Member since : | 7 Jun 2008 |
Manually reviewed : | 1 Mar 2023 |
Last updated : | 25 Jan 2024 |
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Paul was absolutely fantastic and sort out my IT issues. I had major problems with a graphics card and motherboard but Paul really went the extra mile and sorted it all out for me at a really reasonable cost. He is also a great guy and extremely professional. Thank you so much.
Service and security issues corrected by Paul. Paul is very talented and professional at what he does and explains everything in an understandable way even with tech idiots like me, he is a very nice gentleman who is very patient and explains what he has done and why which is very rare these days, Thanks for your help Paul you are a star.
I had some issues with my laptop so decided to have someone take a look at it. I cannot express how happy I am with the service provided. My laptop is now running much better than when it was even brand new after some upgraded parts. The service was very fast and professional. I couldn't have asked for more with the added bonus of not having to leave my living room!
In just about an hour Paul seems to have sorted out what has been bugging my laptop for nearly a year - it was unable to update it's version of Windows 10. I Will recommend him to all my friends and family. No more pulling my hair out!
One message to Paul and arrangements were made within 3 days to come and set up my new Dell PC Tower. He arrived on time with a call beforehand to inform me he was on his way. We discussed my requirements and he made suggestions on the best set up for me. As I am not a computer tech he was able to simplify the work being carried out so I was able to understand the set up. Upon completion he gave me a summary of the work undertaken and the coatings. Paul was very professional in his approach and is knowledge and expertise was evident throughout his visit. I was advised that he would provide a back up service if required and to deal with any problems or questions I might need. I would definitely use him again and recommend to family and friends.
Very knowledgeable, Paul, came to home address when he said and right on time, found problem within first (5) five minutes, kaput, hard drive, replaced, with new, one he had, the set up, took, some, time, but now I am back in the real world, will, use and recommend his service, in the future. Thanks again, for a job well done.
I have used Paul before and was impressed with his work so had no hesitation in calling him again. As previously he came out promptly and quickly diagnosed the problem I really thought that I would have to buy a new laptop but I don't think anything is beyond Paul's capabilities. Paul I'm in awe of your knowledge many thanks.
Paul once again came to our rescue when both our laptop and desktop units were causing difficulties. We don't know much about this technology and it's really good that he speaks plain english and is able to simplify both the description of the problem as well as proposed solutions. He provides costed options and gives pros and cons of what's on offer. He is also able to put himself in the customers' shoes and makes recommendations accordingly. He is very thorough and provides good value.
Been using Paul of Mobile PC Doctor Ltd for a few years now and always delighted with the service Paul provides hence we keep using him. Much easier for Paul to visit us rather than taking our computer to a shop and waiting for days without our computer. Paul always treats us with respect as we are not very knowledgable with IT.