout the order process. Jody is responsible for customer retention and supports Lynn during busier periods, whilst Sarah populates our site which requires lots of ongoing maintenance.
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703 FreeIndex Reviews - Ranked 1st out of 9 UK Contract Hire and Leasing Companies

Rating Distribution

663
 
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Adam Stanislas
Mitcham
Really great service from NVS, I have been using them for over 10 years now. Always competitive offering helpful advice and alternatives and keep you informed throughout the process. I can highly recommend!
Michaela Miles
Yate
We have leased with NVS for a few years now. Coming to the end of our lease, we were unsure what to do next and which car to go for. We decided on a car but lease deals with NVS were slightly more expensive. We reached out and advised what we were looking for and how much we wanted to spend and in no time at all, we had a reply and everything was arranged smoothly, with excellent customer service! We will continue to use NVS for many years!
Casey Ann Marie
Bolton
I've had excellent service from NVS- from initial enquiry to delivery the process was smooth and communication second to none! I initially dealt with Simon who looked at my initial enquiry, sorted my finance and found me a car within days. He was lovely on the phone and explained the process to me. I then dealt with Lynn who was fantastic, daily emails sometimes as early as 7am and as late as 6pm (They obviously work very hard) she replied to any questions within an hour and kept me updated on my delivery throughout. Paperwork was simple and easy. I just had to supply a few pieces of additional info via email. Most contact is done by email which is so much easier whilst juggling work and my children. Car was delivered by a lovely chap yesterday who walked round the car with me (we had a good look for any damages etc together) car is perfect for us. Thanks again NVS. I'd recommend anyone to use their service.Moreexpand_more
James Marsden
Edinburgh
I was so impressed by Lynn and the team, who bent over backwards to arrange the swift delivery of my Skoda Enyaq after they learned that we were without a car and 38 weeks pregnant due to no fault of their own. Not only was the price very competitive but the car even came with some baby goodies inside! 10/10.
Millie Kimberley
Birmingham
Amazing service, Simon dealt with my initial requires promptly and Lynn kept me in the loop throughout it all, she responded every time within the hour and was always so helpful (my first time leasing so i’m thankful for the help) Car is stunning and i’m very happy. Thankyou!
Karen Kowalski
Mansfield
National Vehicle Solutions were an excellent company to deal with, excellent customer service throughout. Would highly reccommend.
Josh Scott
Chester le Street
Fantastic company from start to finish. Lynn and Simon an absolute pleasure to work with. No messing around. Get the job done. Will use them for all my car needs now.
John Ford
Culcheth
My second lease. Excellent service and communication from Lynn and Simon again. A relaxing experience in total contrast with the now general mediocre service levels elsewhere.
Gary Davidson
Fraserburgh
Had no issues leasing my new vehicle from National Vehicle Solutions. After searching various lease companies, I found they had the best deals available for the vehicle model I was looking for. Whole process was very easy and completed online without the need for a phone call. Would definitely recommend.
Tony Wood
Orpington
Fantastic service from Simon and Lynn. I have used them 3 times now, and on each occasion they've been superb. Great deals backed up by an impressive personal service and expertise. Don't underestimate the value of good old fashioned customer service and human engagement, in a world increasingly dominated by unhelpful chatbots and AI. Tony Wood.
Jamie Sheppard
Rotherham
Always professional and friendly staff, they offer a massive range and are flexible to your needs. There is a reason all my family use them and I recommend them to friends on a regular basis.
Charanjit Singh Ra...
Birmingham
Photo uploaded by Charanjit Singh Ra...
5 Star service from start to finish - I was updated regularly through the process to delivery by Lynn…So pleased with the Car :). Would definitely look to use them again for my next lease.
Adnan Hussain
Birmingham
Very good service and efficient.
Ann Gathoni Gathee
Taverham
Being my first time on car lease , i must say Lynn and Simon were very helpful. I got timely updates and they are quite understanding while taking you through the process. Definately would recommend to friends, looking forward to future purchases, , am happy.
N Taylor
Cardiff
Super happy with NVS from start to finish - slight delay in delivery but absolutely not NVS fault. I was updated regularly through the process to delivery. Would definitely look to use them again for my next lease.
Simon Vickers
Colyford
Now my fourth lease through NVS - despite the painfully long delivery time on the new vehicle (absolutely no fault of NVS only VW) - Simon and Lynn were as efficient as ever, great communication and very smooth delivery. They always beat VW main dealership on price and the process is seamless. Wouldn't look anywhere else for subsequent leases now. Thanks again NVS.
Daniel Smith
Ormskirk
Excellent service all round.
Rob Paylor
Skelton
Found a great business lease deal on a VW id. 3 using NVS. The ordering process was efficient and both Simon and Lynn were very helpful and informative throughout. Will look to use NVS again when the lease ends and the next vehicle is required.
Andrew Lewis
Bognor Regis
Good communications and helped to change out a vehicle which developed a fault during the delivery process with minimal fuss. Recommended.
Chris Dumon
Clitheroe
Cannot fault NVS, seamless delivery and kept informed throughout the process by Lynne and Simon. Speak again in two years time to set up the next one!

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Ltd Company No: 05716323
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