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Mr Dweeb

148 Reviews
Top Rated
Member 13+ Years
497113
12 Park Road
Crouch End
London
N8 8TD

Tel:
020 8341 ****

schedule Closedkeyboard_arrow_down
Mon - Sat: 09:30-17:30
Sun: Closed

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Member since : 30 Nov 2012
Manually reviewed : 29 Jul 2020
Last updated : 1 Sep 2024

About Mr Dweeb

Key Services :


Mr Dweeb Ltd offers mobile phone. Computer repair, website design, graphic design and more to clients throughout the local area of London. The company, which can be found in Crouch End (London), was established in 2012 and has 10 years of experience in the IT and Mobile Phone sector.

Enabling clients to fix there issues within 24 hrs, the company supplies businesses with a professional IT and Mobile Phone. With in house workshop and polite staff, the service is intended to fix all issues or you can get your money back.

With team members of 5 enthusiastic trades people, Mr Dweeb Ltd has a professional team, qualified degree level.

148 FreeIndex Reviews - Ranked 30th out of 611 UK Computer Repair Companies

Rating Distribution

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Maurren H
Simply outstanding, these tech guys fixed my ipad and iphone that was having email issues and also offered to take it back to my house for a little extra money. If you are in need of any IT related issues look nowhere else they have been here since 2003. 5 STAR.
Patrick Kent
Crouch End
I recently had my MacBook Pro logic board repaired by Mr Dweeb repair shop and I couldn't be happier with the results! The staff were extremely knowledgeable and professional, and they were able to diagnose and fix the issue quickly. The repair was done to a high standard and my MacBook Pro is now running like new. I highly recommend Mr Dweeb repair shop for anyone in need of quality repairs at a fair price. 5 stars!
Ellen Clarke
Hornsey
Quick, easy and friendly service would definitely come back!
Edwina Truelove
Hornsey
I dropped off my laptop at the beginning of the week as the charging pin had been dislodged while travelling. I agreed with the representative of this company that he would fix the pin in the charging point and do some diagnostics to see if anything else needed looking at. I got my card out to pay the eighty pounds for the pin being fixed and was told don't worry I could pay upon collection. I was also told that they would contact me by phone to discuss anything else, which was confirmed verbally THREE times. I went back today to see what was happening, they told me that when I walked in that it was going to be one hundred and eighty pounds and that they had tried to contact me via a portal, which I had absolutely no knowledge of. I had used my work email, but made the representative aware that I was not at work this week, so he would have to contact me by phone. So I dropped the laptop off with the understanding that for eighty British pounds they would fix the charging pin and look at anything else that might need doing and contact me, via phone, to confirm any further work. I went back today and they had done nothing! Someone else who I know also had a phone screen replaced by them, which was a sub-standard job and the phone never functioned fully after that.Moreexpand_more
Response : HiWe have to get the customers agreement before we carry out any repair and we just gave you a quote for the whole job including the charging port there would have been no point just to fix the charging port as you also had a issue with your fan and operating system. We did not charge you for anything and you came in today and said have you fixed it we said no as we are waiting for you to give us the go ahead or not. Today you said no i did not want to proceed so we gave your machine back without even charging you for the investigation. Not sure why you gave us a 1 star review maybe you had a bad day or week sorry about that!Good luck with your repair.Moreexpand_more
Sharon Maconie
Highbury
The keyboard of my Apple Macbook was replaced. My ipad mini screen was replaced after a botch job elsewhere. The process of repair at all stages was dealt with professionally with notification by email and phone. I had opted to take my ailing Apples to Mr Dweeb after reading favourable reviews, clearly justified by my experience. The personnel are friendly and knowledgeable, and obviously love their job, a pleasure to deal with. If I lived nearer, I might consider popping in from time to time for a chat. Considering the amount of work they have, they will be relieved that I live too far away for that!
Monica Selbey
Amazing company bought a new laptop and it powers on less the 1 min…Jamal you was very nice to me and answered all of my questions in the store very pleased with your customer service. Thanks again for your help and wounderful machine.
Chris Coomber
Hornsey
Has son's ipad sorted out there…complex problem. All sorted, great value and great service / communication throughout. Faultless. Could not recommend more highly. Been back again, same faultless service. The owner is a real star. A pleasure to talk to. I would not go anywhere else.
Ruth Israel
Hornsey
Such great service! Kind professional and prompt. Definitely worth coming here. Have been to other places in the past but they really know what they are doing and do their best to fix issues as quick as possible. Highly recommend!
Kate D
Finchley
Great service! Mr Dweeb (Crouch End office) patiently examined my elderly mother's computer and was able to help her on the spot. Thank you!
Response : Your very much welcome.
Ashley Holder
London
FANTASTIC SERVICE. Took in my daughters phone for battery change and glass repair. All repaired within 30 minutes - as good as new. No hassle. Small personal company. Lovely and helpful staff. Relaxing and excellent experience.
Response : Your very much welcome.
Max King
London
I took in my aged Dell tower (which I still use for photos, old documents and printing) as It had stopped working. The very helpful lady immediately identified the problem and replaced the RAM for £70, giving it a new lease of life. It now works better than for years.
Hani AlYousif
London
