| Member since : | 16 Jan 2020 |
| Manually reviewed : | 16 Jun 2023 |
| Last updated : | 20 Apr 2026 |
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We have used Mortgage advice Bureau after the company we have used for the last decade let us down hugely, the switch has been seamless and the process of a quite difficult re-mortgage involving a lot of moving parts has been excellent. Helena and Sheila kept us informed every step and Sheila went out of her way to find the best deal for us based on our circumstances. They are professional, efficient and friendly, and we will definitely use them for our next re-mortgage!
I cannot praise the team enough who have worked on my application from the beginning. Harriet, Shelby and Helena have ensured a brilliant experience with excellent communication and updates throughout. I’m extremely grateful to them all for making a usually stressful process seamless in every way. This is my first time using such a service and how I wish I’d done so with previous moves. Highly recommend and very grateful to them all.
Megan and Nicola were amazing throughout, they made this process so easy for us both and explained everything simply. Any questions we had were answered very quickly. I would highly recommend these two and the company! If we ever do remortgage I will definitely be coming back.
I worked with Kamrul and Helena who provided excellent and friendly advice. Kam clearly has great expertise and industry knowledge which was very reassuring. After patiently waiting ~4 months after our offer on a house was accepted, it all fell through. We found a new place in a week and Kam swiftly updated our mortgage offer through a new provider and we were quick enough to have our offer accepted. We just moved into a really happy new home and a big part of that was down to Kam and Helena. Thank you so much.
Nicola and Tom helped us with our re-mortgaging process. They were both really helpful and friendly and answered any queries we had quickly putting our minds at ease. We were supported by Nicola and Tom in our initial mortgage offer on the house and will continue to use their services going forward.
I was assisted by Kyle and Shelby with the mortgage for my first home purchase, and I’ve been very satisfied with the service provided. They were both extremely helpful throughout the process, and communication was always prompt. No matter how small my queries were, they responded quickly and professionally. I couldn’t be more satisfied with the service they offered.
From the very first consultation through to completion, Helena, Sheila, and the team provided an outstanding service. Sheila was brilliant at the start - she took the time to explain everything clearly and gave tailored advice based on my specific situation, which made what can be an overwhelming process feel much more manageable. Throughout the process, Helena and Nicola kept things moving smoothly, maintaining regular communication with both the bank and my solicitor, and always keeping me in the loop. What really stood out was Helena's proactive approach near the end - she spotted that my mortgage offer was approaching its expiry, reached out to me without me even having to ask, and secured a one-month extension. That peace of mind during what is already a stressful time was invaluable. I couldn't recommend this team highly enough. Professional, attentive, and genuinely invested in getting the best outcome for their clients.
Harriet and Shelby made getting a new mortgage deal really straightforward, being helpful and communicative. We had some complications with our lender getting our monthly payments wrong and Harriet got it sorted out for us, we wouldn't know where to start or how to go about fixing that. Highly recommended!
Both Amanda and Nicola were very helpful and guided me through the whole process, any questions were answered straight away and explain everything clearly, from initial contact to completing the process they made it really easy, without them I wouldn't know where to start, went above and beyond to help me with remortgaging, helped with dealing with the solicitors too when I didn't know what was being requested, nicola would clearly explain it and middle man the contact with solicitors too, very very helpful and would highly recommend.
Am currently getting my mortgage done through this company withThom and Nicolca - must say I've landed on my feet - both are very efficient and reliable and willing to help. They get things done and are very pleasant and easy to deal with - no need to chase them. Brilliant! I am telling all my friends to go here for their mortages. Also their follow through is fantastic and that makes me trust them and gives me peace of mind. And their prices are very reasonable. I will only deal with them going forward now.