Member since : | 9 Dec 2015 |
Manually reviewed : | 22 Feb 2022 |
Last updated : | 15 Jan 2024 |
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I first contacted Mark through email about a problem a reliative who had an issue with her broadband. She contacted sky and bt about issue with no outcome, she had been suffering with this problem for about 5 years. From first contact with Mark to finally fixing the problem he was outstanding, Mark was very prompt, very professional, very courteous and also tidy. The problem was actually a faulty master socket which Mark diagnosed within minutes and replaced very professionally and promptly. This has fixed the issue my relative was suffering with. I would highly recommend Mark at MPH Telecom and more work where I need his expertise he’s the man I will contact. Outstanding service and all round nice man. Thanks Mark.
We have just moved into a nearly new house in Taunton which had weak broadband and other issues with hubs and Sky. WE asked MPH to investigate and suggest improvements and alternatives. Mark visited us and suggested proposals that provided improvements to both broadband and reception in various rooms. We accepted these improvements which MPH have now installed, we are pleased to say that all work satisfactorily. We would recommend MPH to all, Mark has worked with us to enable a satisfactory outcome. He responded very quickly and in our opinion ion was value for money.
I first emailed Mark about extending an indoor line, just after we moved in, got a reply back intently, was told to take my time and contact again when ready. Had the work done today. Mark was very pleasant and very quick, cost was better than I expected, would recommend Mark to anyone, even told him if he works in our area again call in for a cuppa.
Mark arrived punctually and managed to get our Internet and phone sorted exactly as we wanted. He went the extra mile to explain what he was doing, and did a great job of sorting out some very old and dodgy wiring for us. He was clean and tidy and excellent value for money. Many thanks, all the best for the future!
Mark, quoted me a price, set a day and time and was right on time. When he came he surveyed the job then explained what was to be done. He was very thourgh. While he was there he was clean and very tidy when he was involved with the drill. I was very impressed, so much better than when I had the sky installed by a sky fitter. I would highly recommend Mark for anyone who wants wifi fitted along with internet. Once the job was installed he asked for any devices such as iPhone and iPad and smart tv's from which he reprogrammed. So I have no hesitation in giving mark 10/10 for an excellent job.
Mark moved the BT router within my house to afford better Wi-fi coverage across the bungalow. The coverage before was restricted by thick walls from older parts of the home, pre building work. The router was positioned at the front of the home, the furtherest point from the router at the rear of the bungalow is 25 metres. The achieve the movement of the router, the main phone socket was also repositioned. At the same time Mark suggested installing some date cables to save the use of ethernet extenders (used for monitoring my solar panels). As you can image, this tidied up a very ugly ball of wires and freed up some power sockets, as well as saving me money by the ethernet extenders that were no longer needed. Thank you Mark, will use again if needed, and highly recommended Rodger C.
Mark did a great job rewiring our home phone system. He was very flexible, able to fix into our hectic schedule. The work was carried out quickly, efficiently and to a very high standard. He was very knowledgeable and gave loads of great tips and advice. Despite facing a long trip home, he tidied and cleaned up after completing the work. I would have no hesitation in recommending Mark and his work.
Mark did an absolute outstanding job of overhauling my home internet setup. He really interpreted the brief and set about installing a system which is performing brilliantly! He is polite, courteous and clearly is extremely knowledgeable in his profession. I thoroughly recommend him.
Mark is reliable, conscientious and friendly. He quickly identified how to simplify our messy wiring and installed a new master socket for us for a reasonable price. I would gladly recommend him.
My domestic telephone set-up with some parts dating back well over 50 years needed an overhaul. Mark was punctual, sensible and obviously very knowledgeable. He did exactly what was needed efficiently and carefully. He even moved some heavy furniture (and put it back! ). In my opinion he did an excellent job at a very fair price. Highly recommended.