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National Vehicle Solutions

656 Reviews
Outstanding
Member 11+ Years
531347
Cygnet Way
Rainton Bridge South Business Park
Houghton le Spring
Tyne and Wear
DH4 5QY

Tel:
0191 356 ****


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Mon - Fri: 09:00-17:00
Sat / Sun: Closed

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Member since : 10 May 2013
Manually reviewed : 14 Jun 2021
Last updated : 11 Dec 2024

About National Vehicle Solutions


National Vehicle Solutions established since 2007. Based in the North East of England, but operating Nationally in the UK.

We specialise in business and personal contract hire.

We are dedicated to exceptional customer service and value for money, ensuring that our customers are always our number one priority.

Browse through our website, which has over 50,000 pages listed, including our star deals.

We can talk you through the purchase process and explain your funding options. We can provide no deposit deals and even leasing for new start companies.

All of the vehicles we supply are brand New unless specified and will be UK registered by Main Dealers. We include free mainland UK delivery.

Still not convinced? Read through our testimonials from real customers to see what they think of the service that we provide, there you'll read many satisfied customer reviews, who even recommend our services to family and friends.

National Vehicle Solutions is a family run business with two Director's Simon and Kelly, husband and wife. Simon has been in the motor trade since he left school starting out as an apprentice in 1995. Simon is very family orientated, honest, trustworthy and straight talking. His no nonsense approach means he is committed to finding new customers and maintaining a good working relationship for life! Kelly has been in the trade since 2004, gaining most of her experience in Fleet Sales with Honda, then Audi for 7.5 years along with a multi franchise role including brands such as Kia, Nissan and VW. Kelly is very personable bubbly individual focused on customer satisfaction.
In early 2013 there was major investment into improving the companies website in line with customer feedback, since then we continue to upgrade and improve our online presence ensuring that it's as user friendly as possible.
Our offices are based in Houghton Le Spring. There's a small team made up of Lynn, Sarah and Jody. Lynn ensures that our customer vehicles are delivered to them with communication throughout the order process. Jody is responsible for customer retention and supports Lynn during busier periods, whilst Sarah populates our site which requires lots of ongoing maintenance.
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656 FreeIndex Reviews - Ranked 1st out of 9 UK Contract Hire and Leasing Companies

Rating Distribution

617
 
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Victoria Brett
Ellesmere Port
Great experience with NVS in leasing my car. Quick response time and everything clearly explained. Thank you!
Jayne Wright
Penrith
Great company to deal with - fab communication and we took prompt delivery of our lovely new car.
Matthew Richard Te...
Darlington
Absoutley amazing customer service, very easy and smooth process with great communication would recommend to anyone!
J Zia
Balham
Great service by Simon and his team. Got my 2nd car through NVS this Sept and very pleased with the sourcing and service provided, Simon helped found a very good deal and a great car this time around. I was also very pleased with the service 3 yrs ago hence a repeat transaction through NVS. Smooth and hassle free delivery of car to my door on the scheduled day. Thank you and keep up the good work.
Darryn Mutch
Derby
Photo uploaded by Darryn Mutch
Simple process from request to delivery. Lynn kept me up to date with the full process.
Ben Ripley
Ossett
This was my first lease with NVS and they were nothing short of impressive. They were so informative all the way through the process and couldn’t be as thankful for their help.
Steve J
Camberley
This is my fourth lease with National Vehicle Solutions, and as always, the experience was excellent. Great customer service and communication throughout the process. Highly recommend!
Sharon Young
Gowerton
This is my 2nd lease car from NVS and from initial enquiry to delivery, the service given by Simon and especially Lynne was outstanding, going over and above to assist with all aspects. Will definitely be leading from them again. Well done NVS.
Charlene Mitchell
Tring
Excellent customer service. Extremely helpful and friendly. Couldn't fault them.
Carl Dunn
Cambridge
Leased two VW’s Touareg Black Edition and Tiguan R-Line ehybrid from NVS easy to deal with and good prices would recommend and definitely use again if I can get a Touareg ehybrid R for the right money!
Ali K
Hammersmith
This is my third car through NVS, and once again, the experience has been outstanding! I went with the Audi A4 a beautiful car, and the service from Lynn was exceptional. She kept me well-informed, addressed all my questions and concerns with professionalism and care. Thanks! See you on my next one!
Anne Winter
Farnborough
Apologies for not writing this sooner. I want to thank NVS and especially Lynn and Simon. They were extremely helpful to me as we were making the transition from old to new car. Lynn went above and beyond to assist with the stress I was feeling just trying to insure the new car before deliver. So thank you so much for all your help and professionalism.
Julie Marchant
Cardiff
Ordering process went smoothly.
Shaun Jarvis
Totton
I'd used NVS back in 2018 when we bought our VW Golf R, after 6 years we decided it was time to look for a new model and it once again Simon and Lynn came up trumps and found us the perfect vehicle. Throughout the whole process Simon and Lynn couldn't be more helpful and made the whole process, from initial paperwork to delivery totally stress free. I can't recommend National Vehicle Solutions enough and I'll be calling Simon and Lynn when we decide to look for another vehicle. Great service! 5 Star rating from us.
Grace Ripley
Ossett
Lynn and Simon were extremely helpful from the moment I submitted a quote request. Delivery was smooth and timely and my car is perfect. Thank you!
Nicola Giles
Wortley
Everything was straight forward and easy. Lynn replied straight away to any questions I had. I would definitely use this company again.
Fhamida Shafiq
Derby
Great customer services from the start, Simon initially dealt with the sale side of things, very helpful. Once finance was approved Lynn was very receptive and completed all the admin. I got my car within 3 weeks or maybe less from putting in an application.
Kamran Ali
Manchester
Brilliant service, happily recommend they were fast and efficient. I received my car within 7 days and simon and lyn very helpful throughout.
Imran Rafiq
Birmingham
Photo uploaded by Imran Rafiq
This is my third vehicle from these guys. I've had a Volkswagen and Audi previous. Last week I took delivery of another Audi A5. The service is brilliant, in particular the assistance from Simon and all the updates from Lynn along the way. Most importantly the prices are the best I could find on the market three times in a row. Thank you and see you again in a few years.
Martin Imeson
Filey
My second lease car with National vehicle solutions. A really simple process, Simon sorts the deal out and then Lynn takes care of all the paperwork. The car turned up as promised, the day after my last car was collected. Always under warranty, never an MOT or tax to arrange and always under breakdown cover. I'll never buy a car again.

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Ltd Company No: 05716323
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