| Member since : | 16 Jan 2020 |
| Manually reviewed : | 16 Jun 2023 |
| Last updated : | 3 Dec 2025 |
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I needed a mortgage to buy my new house and knew what I wanted; flexibility; no early exit charges; repayment; fixed number of years with a well known lender. Tom Thompson and Nicola Barker at the Mortgage Advice Bureau were quick to provide me with options that met my needs. Their communications were quick, clear and helpful, always providing answers to my questions. I would use MAB, Tom and Nicola again and can recommend them to anyone wanting 5* mortgage advice. From a very happy customer. .
We’re so grateful for the amazing support from Kyle and Shelby. As first-time buyers, we were nervous about the whole process, but they made everything smooth, clear, and stress-free from start to finish. Their communication was excellent - always keeping us updated and explaining every step in a way we understood. They worked hard to make sure we got the best possible rate, and we genuinely felt looked after throughout the whole journey. We couldn’t be happier with the service, and we’d definitely recommend them to anyone looking for a reliable and knowledgeable mortgage advisor. .
Highly recommend. Sheila and Helena made the whole process so easy and painless. We didn't have the easiest of situations to navigate and Sheila did a brilliant job of finding a lender that worked for us. Communication was quick and very clear and everything was explained in terms we understood. Will definitely be coming back when it's time to remortgage!
Kyle was recommended to me by a friend and I can see why, Kyle was excellent from start to finish, very informative and found the best mortgage that met our needs. Shelby ensured that the process went smoothly facilitating and progressing all stages when required. I will be using them again when it’s time to remortgage. Fantastic service and would not hesitate to recommend!
MAB was recommended through my office, and they proved to be exceptionally efficient, timely, and professional. Two people who truly stood out were Harriet and Shelby. Not only did they make the entire home-buying process remarkably smooth, but they were consistently one step ahead, anticipating my questions and providing answers before I even had to ask. This alone cut our email exchanges in half. Their attention to detail and accuracy was nothing short of surgical. Hats off to both of them for being outstanding at what they do!
This was the first time I have re-mortgaged for my property and what I expected to be a difficult and stressful time, turned out not to be the case. From my first phone call with Megan Woolley, she was friendly and put me at ease, and was straightaway able to help me. I have found the whole process stress free and when Megan wasn't available her colleague Nicola Barker was just as helpful. They both are very efficient and kept in regular contact via email, keeping me up to date with the process and progress. I cannot thank you both enough for your swift work and the time you gave to me and I would certainly recommend you to others.
Harriet was amazing. She put me at ease from our first fact finding conversation, offered me brilliant advice and found a product totally suited to my needs. She took time to explain everything so well. Every query from me was answered so promptly. Shelby has been great at keeping track of the admin and updating me on progress. Can't thank them enough and will be more than happy to use them again when my product is up for review.
I am really happy with the service. I contacted Dan originally and he asked sufficient questions to establish what I required from a mortgage and life insurance. Nicola checked in periodically and they reviewed interest rates when I asked them to. I don't think I would have got a better interest rate if I'd shopped around without them.
Shelby and Kyle were absolutely fantastic to work with. From start to finish, they made the entire mortgage process smooth, clear, and stress-free. They took the time to explain every step, answered all of our questions, and went above and beyond to help us secure our home. Their professionalism, responsiveness, and genuine care for their clients truly set them apart. We couldn’t be more grateful for their support and highly recommend them to anyone looking for exceptional mortgage brokers. Ryan and Aysha.
Shelby and the team provided a clear breakdown of our options and helped adjust the offers as our situation changed. They provided regular updates and helped get everything over the line for our house move. We are very satisfied with the work and will be using them again when our fixed term expires.
I worked with Kyle firstly and then Shelby and I cannot thank or recommend them enough. As a first time buyer I had a lot of questions and nothing was too silly or small for them to answer, I had a lot going on personally within my buying process and both were understanding and did not push. They helped me so much and I cannot thank them enough by helping me keep that little bit of sanity you need to help you through a very tough process. Thank you both!
Amazing service provided. Tom showed us options that other companies had been unable to provide and helped us secure a mortgage for the house we’d fallen in love with. Both Tom and Nicola have been fantastic, always responding quickly to any questions and keeping us updated with progress. I have already recommended to friends and would definitely use again.