Mortgage Advice Bureau - Wenham Mortgages

Luke and Helena! Awesome :) Really relatable, easy-going, worked hard to get me the best deal. .

Helena and Sheila were really good especially always available to help with the queries and follow up. Something you don’t need to ask and they would do it like updating you in timely manner. Happy with the service.

It was great experience. Thomas Thompson was my initial point of contact and he was very helpful and knowledgeable and always quick to reply if I needed help which wasn't the case with conveyancing solicitor I have chosen. When we found suitable mortgage I was then moved to Nicola Barker who was just as amazing. I had to re-negotiate the purchase price half way through the process, which meant my mortgage had to be changed, and it was done within a day with no problems at all. Unfortunately Nicola was on holiday when I completed my purchase so I had third person assigned to me Shelby Humphries and she was just as great. There are few things that could be improved like staying with the same person throughout the process, but I do understand it can take up to 6 months if you are in the chain and people do have lives to live and holidays to enjoy. Another thing worth mentioning is there were no information at all about what will happen on the day of completion and after that, as a first time buyer I had absolutely no idea how long in advance I had to transfer deposit money into my current account, or how stressful it would be transferring large sum of money to my solicitor can be. It would have improved my experience to have a bit of information on that as well as how long it will take for the first mortgage payment to be taken, as I expected it to be taken on the day of completion.

Thanks to Helena and Sheila for helping us throughout our mortgage process. As first time buyers they took us through till completion. We really appreciate you for your patience and everything. You people are Excellent.

I mostly knew what I was looking for in a mortgage and the options available. However it was very helpful to run through this with an outside party to confirm everything had been considered, and I had seen all the different options available. Joe and Helena were really helpful in running through what was needed, and took the hassle out of submitting our mortgage application and putting everything in place. A very useful service!

Fantastic service, we were assisted by Megan Woolley, Nicola Barker and Helena Dutton. All were very helpful, prompt with replies and made the whole process very easy and smooth for us as first time buyers. Would highly recommend using their service and will definitely use them again in the future. Cannot fault the service, thank you so much.

I had the pleasure of working with Sheila Chan and Helena Dutton to get my mortgage sorted out, and I can honestly say that they made the process so much easier for me. As a first time buyer, there was a lot of new information to take in and I often found it overwhelming, but with their guidance at every step of the journey, we got there as painlessly as possible. Thank you both again for everything!

I had the pleasure of working with Helena and Kamrul as my mortgage advisors, and I couldn’t be more grateful for their support throughout the process. From the very beginning, they were professional, approachable, and incredibly knowledgeable. They took the time to explain every detail clearly, guided me through each step, and always made sure I felt confident in my decisions. What stood out most was their patience and genuine care - they went above and beyond to ensure everything ran smoothly and stress-free. Thanks to their dedication, I was able to secure my mortgage with ease. I truly appreciate all the effort Helena and Kamrul put in, and I would highly recommend them to anyone looking for reliable and supportive mortgage advisors.

I received fantastic service from Sheila and Helena. They are the best mortgage advisors I have encountered so far. Unlike some mortgage advisors who conclude their service after securing a mortgage offer, these advisors continued to assist me until the property completion.

Thank you so much to Helena and Sheila. Very attentive, always available for a call or responding to messages quickly. As a first time buyer, it was daunting but they gave me plenty of information and kept in the loop. Deffo would recommend.

Kam and Helena were extremely helpful and knowledgeable throughout our house moving process. This is the second time we’ve used them, and will continue to for future remortgages and house moves.

After struggling for over a year to get a mortgage I went to the MAB and they managed to help me find a mortgage that was right for me. Joe Alvey and Helena Dutton Went above and beyond to make this possible, I only wish I would have gotten their help sooner. Their hard work and commitment to finding a solution made the whole process easy. They are a credit to the company.

Went through cadents Hapi app and wenham mortgage assistance from harriet was outstanding thank you so much to yourself and the wenham mortgages the connection with cadent.

Luke Tuley and Helena Dutton provided a first class service to us when they arranged our remortgage. Their approach, kindness, hard work and guidance, not to mention all their additional emotional support that went over and above, really helped us start a brand new chapter in our existing home. Luke and Helena made everything feel positive, and ensured we got through a personally stressful time really quickly.

Recently moved homes with our mortgage been sorted by Cheryl who was brilliant from start to finish throughout the whole process and couldn’t do enough for us. Helena was also amazing keeping in regular contact and chasing relevant parties for updates keeping us thoroughly in the loop which was brilliant, highly recommended and can’t speak highly enough of both of them!

We recently arranged our mortgage with Helena and Joe, and I honestly cannot recommend them highly enough. Our situation was quite turbulent, and the process took longer than expected, but throughout it all, they were an absolute ray of light. They went above and beyond for us, making changes multiple times to accommodate our needs. Even when one of them was on leave, we never felt alone – their communication and support were seamless. Their professionalism, patience, and genuine care made a very stressful time so much easier. If you’re looking for people who truly put their clients first, Helena and Joe are exceptional.

We just bought our property, and the team really helped us everything went perfectly and without a hitch, thank you so much :). Kind regards, Susan and Arvils.

We are writing to express our sincere gratitude for the outstanding support we received during our recent first-time property purchase. Our adviser, Joe Alvey, provided fantastic and brilliant guidance throughout the entire four months journey, from our initial application in early September 2025 to completion in mid-December 2025. His expertise was matched by his proactive communication, consistently kept us updated and efficiently liaised with our solicitor to ensure the process moved forward smoothly. His professionalism and reassurance were invaluable. We also wish to commend Helena Dutton for her exceptional support. Her diligence, organisation, and responsiveness were crucial behind the scenes, and her contributions made the entire process seamless. Together, Joe and Helena formed a truly first class team. We felt expertly guided and supported at every stage, and we would not hesitate to recommend Mortgage Advice Bureau highly to anyone seeking mortgage advice. Thank you for a wonderful experience. .

Helena Dutton and Luke tuley were excellent with there service. They made the process as easy as possible and with out them we would not have moved to our dream home.

I was very pleased with the service I got. I was dealing with Kyle Nicholson and Shelby Humphries. They were always quick to repsond and sort any issues that came up through the lengthy house buying process, and helped with comparing mortgage and insurance products in a way that made my life a lot easier. Would certainly recommend them!