Member since : | 9 Mar 2012 |
Manually reviewed : | 20 Jul 2021 |
Last updated : | 18 Jul 2025 |
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Initially phoned just for a quote to replace a laptop keyboard and was clearly given a rough idea of the cost and the process. Dropped laptop off the next day with no issues and quickly received a couple of emails confirming the ticket being raised and new part being ordered along with a link for a clear update page of my ticket. Received an update saying it was ready to collect and it was all done, could see the keyboard was working and the price was pretty much what I was quoted. Very happy with the service and will definitely return if I need any repair work done and would recommend to anyone needing I. T. Assistance. .
Very impressed by the knowledge and expert information provided by Lee and Dave. I had a strange issue with my laptop. I spoke to Dave on the phone and decided to try the shop. I'm very pleased I did! I met Lee, very easy to talk with, very knowledgeable and reassuring. Laptop ready for collection next day, all sorted and reasonable price. The shop has a great choice of IT kit. Highly recommend.
I took my laptop in for a diagnostic review, and the hard drive was worn out. I then got some very helpful advice from Lee in the shop, and I bought a new laptop from them. The Value, Service and Quality was excellent, and I can recommend them most highly.
Great experience all round- Called ahead on Friday for a damaged HDMI port on my Xbox X, dropped it in the same day and got it back the following Monday after work with no issues. Great bunch of blokes, great customer service and very reasonably priced. Would recommend.
Excellent service, I couldn't be happier. They found the problem with my self-assembled pc in no time, checked all of it, and found some plastic films I had totally missed. Highly professional, nice and available to explain the issues. They even contacted me after three days to check if everything was ok. WOW! I definitely recommend them.
Excellent service. I took in my old dell tower unit after the blue screen of death appeared. I couldn't retrieve anything and going on web searches decided to take it to Medway Computers. The hard drive was kaput but they managed to save ALL of my files - I was more than pleased as I hadn't done a back up for about 6 months (lesson learned). I have no hesitation in recommending them.
We’ve been going to Medway Computers for many years after a work colleague’s personal recommendation. We’re glad we did! Whether it’s new items, custom-builds, programs, repairs or refurbs, it has always been too-class, never a problem or comeback. Good, old personal service and sensible money, too.
Amazing team at Medway commuters, great customer service. They fixed the problem with the fan on my iMac in record time and wasn’t expensive either. Really happy! IMac working perfectly, couldn’t be happier and will def use them again in the future!