| Member since : | 16 Jan 2020 |
| Manually reviewed : | 16 Jun 2023 |
| Last updated : | 7 Jan 2026 |
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We had a wonderful experience with Wenham mortgages. As first time buyers the process was made very easy and stress free. A big thank you to Shelby Humphries and Edward Gatheral for making it easy and a quick process for us, we can’t thank you enough. We would recommend anybody to use them. Thank you again.
We are a first time buyer and using MAB made things very easy and seamless for us. Ed was simply amazing in the way he helped us in this journey of owning our first home. Had a fantastic experience dealing with him. He kept us informed of the progress and helped us choose the best option for us, for a fixed rate 3 years mortgage. He was always available to clarify our concerns and give expert advice. Would highly recommend them for anyone looking at going through the same process.
Tom and Nichola was brilliant, they set everything up to make the process of our first morgage less stressful for me and my partner we could not thank them enough. From start to finish they was in contact all the time every step of the way even with our insurances. We wished we used them 5 years ago when we tried the first time to get our morgage instead of with a useless morgage broker mention no names. Thank you again.
Kamrul Hussain and Helena Dutton provided fantastic expertise to navigate our first BTL product. They listened to our needs and always dealt with us in a professional and positive manner. Their patience, understanding and helpful illustrations really secured confidence in the overall process, which can be very daunting. Their support was instantaneous when we had questions or concerns. Both come very highly recommended. Will be reaching out to them again for our next purchase. Have already recommended them to a friend who has used their services - and their service there was second to none. Great team.
A massive thank you to Edward Gatheral and Shelby Humphries from Wenham mortgages for supporting us as first time buyers. They both made the process extremely smooth, stress free and clear from the start. As first time buyers we had a lot of questions which were always answered promptly and with detail. Thank you to both, we couldn’t have done it without you!
Received fantastic support from both Joe and Helena they worked excellent together to get me the best Mortgage deal. They made it easier as a first time buyer, there was alot of information to take in and found it overwhelming. Both were professional, patient and were available to contact easily. They put the effort and time into the process for me. I had initally purchased a house due to problems with the house and work needing done I never took the property. After finding another property Joe and Helena again assisted and were superb until the finish. To anyone looking for reliable and overall support would highly recommend. Joe is an expert and his knowledge in this field is superb. Helena did alot of work behind the scenes and kept me updated always and prompt. Could not of asked for a better team Thanks to Joe and Helena.Moreexpand_more
It was great experience. Thomas Thompson was my initial point of contact and he was very helpful and knowledgeable and always quick to reply if I needed help which wasn't the case with conveyancing solicitor I have chosen. When we found suitable mortgage I was then moved to Nicola Barker who was just as amazing. I had to re-negotiate the purchase price half way through the process, which meant my mortgage had to be changed, and it was done within a day with no problems at all. Unfortunately Nicola was on holiday when I completed my purchase so I had third person assigned to me Shelby Humphries and she was just as great. There are few things that could be improved like staying with the same person throughout the process, but I do understand it can take up to 6 months if you are in the chain and people do have lives to live and holidays to enjoy. Another thing worth mentioning is there were no information at all about what will happen on the day of completion and after that, as a first time buyer I had absolutely no idea how long in advance I had to transfer deposit money into my current account, or how stressful it would be transferring large sum of money to my solicitor can be. It would have improved my experience to have a bit of information on that as well as how long it will take for the first mortgage payment to be taken, as I expected it to be taken on the day of completion.
I mostly knew what I was looking for in a mortgage and the options available. However it was very helpful to run through this with an outside party to confirm everything had been considered, and I had seen all the different options available. Joe and Helena were really helpful in running through what was needed, and took the hassle out of submitting our mortgage application and putting everything in place. A very useful service!