Melvyn Danes Estate Agents

As a first time buyer I was very pleased with the customer service and experience at the Sheldon office. From the first viewing to completing the staff (Anne-Marie and Jo Green) were there through all stages of the process and even when there were delays, their attentive service and willingness to go above my expectation made the experience easier than I anticipated. I wouldn’t usually write a review but I would 100% recommend to friends and family.

AMAZING, BRILLIANT, OUTSTANDING. We couldn’t recommend the branch and it’s staff highly enough. They are superb and this took all the stress out of the sale. This was the first time we have ever sold a house and we were nervous. From the initial valuation, to advertising the house we had complete confidence in the team. They listened and gave impartial advice answering ALL our questions honestly. We didn’t feel pressured at all at anytime during the sale. We had 7 offers on our house in just shy of 2 weeks of the house being on the market and circa 21 viewings in total. The team did ALL the viewings and vetted all the people viewing. They chased the sale through and 7 weeks after accepting the verbal offer we moved home. Sam Livingston was the branch manager, Ann-Marie did most for the viewings and Jo chased the deal through. At every stage of the process we were kept informed. Even if offers weren’t made on the house we received feedback on viewings. Seriously we were thrilled with the service we received, our expectations (which are high) were exceeded. We also felt we received value for money and we would HIGHLY HIGHLY RECOMMEND this professional estate agency.Moreexpand_more

From our initial valuation, through the lengthy wait for our vendor to find somewhere suitable and then right through to completion, Melvyn Danes staff at the Sheldon branch were fantastic. The service was second to none, with updates delivered without the need to chase, regular contact via email and telephone was kept with us throughout the whole process! Jo was especially helpful, empathetic and delivered a fantastic service and is a credit to the Melvyn Danes team. We would wholeheartedly recommend the Sheldon branch of Melvyn Danes to anybody wishing to use an estate agent!

My review and experience is to warn other property developers who are thinking of using Melvyn Danes Estate Agents to sell their properties through them, I am property developer and been in the Business since 2001, I mainly buy properties from auction at least four properties a year, do them up and then sell them through local Estate Agents, I approached Melvyn Danes Estate Agents and signed their contract on 09/08/2017 to sell my property, they valued my property £269,9500. 00, then they reduced to £259,950. 00 on 04/09/2017. They had buyer who made an offer of £241,000. 00 on 25/04/2018, I rejected this offer, then increased the offer to £245,000. 00 on 26/04/2018, I rejected again, as I rejected these two offers Samantha Livingstone of Melvyn Danes Estate Agents sent me email on 27/04/2018 and she wrote 'I now feel that we have done all we can for you and think it may be best for you to try another estate agent who can maybe give your house another try' I'II give you a week's notice to get someone else on board', I replied on 27/04/2018 and wrote I spoken to Dixon Estate Agents in Acocks Green who are happy to market my property. As I was about to move to Dixon Estate Agents, I received increased offer of £247,000. 00 on 30/04/2018 by Melvyn Danes Estate Agents, I accepted this offer, what I was not made aware by Melvyn Danes Estate Agents was that the buyer was getting Islamic Mortgage from Al Riyada Bank based in Qatar, which Samantha Livingstone - Branch Manager of Melvyn Danes Estate Agents had or has no experience or knowledge about this Bank or Islamic Mortgage. I reduced the asking price from £259,950. 00 to £247,000.00, which I accepted the offer on 30/04/2018, thinking that it will only take few months maximum, it was nearly 4 months later and I am still waiting to complete, on 24/08/2018 I gave deadline for completion to take place by no later than 07/09/2018, I was than informed by Samantha Livingstone that this is not possible, I decided on 30/08/2018 to withdraw my property from Melvyn Danes Estate Agents and contacted Dixon Estate Agents the same day, after a week Dixon Estate Agents had someone who made an offer on 07/09/2018, I accepted the offer, my Solicitor informed me that this sale could take around 6 - 8 weeks to complete. My Solicitor contacted me around 01/10/2018 and said that if I wanted him to contact the buyer to see how far she got with her Islamic Mortgage who was through Melvyn Danes Estate Agents, I said he can do, he had reply from her that Islamic Mortgage is nearly approved and she sold her property which is going to complete on 31/10/2018, my Solicitor wrote back and said if can she complete on 31/10/2018 with my property on the date, I agreed and completed sale of my property on 31/10/2018. On 14/11/2018 after the sale of my property completed on 31/10/2018, I received invoice from Melvyn Danes Estate Agents requesting their fee of £2,640.00, even though they withdrew and stopped marketing my on 30/08/2018, in their contract they cover themselves and claimed the fees, just remember that they are Estate Agents and are only interested in their commission and nothing else, if you are thinking of selling your house and want to save on commission, try Purple Brick their commission is fixed at £899.00 including VAT. Melvyn Danes Estate Agents does not know the process of Islamic Mortgages, as they wasted nearly six months on my property sale, they did not check if the buyer had deposit money ready or if she was selling her house and then purchase my property, all good reputable suppose to check all this beforehand, in mine it was not the case, I do hope that my review can help you in some way.Moreexpand_more

Amazing is only one word to explain the service we received from Melvyn Danes in Sheldon. All the staff were amazing and helpful and nothing was ever too much trouble. They helped us through our move from start to finish and the service is friendly and professional. Without doubt if we wanted to sell or buy another house we would think twice about using Melvyn Danes services. A massive thanks to Sam, Anne-Marie and Jo for all there help and hard work. 100% 5 star service.

