Letterlab

About Letterlab

---

Got something important to say but don't know how to say it or are you struggling to put your thoughts into words? We can help you word things the best way to get positive results.

LetterLab is Bournemouth's dedicated letter writing service. We write clear, persuasive letters to councils, schools, the DWP, housing providers and employers when the outcome genuinely matters.

Benefits disputes, complaints, SEND support, workplace issues - we help you say it right and get taken seriously.

Some of our positive results:
- A solicitor caused serious harm to a friend through negligence. The firm refused to engage. I pushed through the correct channels and my friend received 10,000 in compensation.

- A disabled family member was denied an additional refuse bin they clearly needed. I challenged the decision with the right evidence and the right wording. The bin was provided.

- A family I know was fined by a school for taking their child out during term time. They had solid grounds to fight it. The fine was overturned.

- A friend had their PIP stopped unfairly. I helped them through the mandatory reconsideration and appeal process. They received 6,000 in back payments.

- Someone was refused a refund on a faulty air fryer because it fell outside the standard returns window. I cited the correct consumer legislation. The refund was given.

None of this happened by accident or by luck. It happened because most organisations count on people not knowing their rights, or not having the confidence or energy to push back properly.