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My Phone Guy

34 Reviews
Member 14+ Years
297616
Walton-on-Thames
Surrey
KT12 1HG

Tel:
01932 42****
Mobile:
07925 36****

schedule Open : Closes at 21:00keyboard_arrow_down
Mon - Sun: 07:00-21:00

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Member since : 31 Aug 2010
Manually reviewed : 13 Apr 2021
Last updated : 15 Sep 2024

About My Phone Guy


My Phone Guy is a telephone engineer / broadband engineer, providing a fault repair service and new sockets for homes or offices to clients throughout Surrey and the surrounding areas. Formed in 2010, after working for BT and Openreach for many years, repairing faults and providing new telephone sockets, the company is run by Steve who has many years of experience in the communications business as a telephone engineer. Steve will deal with issues directly, providing services at half the cost of all leading service providers.

With a full service, providing installation and fault repair for any network and fully BT qualified engineers, the company provides a professional service to businesses throughout Surrey and surrounding areas. The service is designed to be a cost effective alternative to the higher charges the main service providers offer, enabling clients to receive the same service at half the cost.

My Phone Guy has a growing number of customers in Surrey for the home and office.

The company is managed by Steve James who has been focusing on the telephone engineering market for many years. Having previously worked for BT, Steve James is experienced enough to look after the company and deliver results.

34 FreeIndex Reviews - Ranked 19th out of 89 UK Telephone Engineers

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Just spoken to My Phone Guy who gave me spot on genuine and sincere advice which has resulted in me now NOT needing his services. How many trade-persons can you give you advice where they don't get work? A good decent person who clearly won't rip you off. Recommended!
Rebecca Martin
Putney
Fantastic service: quick, friendly and helpful. Excellent explanation of what he was doing and what steps I need to take in future. Highly highly recommended.
Ben Law
West Norwood
Steve was great, completety upfront and keen to ensure I wasn't going to waste any money by taking me through the steps I could test at home t establish the fault was internal. Flexible on date and time, and expalained everything fully with good advice.
Mrs R L Surrall
Crowthorne
Steve was very helpful and professional in resolving a problem involving our broadband connection, telephone extensions and the landline alarm system. Due to the complexity of the wiring in various parts of the house this was not an easy task but Steve was able to investigate and resolve the matter very efficiently. I would definitely use Steve again and am very happy to recommend him.
Patricia Slade
Weybridge
Very prompt response - sorted quickly explained everything and very reasonable charges. Would definitely use again and recommend.
John Craig
Cobham
Steve was very helpful and came up with some useful and practical suggestions to improve our telephony. He was excellent in getting the job done quickly and was personable and easy to deal with. His work was excellent and we were very pleased.
Charlie Herbert
Battersea
I contacted My Phone Guy to re-wire the telephone line in our house. Steve was punctual, courteous and very professional. Not only did he deal with the immediate problem of reconnection but he also provided invaluable advice on broadband speed. I would not hesitate to use My Phone Guy again if necessary and would be happy to recommend the company to anyone in need of a reliable and efficient telephone engineer.
Adam Filby
Teddington
Excellent service, arrived on time, moved master socket, work was very clean and tidy, up and running again very quickly with a much faster broadband connection. Would highly recommend.
Valerie Trodd
Maidenhead
Excellent service, arrived promptly and I was up and running within 20 minutes having changed telephone sockets and set up broadband. If I should get any problems I will certainly ask him to call again.
Peter Petrolito
The City
Quick, efficient and highly professional. Advised me of an approximate time of arrival at time of booking and then gave me a courtesy call prior to arrival to advise me when he would arrive. Work was carried out professionally, with no mess and with the results expected. "My Phone Guy" is personable, respectful and I would highly recommend his services to anyone.
Vivien Knowland
Putney
Steve James was punctual, polite and explained the problem well. The problem was rectified efficiently. Good value for money service and I would be happy to recommend his services to others.
Sue E
Richmond
Very prompt service and very knowledgeable electrician. We will definitely keep his number in case of future problems. Wonderful service - thank you.
David Paice
Feltham
Very Good Job, Great service, very quickwould definitely recommend.
Charlotte Gaudiano
Banstead
Very good service. Came out within hours & fixed my internet very quickly. Would recommend.
S . Zarif
Egham
Very helpful annd great expertise ,increased my broadband speed and got the broadband working in a room that everybody else wanted new cabling will highly recomend to friends.
Simon Rubenstein
Hassocks
I contacted Myphoneguy on a Friday morning to get a master socket moved at my house. Knowing that we had other redecorating jobs waiting on this, he offered to visit on the Sunday morning to carry out the work. The engineer arrived early, carried out the work quickly and efficiently and explained the process clearly. I am very pleased with the speed and quality of the work carried out and would happily recommend his work to other customers.
Alex McTavish
Windsor
Very good service and great value! Arrived on time and solved problem quickly and simply. Would recommend to everyone!
Julia Bowman
Guildford
Steve answered my initial call promptly and was very helpful and informative. He carried out the work the same day to a high standard, tidied up well afterwards and was courteous at all times. I will definitely employ him again and recommend him to family and friends. Julia, Guildford.
Louise Duckworth
London
I would recommend My Phone Guy to anyone. He was fantastic. He was exactly on time, was incredibly helpful and answered all my questions in a manner to which I could understand! Really fantastic.
Natasha Selyanko
London
I have had a excellent service provided by Steve. He was very thorough in checking the cables and phone sockets, as well as providing vital information regarding our broadband. He was very friendly and careful with the work he carried out and changed our main socket to a master one. I would be very confident to call him again for any advice an would highly recommend him. Natasha.

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