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My Local IT Guy

46 Reviews
Highly Recommended
Member 17+ Years
127826
53 Links View Road
Croydon
CR0 8ND

Tel:
0800 799 ****
Mobile:
07949 06****


schedule Open : Closes at 23:00keyboard_arrow_down
Mon - Sun: 08:00-23:00

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Member since : 19 Nov 2008
Manually reviewed : 28 Jun 2021
Last updated : 14 Feb 2024

About My Local IT Guy


My Local IT Guy is a well established business offering IT services to clients all over the UK but primarily in the London and Surrey area.

The company, which is based in Croydon, started in 2008 and specialises in personally bringing the support and repairs right to your door and has been formed from technical staff with over 25 years experience each in the Computer Services sector.

All of the team hold Microsoft certifications for supporting users of its software and have worked in field support roles or repair roles, with each of them carrying 25+ years experience.

My Local IT Guy supplies customers with a professional personal computer repair service and has mobile repair facilities to bring to the customer.

We ensure customers are beyond satisfied by being a sole provider to all their IT support problems. We aim to take all of the stress and worry out of computer breakdowns or any IT problems causing worry every time.

Customers no longer need to plan to take their computers to a repair shop as My Local IT Guy will go to the customer when it suit's them.

Specialising in all Laptop and PC repairs / upgrades / installations to any make or model, the in-home or office call-out services supplied by My Local IT Guy are especially handy for people not able to dismantle a computer and find a shop to take it to.

They also provide a drop-off service for customers to take any computer equipment to them at a time that suits the customer, avoiding the problems with typical "shop" opening hours.

They also operate a post-in service for customers to ship their computers to them for repair or to have new computers delivered to and setup ready for installation in the home or office.

Available all across London and Surrey (Entire UK for remote assistance), their services are personal, affordable and very stress free.

The company is managed by Richard Wraith who has been focusing on the Computers and Internet industry for over 25+ years.

Having an already well established company called WESH UK since 2000, Richard Wraith is more than qualified to oversee the company.

With a close-knit unit of several fully qualified engineers, My Local IT Guy has a professional team, trained to high standards to backup their experience.
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46 FreeIndex Reviews - Ranked 29th out of 800 UK Computer Service Providers

