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Letterbox Distribution

72 Reviews
Top Rated
Member 15+ Years
254110
Unit 65, Lancaster Road Industrial Estate
Lancaster Road, New Barnet
Barnet
EN4 8AS

Tel:
020 8440 ****


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Mon - Fri: 08:30-16:30
Sun: Closed

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Member since : 19 Mar 2010
Manually reviewed : 6 Feb 2019
Last updated : 5 Oct 2023

About Letterbox Distribution


With an office in Barnet, Letterbox Distribution distributes over 3 million items per week for over 3,600 clients throughout Greater London. Formed in 1987 the company has 30 years of experience in the Door Drop sector.

The company has developed its services from a robust infrastructure that has evolved over the last thirty years by listening and reacting to its clients needs and offering tailor made services that not only match those needs but surpass them. With adult distributors tracked, paid hourly and supervised from a fleet of 46 vans Letterbox Distribution provide an in house service that is often copied.

Letterbox Distribution offers in house design, print, door drop and direct mail to its clients. It uses the latest technologies and has expert staff ready to help discuss your requirements. With membership of the Direct Marketing Association and Association of Circulation Executives, as well as a Postcomm Licence to deliver addressed mail via letterbox staff.

Letterbox Distribution has an expanding customer base of over 3,600 clients, located throughout the UK, including Government bodies, Police, Primary Healthcare Trusts, Publishers and Service Industry clients.

The company Managing Director, Simon Greatbatch has been involved in the Leaflet Distribution industry for twenty seven years. Simon Greatbatch is an expert in this industry and is a Council Member of the Door Drop Council of The DMA and was instrumental in bringing digital mapping softwares and tracking technologies to make the industry more transparent.
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72 FreeIndex Reviews - Ranked 3rd out of 56 UK Leaflet Distributors

