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Pretty much everything you want from someone providing a service. Quick responses to e-mails. Bring the bike round when you can, (No booking it in next month or waiting). They're open Saturday mornings too. You get to speak to the chap doing your job (Scott, in my both my cases) Who is interested in what your doing, listens to what you say and isn't afraid to ring you with any queries. I supplied my own silencer both times and in the case of the Dnepr they didn't try and sell me another silencer when they saw the battered old thing I presented him with. A quick turnaround time too. I think the XS1100 was a week, the Dnepr a little longer. Like I said, a friendly bunch who are interested in what your doing and helped getting the bikes in and out of the van. I recommend them. (Would have put pic of Dnepr exhaust as well, but it'll only let me have one pic. ).Moreexpand_more
Response : Hi Phil, Thanks again for using our services for your DNEPR Motorcycle, we hope you enjoy your new system on all of your travels and were looking forward to seeing the finished bike and chair when it's done.