Rating Distribution

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Nigel Chivers
Malmesbury
We had a problem with a laptop running really slow, a few messages later and Rich dialed in and sorted all the gremlins out, computer was as good as new again, Thank you!
Response : Wow, thank you, Nigel, that's hugely appreciated, and it was all my pleasure. Glad to help get your laptop running good as new again.
Bill Payne
Croydon
Absolutely brilliant customer service; very efficient, speedy response and great repair. I needed a screen repair for my sons Asus gaming laptop and it was done within a couple of days. Would defo recommend to anyone and would defo use again if needed!
Response : Thanks Bill; it was a pleasure taking care of it and cleaning it all up for your son. Hopefully, it will give him many years of use. Don't forget to bring it in for a service next summer.
Rachel Lidbetter
South Croydon
Richard did a fantastic job on our laptop. We were kept informed throughout. I trusted him completely as he knew his stuff! An all round lovely guy and I highly recommend his services to everyone. Thanks again Richard.
Response : Wow, thats such a lovely review. Thank you so much Rachel, its been a pleasure helping you and meeting you.
Victoria Lewis
South Norwood
From the first point of contact I was confident Richard has experience and vast knowledge of his field. He was polite, informative and helpful throughout and I'll certainly use his service again. Many thanks.
Response : Thanks, Victoria, it was a pleasure to help you. I look forward to helping you with any other tech issues you might have in future.
Clarice Fitness
Anerley
I have received in several occassion a first class service from these geniuses, who are very patient and understanding. There is no word to explain the support and help I have received. They are just amazing. I feel very lucky to have come accross My Local I. T Guy, who are always availale upon request. I highly recommend.
Response : Thanks Clarice; it was a pleasure to rebuild your website, boost your search rankings and set you up with live streaming during the lockdown. Your website is in good hands, hosted with us, and we look forward to helping you with any other tech issues you might have in future.
Uchechi Umeyor
Croydon
This guy was very precise when repairing my laptop screen, I can’t even tell that it was broken in the first place! I highly recommend him for all your laptop repair needs :).
Response : Thank you for such a nice review, its really appreciated. I really do treat everybody elses computer as if it we my wife's :-) Have a fab weekend.
Raju Rahman
Croydon
Richard was amazing in helping clear my pc of a pesky virus. He was always willing to talk about the problem and flexible in dropping off/collecting my pc. It didn't even take that long and he provided gear value for money; would recommend to anyone. He always made sure to update me and was happy to provide an update when asked.
Response : Hi Raju, I know this is 4yrs late but hey, I appreciate your taking the time to leave a review, its always a pleasure helping.
Shen T
South Norwood
Had a broken LCD screen fixed and had hinges fixed for free. Great service, flexible and would definitely recommend. Also much cheaper than other places (believe me, I looked far and wide).
Response : Hi Shen. Better late than never, so just wanted to drop in and say thanks for the review, it's much appreciated and was a pleasure helping you.
Heather C
Upper Norwood
I thought the hinge on my laptop was broken, and was very pleased with the price I was quoted for a repair. I was even more pleased to receive an email the next day saying that the hinge was just loose and the repair was complete already! Could not be happier with the speed, cost and service.
Response : Hi Heather. Just wanted to drop in and say thanks for the review, it's much appreciated and was a pleasure helping you.
Michael Howell AIM...
Ingatestone
I had run out of disk-space on my trusted IBM Lenovo laptop and was contemplating buying a my machine. Using Google, I found My Local I. T Guy. Richard was able to install a much bigger disk (transferring all the installed programs and data to the new drive) and also installed a lot more memory. It now has a new lease of life! My laptop was collected from near a client's offices where I was working at a time convenient to me and the upgrade was done speedily and was ready for me to collect exactly when promised. If need arises, I will use the services of My local IT guy again.
Response : Hi Michael. Just wanted to drop in and say thanks for the review, it's much appreciated and was a pleasure helping you.
Lynn Dalcourt
Croydon
I called up and could bring in my laptop an hour later. The service was friendly and professional, and very god value for money. Richard took the time to explain different aspects of the security and maintenance of my laptop. I would recommend and definitely use again.
Response : Hi Lynn. Just wanted to drop in and say thanks for the review, it's much appreciated and was a pleasure helping you.
Tim Lockwood
Croydon
Called Richard out at very short notice on a Sunday - he arrived promptly and had sorted out the issues i had almost immediately. Very friendly service. Would recommend very highly.
Response : Hi Tim. Just wanted to drop in and say thanks for the review, it's much appreciated and was a pleasure helping you.
Trevor Kinkead
Croydon
If it wasn't for 'mylocalitguy' I probably would have paid out far more with no results, this way my machine as good as new.
Response : Hi Trevor. Just wanted to drop in and say thanks for the review, it's much appreciated and was a pleasure helping you. Nice to see you again recently, albeit for another broken laptop issue.
Christophe...
Croydon
I was very impressed with the level of service/consultation received from My Local IT Guy. The problem was fixed in a short period of time, but I was impressed with the consultative approach I received about protecting/maintaining my laptop for the future. I was given ideas of where to buy products thatwere compatible with my computer, but saved me money, and was also advised about some of the problematic software which existed on my system. The cost of the whole service was excellent, and I would not hesitiate in using the service again.
Response : Hi Christopher. Just wanted to drop in and say thanks for the review, it's much appreciated and was a pleasure helping you. I really do treat everybody's computer as if they were priceless artworks or my wife's computer :-).
Paul Proud
London
Googled laptop repairs and found Richard. Cannot give him enough praise. He kept me updated regularly with the ongoing repair. Sourced genuine parts for much less than would be expected. Quality of work was exceptional and the price for the overall work is so competitive. I will be recommending him to my family and friends without hesitation.
Claire Moran
Caterham
Absolutly brilliant customer service; efficient, speedy responses and great repair. I needed a screen repair for my VAIO laptop and it was done within a couple of days. Couldn't recommend enough.
Stuart Brookes
Croydon
My Local I. T Guy fixed my Sony Vaio for me in under 24hours, replacing my broken LCD screen and screen hinges. They ordered the new screen and hinges right in front of me while I was there on the Monday and on the Tuesday the parts arrived and my laptop was fixed. I still cant believe these guys repaired what I was about the throw in a skip, for half the estimated cost that PC world quoted me, and in less than 24 hours too.
Graeme Tunbridge
South Croydon
I came across My Local IT Guy through google and a quick look at this website helped me decide to take my poorly laptop there. Richard was extremely helpful, and was around for me to drop it off on a bank holiday. The work was completed quickly, a tricky job done perfectly, and the final cost was about half the price of what I had been quoted elsewhere. Whilst I hope I won't need to use My Local IT Guy again, I won't hesitate to if I needed something doing to my laptop. A very happy customer.
Leona Marius
London
I had a very annoying virus on my laptop, I. T guy not only got rid of it but cleared my security programmes and downloaded a better one onto my laptop to keep me better protected. I. T guy explained everything he was doing which gave me confidence in his ability to address the problem. He was also very friendly and this allowed me to ask questions about any other concerns that I had. I felt that he gave me very good advice and I am very happy with the service I received.
Gareth J Hopkins
Croydon
It's was an absolute pleasure to find Richard from My Local IT Guy on Google and have him repair my two laptops. I sought a number of alternative quotes, all of which were completely extortionate, before finding Richard and to find someone so down-to-earth and genuinely honest was incredibly refreshing. One laptop had broken hinges; the other a cracked lid. The alternative quotes came in at over GBP400. 00 for both and My Local IT Guy did both for just over GBP100. 00 including parts. I can't recommend My Local IT Guy highly enough and have no hestitation in recommending them to others.

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