We recently purchased our first home. All of the staff in the Sheldon office were extremely helpful and friendly. They organised additional viewings and kept us in formed at every stage which kept the stress of buying a house to a minimum.

I have highly recommended Melvyn Danes, as the service I was provided as a purchaser was awesome. Jo took me through the process end to end and constantly chased the lender and solicitors, seamlessly. I was kept informed at every stage, as there were delays due to the vendors circumstances. I finally got completion over a bank holiday weekend and the team were so helpful to ensure I got the keys when it was convenient to me, due to work commitments. I wouldn’t use any other agent now and two family members have already used Danes and we’re also impressed with the personal service the team provided. Thank you especially to Jo. Coco (my chihuahua) and me are so happy now we’re all settled into my forever home. Thank you to you all.

The staff are very helpful, keeping you well informed throughout the process I would highly recommend them.

As the vendor of the property I am pleased to recommend Melvyn Danes. All the staff are friendly and efficient. I was kept fully informed of the feedback from viewings and any questions I had were answered promptly. Sunday viewing is a bonus. I will definitely use Melvyn Danes again in the future if the need arises.

Great service. From the moment we booked a viewing and all the way through completion nothing was a trouble. Great communication -would recommend to anyone no matter buying or selling. Thank you Malvyn Danes Sheldon.

As a buyer I had great service, Jo in particular was fab - had trouble with the mortgage broker/lender taking far longer than they should, and she was chasing them up for me. Needed elements of the house fixed and they arranged it. Communication was great. Everyone on the staff kept me up to date with everything when Jo wasn't available. Staff are friendly and efficient : ).

I would recommend local agents as u can speak to them 1-2-1 I was updating most of the time and if anything I needed to do or needed to ask they were available to talk to better than Purplebricks I would pay bit extra to local agents rather then online agents. Thank u for ur help.

Having going through a very speedy sale of our property. The team at Melvyn danes were brilliant. I was able to email or phone at any given moment. And once the sale had gone through they kept us updated at every point. Having them deal with enquiry’s and viewing was brilliant as it’s difficult fitting this around work. Brilliant service.

The staff helped us through a very difficult and time consuming purchase, unfortunately it fell through for us at the last hurdle but having found another property almost immediately we were delighted to find out that our new purchase was also being managed by Melvyn Danes. Customer service was beyond expectations,. I could pick up the phone or email at any time and always got a swift response, always kept up to speed with progress, nothing was too much trouble. I will always champion this branch to friends and family, in particular Jo, who provided much support to us during a very stressful time which very comforting. We may have lost our dream home but Melvyn Dames and the team at Sheldon branch helped us find an even dreamier one. Thank you from the bottom of our hearts.

We would like to thank everyone at Melvyn Danes, Sheldon office for all they're support and guidance throughout our sale and purchase. They have been very welcoming with any queries we have had And always on hand for advice.

Excellent service and very professional. When we first went to market in March, we originally overlooked Melvyn Danes, which in hindsight was the only part of selling our house we were disappointed with. After teething problems with other agents Louise was extremely helpful in supporting our sale, she added the extra little touches that made our house stand out. Needless to say Louise, Jo, Rob and all the team at Sheldon were fantastic and have excellent knowledge of the local markets. I would recommend 110% for anyone looking for hassle free, honest, reliable and trustworthy estate agents.

The best estate agents I have sold with. It was a very difficult sale that was made much easier by the wonderful staff. Rob and Louise were amazing at negotiations and offered advice and guided me through the initial sale. Jo is a credit to the company, professional at all times and really worked hard and communicated with the whole chain and other professionals involved. I couldn't recommend this company enough. A friendly professional service.

We sold our house through Melvyn Danes Sheldon. Good service. Friendly staff. Kept us informed of everything. No unnecessary delay. I would highly recommend Melvyn danes.

We initially chose Danes to sell our house because they had extended opening times and accompanied viewings. They have exceeded all our expectations. They have a really good local knowledge and sold the house quickly for a very good price. They chased solicitors on both sides to help the transaction progress smoothly. Just as well as I found out more from Danes than my own solicitor. The house was empty, and they even went to inspect the house to keep the insurers happy. I would definitely recommend them.

Melvyn Danes - Jo and Rob in our case - provided and very good service. They kept me informed throughout the process and rapidly processed the necessary paperwork to ensure quick and stress free sale.