| Member since : | 16 Jan 2020 |
| Manually reviewed : | 16 Jun 2023 |
| Last updated : | 17 Jul 2026 |
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I was so pleased with the service and support I received through Mortgage Advice Bureau - Wenham Mortgages. Sheila Chan guided me through the process of re-mortgaging my property and quickly and calmly solved a couple of problems which arose along the way. Helena Dutton was always patient and supportive as I hit a few panicky moments along the way which meant I contacted her more often than I probably should have done. I am very grateful to them both for their professional but friendly approach to their work.
The team (Megan, Nicola, and others) at Wenham Mortgages, Mortgage Advice Bureau, provided an outstanding service from start to finish. They were knowledgeable, professional, and always available to answer my questions. The entire mortgage process was explained clearly, making everything straightforward and stress-free. Their advice was tailored to my circumstances, and they kept me informed every step of the way. I truly appreciated their dedication, excellent communication, and commitment to securing the best outcome for me. I would highly recommend them to anyone looking for reliable and professional mortgage advice.
Kyle and Shelby were both friendly, professional, and easy to work with throughout the mortgage process. Everything went smoothly from start to finish, and they were always available to answer any questions we had. Overall, it was a positive experience and we appreciated their help.
We can't recommend Mortgage Advice Bureau highly enough! Luke and Helena were fantastic throughout the entire process. They were incredibly informative, taking the time to explain every step clearly and making sure we understood everything along the way. Their professionalism and expertise gave us complete confidence from start to finish. They were always easy to deal with, approachable, and quick to answer any questions we had. What could have been a stressful process was made simple and straightforward thanks to their clear communication and guidance. A huge thank you to Luke and Helena for all their hard work and support. We would highly recommend Mortgage Advice Bureau to anyone looking for knowledgeable, professional and friendly service. Thank you.Owen and Mell Davies.
Nicola and Tom made our experience the easiest it could have been, especially as first time buyers! They were very helpful and answered every question we had about the process. Would go to them again in the future and will definitely recommend to friends and family!
Working with Cheryl and Helena has been an absolutely fantastic experience from start to finish. Buying a home can be stressful, but they made the entire mortgage process feel smooth, straightforward, and completely stress free. Cheryl's expertise, professionalism, and attention to detail were outstanding. She took the time to explain every step, answered all of our questions with patience, and found the best mortgage solution for my circumstances. I always felt confident that I was in safe hands. Helena was equally incredible. She kept everything organised, was always quick to respond, and ensured we were updated throughout the process. Her efficiency, friendliness, and willingness to help made a real difference. Together, Cheryl and Helena are an exceptional team who genuinely care about their clients. Their communication, dedication, and commitment to delivering outstanding service exceeded all of our expectations. I couldn't recommend Cheryl and Helena highly enough. If you're looking for mortgage advisors who are knowledgeable, responsive, and truly go above and beyond, look no further. Thank you both for making what could have been a stressful journey such a positive and enjoyable experience!Moreexpand_more
Shelby and Kyle have been extremely helpful in organising my remortgage. I received prompt replies and updates. Shelby regularly stayed in touch and updated me of all developments during my remortgage process. Kyle is very experienced and came up with very helpful solutions to navigate any issues during the whole process. Many thanks to you both .
Recently used this service for finding the right mortgage, home and contents, and life insurance for my partner and I to buy our first home. Joe and Helena provided a brilliant service. They were very attentive and responsive to queries and very informative. They found what was perfect for us for our financial circumstances. Would recommend them to anyone.
I was referred to Mortgage Advice Bureau via work and found them to be extremely swift, knowledgeable, and helpful. Sheila and Helena made things happen as quickly as possible, happily made changes, discussed options, and were never the hold-up in my house buying process. I have recommended their services to others already.
We completed our mortgage with Kathryn who was so helpful throughout and was kept upto date by Shelby throughout the process of completing on our home. As first time buyers we had lots of questions and were put at ease by both Kathryn and Shelby. Couldn't recommend enough!
Joe and Helena helped us with our mortgage and solicitors - the whole process was easy and straightforward. They always replied quickly and kept us informed throughout. In the beginning, we were explained everything in detail, which made us confident going forward. I would really recommend using them, whether you want a speedy hassle-free process or are nervous about going through a mortgage application, I'm sure they will have you covered!
As a first time buyer, I felt very overwhelmed by the daunting process of mortgages. I feel incredibly lucky to have had Sheila walk me through the process step by step from early arrangement of mortgage in principle, all the way to the mortgage application and arranging insurances. Everything was handled efficiently, and Sheila was always on hand to answer questions that I had. Equally, Helena was quick to keep me updated on the progress of the house purchase, and also answer any rogue questions that I had. I had an effortless time buying my first house, and it was largely down to an incredible group of people who worked together as excellent professionals to make the process hassle free. I am looking forward to working with Sheila and Helena again, and would recommend them to everyone.