KSL Training

KSL were professional and efficient to work with. My initial enquiry was followed up promptly by a phone call and it was clear that the individual was knowledgeable about the courses that they offer and able to provide advice about which would be most suitable for us. I also had the opportunity to meet with the trainer before the day, which was most welcome. KSL kept in touch very well and provided lots of useful information about the day itself and what learners would need to do. All in all, it was very well organised and communication was excellent.

KSL Training provide an excellent service and are beyond helpful. We found the trainers to be very engaging and knowledgeable. Our employee feedback has been very positive. We will continue to use KSL and would highly recommend to others.

We were looking for Recruitment training and came across KSL, from the minute we made contact the service was brilliant. I cannot fault anything. The training was brilliant and really engaged our staff and they genuinely enjoyed the training. I would not hesitate to contact KSL again for any training requirements.

Our Company has worked with KSL on a number of occasions and we have always been impressed by their clear and friendly communication style, prompt response times and the excellent standard of training provided. We recommend their services without hesitation.

We have had a full 12 months delivery of leadership and employee development training. Kim and her team are fantastic. Take the time to get to know your business so they can make any suggested adjustments to core training programmes. The switch to online delivery has worked seamlessly, the trainers are very adept at managing the technology for as much interaction as possible in your groups. Highly recommend Kim and her team.

We have been very happy with training delivered by Iain on several occasions for 121 mentoring, Customer service support and Team Leader support. The back office support from KSL is second to none, and everyone who I've spoken with, from finance, admin right through to trainers has been polite, friendly and professional. I highly recommend KSL as a training solution.

KSL has been supporting International Crisis Group with SOVA tests, management training and coaching of colleagues. Crisis Group has been very pleased with the quality of KSL's work, their flexibility, communication and feedback. KSL's team members have been personally engaged with our work and our colleagues and a delight to work with.

We have worked with KSL for a number of years now and couldn't be happier, they are always helpful and accommodating to our needs. We use them for a wide variety of trainings, from soft skills and leadership development to coaching. They always deliver and the feedback from our employees is always great. We have seen the positive impact working with KSL has had with our business. We cannot recommended them enough.

KSL have provided us with a number of training courses, from Building Resilience to Managing Stakeholders. The team are adaptable and willing to tailor courses to suit our organisation and requirements. Kim has a well-organised and friendly team, with engaging and inspiring trainers.

I have worked with KSL for a number of years now as part of our recruitment process for roles requiring psychometric assessments. I have always found the team to be extremely responsive and the turnaround of tests results are very quick. They are also very knowledgeable on the type of different tests they offer and can suggest for the role that we are recruiting for.

We used KSL recently to deliver Performance Management Appraisal Skills which was designed for our organisation and from day one they were a joy to work with. From developmental conversations with Kim to delivery by Lee it all worked well and Lee's delivery was spot on. KSL administration is very efficient with course forms and the work book being delivered on time. Highly recommend them as an organisation.

We found KSL Training via a web reviews search and are so happy that we did! Jo delivered a half day Complaints Handling Training workshop to us this month and the feedback was excellent - we will definitely be using KSL Training again for our training needs.

We have a small team and needed to find a company to help us develop our team. We asked for support from KSL. They presented a very good training session and offered our team a new set of skills to improve our customer service on the telephone. We will ask them to support us going forward as we grow our business. Jo was our trainer, she took time to understand our business an adjust the training delivered. We would be happy to recommend them as a great training partner.

KSL provided us with a 2 day customer service training course and some follow-up consultancy to support a brand new project set up. Their approach to helping us find the perfect solution was excellent. Kim carefully considered our needs and really helped make the training "our own" and their Facilitator, Lee, did an exceptional job of the delivery.

This was a great First Managers Training course for myself and 6 of my colleagues. We had a great day with Corrina. We as a team believe we will take a lot from this course and Incorporate it to our working environment. Thank you.

This will be our third session of minute taking training arranged with KSL Training and we have received very positive feedback from our staff after each session held on both the content and the trainer. I have found KSL Training to be very professional and friendly as well as upfront and honest to support us to find the right training solution. I would not hesitate to use them again.

KSL conducted training for First Line Management at two sites of the IS-Group Feedback from many of the delegates was extremely positive, especially regarding the case study, which put many aspects of the course into real terms.

Jacqueline and the team provided a bespoke training solution for our team. All that attended found the refresher on customer service beneficial and we are seeing changes in the way people are approaching challenging situations already. From start to finish everything felt personal and Jacqueline was keen to fully understand our needs. Would recommend this company.

Fantastic service. We often need a very quick turnaround on the services we use and KSL always deliver in a timely manner, even at the weekend!

We have been working closely with KSL Training for a number of years and have only ever experienced an exceptional service. What sets KSL Training apart from others, is their ability to offer a top notch service - often within very tight deadlines.