Member since : | 16 Jan 2020 |
Manually reviewed : | 16 Jun 2023 |
Last updated : | 2 Jul 2025 |
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Great service and guidance, honest advice and extensive knowledge, I felt I was dealing with true professionals from the start to the end of my remortgaging process. All my questions were answered (and I had a few! ), so I took my decisions very informed. Thank you Daniel and Nicola, great team, good support and communication. Will definitely use the services again and will recommend to friends.
Dan and Nicola have provided a great service for us twice now. Once when buying are home, and again when remortgaging at the end of the fixed term. Dan provided valuable insight into the best products available to us in line with our needs and Nicola followed up with care and compassion to ensure we were comfortable with the process each step of the way. We will definitely continue to use them going forward. Highly recommended.
Daniel and Nicola and Shelby were extremely helpful during our remortgage process. The information provided was clear and concise, they helped smooth over and speed up the process as the deadline approached for our old mortgage rate, helping us reach completion in time. We appreciate their commitment and high quality customer service.
Harriet and Shelby have been amazing throughout the sale and purchase of our new home- we had one chain collapse so had to start the process again part way through, but they have supported us throughout. Harriet is very quick to respond to all queries and explains everything in an easy to understand way. Shelby has been great ensuring we are kept upto date each week- so we don’t have to chase solicitors etc. We will definitely be using Harriet again when our re-mortgage is due and would highly recommend her to anyone needing any mortgage advice.
We can’t thank MAB (Dan and Nicola in particular) enough for their help. We did our first home purchase with MAB 2 years ago and they contacted us in January to discuss the end of our fixed deal. Dan was so incredibly on top of things for us when we had a lot going on personally and he genuinely wanted us to get the best deal we could. As a young couple going through our first remortgage we didn’t understand how any of it worked and he was so patient with us and happily explained things a million times until we understood. Nicola was fantastic at keeping us up to date. Thank you both so much, your help was invaluable and we look forward to speaking to you again in 2 years!
Harriet and Shelby helped us get our first mortgage. They took me and my wife through the process step by step, answered queries quickly and offered us the best products for us. The process was smooth and stress free thanks to the professionalism and hard work of both. We will definitely be using them again when renewal comes around.
Where to start? Tom is unbelievably personable, and understanding. I never felt under pressure, or confused throughout the entire product searching, or application stages - he explained everything in detail, even though the case wasn't straight forward and certainly wouldn't have been easy. Once we found the right product/lender, he was unbelievably efficient getting us from Application, to Offer. This was imperative for me. Thank you, Tom. Upon receiving the offer, Nicola, made contact with myself and talked me through the next steps and what would be required in order to get the deal through as fast as possible. Even though we had time constraints Nicola was always calm, but efficient - I cannot thank her enough for going above and beyond for me. I doubt we would've completed so quickly if it wasn't for your tenacity, so once again, thank you. I hope MAB are aware of the value of employee's, such as Tom and Nicola. I have had horrendous experiences with Brokers previously, but I would - and I will - be using this service again.Moreexpand_more
The service I received from Tom and Nicola from the Mortgage Advise Bureau has been fantastic! As a first time buyer, there was a lot of anxiety about borrowing such a large amount of money, however Tom gathered all the information he needed to ensure the best deal for me. Once this was completed, Nicola took over and walked me through the next steps to ensure the purchase went smoothly. Exemplary service from start to finish, I would have no hesitation in recommending them to friends and family. Thank you.
I submitted online request form on 16th June, Got instant callback from Tom, We had a detailed chat next day and he quickly understood my needs - after checking everything and going through it all with me he submitted paperwork. Communication from Tom and Nicola has been extremely quick, thorough and professional. 3 days later and my application has been approved subject to survey! I am very impressed and I don’t give praise unless it’s deserved. Thank you! I am happy to recommend their service and this company.