The worst customer service I have ever experienced. On two occasions they ruined our iPhones. My wife took in her iPhone 7 to have the screen replaced and it had nothing but issues after their "experts" took it apart. The proximity sensor stopped working and when they tried to fix it the home button stopped working. My wife was fobbed off with a "well you dropped it" excuse. They claim to use genuine Apple replacement parts but it's very obvious they are not. I was insulted by the lady manning the stall on Saturday afternoon and was threatened with the police when I asked for a repair refund of £70. Avoid at all costs as there are several other reportable companies that'll do the job well. UPDATED TO RESPOND TO REPLY:I look forward to speaking with the police about the verbal abuse I received. My complaint stands. Leaving the aggressive behaviour from your staff member the fact remains that your company damaged my phone and were given three opportunities to fix it. After replacing the screen with a third party one you damaged the proximity sensor. When that was "fixed" the home button stopped working, despite the two attempts. As for your presence in the store why didn't you intervene if I was so threatening and abusive? You were not there and are a false witness. Again I look forward to speaking with the police about the abuse I received in front of other customers. It would've been a lot more professional if you held you hands up and admitted you couldnt fix my phone.Moreexpand_more
Response : Dear customer my name is Marqus i am the store manager at the crouch end branch i was actually in the store when this happened what you have said is very untrue and misleading. Not once we have mentioned or advertised that we use genuine apple parts however we do have the option if the customer would like us to use them for an extra cost. After verbally abusing our staff member Renaz which she did everything to resolve the issue of your wife's broken phone you was asked to leave the store as we felt threatened by your abusive and aggressive behaviour. We offered to look into your broken home button but you did not want us to spend any more time on your device as we could not guarantee that you would get your phone back the same day as stated in our terms and conditions. We have an amazing track record of 5* reviews and wish all new customers to use us.You have been reported to the police for your behaviour and criminal damage to our front door.Moreexpand_more
Gillian O'Regan
London
Disappointed and insulted by Mr Dweeb. Took my iphone 7 in to repair the the broken glass last week, looked fine on collection and done in an hour as promised, only to find the proximity sensor did not work making phone call use difficult. Returned today to have it fixed (I was told the work was guaranteed), came back an hour later and proximity sensor was working but home button had failed. I was then told that could not be fixed today and no guarantees that it could be fixed if I left it for a full day on Monday. It was suggested I go to Apple instead to get them to repair it. Turns out the work isn't guaranteed. So, getting your phone glass repaired is hit and miss. You'll get a glass screen but you could end up with a damaged phone (T&Cs say if electronics fail for unknown reason in their care, they are not taking responsibility). My husband went down to get a refund as he had unknown to me taken my daughter's phone to be repaired with the same consequence. He didn't get the refund but did get insulted.Moreexpand_more
Response : Your husband already wrote the same review so we will be replying back to his comments. thank you very much.
Paul Cohen
London
I called Jay and within an hour and a half I had dropped the phone off received a new screen and was on my way. Great service.
Response : Thank you for your business mr dweeb.
Kim Hollywood
London
After being told by the Apple Store that my iphone6 was dead and would never turn on again ("I hope you've backed it up! ") I decided there was nothing to lose and took it to Mr Dweeb. Ren (sp? ) couldn't have been more helpful and said it sounded like a battery prob (which I had suspected all along). I picked up my WORKING phone later that day with a new apple battery installed (and a one year warranty! ) and was made to feel like at anytime I could bring it back to Mr Dweeb should probs continue. Mr Dweeb saved me hundreds of £s (no Apple Store I won't be needing a new phone! ) and only £40 later the phone is as good as new. Highly, highly recommend, big thanks Mr Dweeb!
Response : Thank you very much for your business we are glad that Ren looked after you and sorted out your phone! have a lovely dayManager.
Meg Crosthwaite
London
My iPhone died very suddenly this morning with no warning whatsoever, and I was at a loss about what to do. It was Friday, and I knew I definitely needed to use my phone over the weekend. I took it to Mr Dweeb; having found them online, and they managed to fix it for me in a few hours! They were lovely and explained things well, and did what they said they would. I was pleased with their service and would recommend them to my friends.
Response : Pleasure thank you very much.
Lorraine Dyke
London
Photo uploaded by Lorraine Dyke
I took my computer to Mr Dweeb as I was unable to connect to the internet. They were really helpful and dealt with the problem very quickly and efficiently. Also told me how to stop the problem in the future. It's so nice to have a computer shop so close to where I live that can do the work and not make you feel like an idiot.
Response : Pleasure thank you very much.
Mario Lusignanin
London
I brought a Glass screen protector for my apple phone. It was a good value for money the service was brilliant . I saw that lady who works there she is one Of the politest and nice person you can speak to. The quality was all right but after a few day the glass broke.
Response : Pleasure thank you very much.
Nick Griffin
London
I bought a reconditioned phone from Mr Dweeb and though I accepted it had scratches I reluctantly bought it as I was in an emergency situation and needed to get a phone for my wife. When I got it home I discovered it was in a far worse state than I thought and the front of the phone actually started coming away when I was putting on the case. I went in the next day and asked for a refund and they were rude to me, personally insulting me and insisted they would only issue me a credit note. I feel robbed and would not use them again.
Response : Dear Nick,We have already explained to you before you made the purchase that the phone is not in great condition hence why we was selling the 64GB iphone for only £99. We also mentioned there is no refund only exchanged or credit note for the same value. You was very happy with the phone in store and also played around with it. We should not be penalised for a purchase you was happy with in the store and later changed your mind. Have a good day and your credit note is still valid.
Paul Webster
London
They took a crashed iMac, repaired it, but most vitally, rescued all the crucial data we thought we'd lost. They were quick, efficient, knowledgeable, refused to give up when we thought all was lost, kind and very patient. Wonderful service.
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