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Olivia Hanson
Ilford
First time I used Letterbox Distribution services but I can only say how impressed I am with their level of care, efficiency, service and professionalism. Maddie has been a star from start to finish. Will highly recommend this company.
Bespoke Windows
London
More than happy with the service we have received, Lisa is friendly and efficient. Would definitely recommend.
Marta Erdei
Uxbridge
I having a great experience with Letterbox and they been doing exactly as we agreed! They been vey nice and kind and a very reasonable prices. Also the leafleting definetly distributed as im having phone calls all the time from the area they have been doing the leafleting. I had bad experience with other people or companies unfortunetly but Letterbox proved to me that there are companies still existing who are doing a honest job. Thank you so much and I wont stop using Letterbox and I would recommened them to anyone!
Tom Waterhouse
London
We used Letterbox Distribution to hand-deliver invites to residents in the North West of England regarding a local public consultation event. The invites were delivered at the right time and the tracking report, coupled with the high number of attendees, was evidence that Letterbox Distribution had done an excellent job for us. We will use them again in the future.
Nick Calotier
London
Friendly and professional service of a high quality. Lisa was extremely helpful and was always there to answer any questions I had. I would highly recommend Letterbox to anyone who was looking for a company to print and distribute leaflets. Overall, fantastic service with no complaints what so ever.
Gemma
London
As well as being extremely professional, I found you friendly, helpful and willing to accommodate all our last minute demands. I would definitely recommend you to others and use you again ourselves. Many thanks for all your help!
Hayley Mitchell
London
Great service. Staff are also really helpful, I've dealt with both Lisa and Munise. No question goes unanswered and the process was made really simple which is great. Thank you!
Ray Wood
Watford
Using direct mail is new to us but dealing with Letterbox made the process easy and we have been very satisfied with the results. We are now looking to see how we can extend the use of this medium in other areas.
Dean Crossley
London
AVOID! DO NOT USE THIS COMPANY TO DISTRIBUTE LEAFLETS. We are an estate agent that used them to distribute 20,000 leaflets in our local area and paid £1400. When they said they could deliver all these leaflets in a day when everyone else said a week we were a bit skeptical as that is a lot of man power but they had a good sales pitch. As agents we manage a large number of properties in the area and have keys to a large number of units. We have not checked 15 different properties on the route that they say they have done and checked 8 buildings on our road. There are no leaflets anywhere. They have obviously dumped our leaflets and we have lost in total £2300 on this whole project. When I contacted them they said will check and then drop them where we said its not delivered which left me wondering why they still have any leaflets when the job was supposed to be complete. I am 100% certain they did not deliver as we are Estate Agents and its our area very easy to check. We cannot be easily conned like other customers. AVOID AT ALL COSTS! In response to their reply: They are aware it's the first time we have used them as i had lots of questions and used them based on Freeindex reviews. They told me staff would back check and drop leaflets on the road to which they said was flyered but we have a master key to most of the buildings, this still has not been done and we have had no response since. They have said they saw leaflets in doors when on Upper Street, Upper Street only has commercial units so that would be very worring. These false statements go further to show they are scammers. I have been advised from our solicitors to get statements from various addresses which they have put on tracking sheet as delivered but who have confirmed to me they are not. We will have a list of at least 10 statements which we will be taking to court, trading standards and the DMA, they will not be getting away with it. Its always best to warn others.Moreexpand_more
Response : Dean, I am sorry to hear you are not satisfied with the service or the way in which we are currently handling your complaint. I am surprised at the way in which you have written this complaint, seeing as this is the second time you have used our Company and are aware that we have had staff back checking your complaints over the last week and making good any addresses that cannot recollect having had one of your leaflets. We are one of the largest door drop companies in London and currently deliver over 250,000 items per day with an adult field force of 300 distributors, so delivering 20,000 leaflets in one day is well within our capabilities. I was in a meeting at Faron Sutaria Estate Agents on Upper Street Islington on the day of your distribution, so not only saw your leaflets being delivered in the area, but saw some in letterboxes on Upper Street as I walked to my appointment so I have witnessed firsthand that your delivery took place. We pay our distributors hourly above minimum wage, they are tracked ( as you are aware as we have sent through the tracking report) and they are Supervised. They only carry enough leaflets to deliver a few roads at a time before being re stocked and are monitored throughout the process so your comment about being ‘obviously dumped’ is slanderous. As members of the Direct Marketing Association, www.DMA.Org.Uk we work to a strict code of compliance which is one of the reasons 780 Estate Agents use our services. As with all distributions we are delivering unaddressed mail so there is inevitably leaflets left at the end of a distribution mainly due to ‘No Junk Mail’ stickers which is why we have leaflets left to return and make good any complaints.Moreexpand_more
Steve Watling
London
I've used Letterbox Distribution to promote a number of recruitment open days for my clients. The service has always been excellent, and my clients have reported that their events have been a huge success, enabling them to fill a large number of hard-to-recruit posts.
Andrew Ward Estate...
Hatfield
Excellent service and very helpful given the tight deadline we provided them with. I would highly recommend them and will definitely be using them again. Knowledgeable, professional, polite, efficient, effective, easy to deal with…. The list goes on. Great job.
Home Xperts Limite...
Worcester
Excellent to deal with. Always happy to take the time to explain what can and can't be done thoroughly, so you know exactly where you are at. Very pleasant staff and would certainly use again.
Gary Trading Place...
London
The team are always helpful and very organised. Lisa and Katherine are a delight to work with and have never let me down once. Knowing the leaflets actually get delivered is the most important aspect of any marketing campaign and with letterbox you get this every time. You can even track progress to give you total peace of mind. No need to look any further, tried and tested.
Martin Bamford
Cranleigh
Excellent service and value for money. An extremely effective way of getting our message to a large number of people. Highly recommended.
Terry Wilkinson
Barnet
Great company to do business with. Right from first contact to delivery excellent service. What I liked was the communication. Top class.
Tyran Adam
London
I was recommended to use Letterbox Distribution for my recent door to door marketing campaign, to promote our local Foot Golf sites. From the moment I made contact, they were helpful, friendly, cost effective and more importantly, took a real interest in my business and what I was trying to achieve. Unlike some companies I have used previously, I was thrilled with the response I received from the marketing and will definitely be using them again for my next campaign. Tyran Adam. Complete Golf UK.
India Cummins
London
We currently use Letterbox for the regular distribution of our flyers due to the excellent service we receive and the cost effectiveness of their mail outs. The friendly, personal assistance we receive enables us to save money by joining combined mail outs and we have been pleased with the quality clients that we have been matched up with. We also use Letterbox solus mail outs which we find to be very reasonable priced and reliable. We would happily recommend Letterbox to anyone.
Neil Giller @ Cent...
A great company to deal with, with a nice ethos, smile and banter along the way you know your door to door drop will go out on time, within an agreed budget and through the letterboxes. This for me is what you need and want from a company like Letterbox - thanks:-).
George Wilkinson
London
Very easy to deal with, prompt service and competitive rates.
Goran.covic
New Southgate
I have used letterbox distribution on many occasions to the Fulham area. They are very reliable and have a trusted service provided. I would highly recommend their services and will be using them again in the future. Goran Myscooterandme.
Disclaimer : FreeIndex makes every effort to ensure the business information provided by Letterbox Distribution is accurate. FreeIndex is not liable for any products or services provided by the business.
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