Very poor service! Booked for my daughters birthday. Consistently bombarded with messages in the run up and if I didn’t answer instantly Ben would re-send. I text him on the morning of the event to confirm everything only to be told he had Covid and had told me two days earlier he couldn’t attend. When I pushed back and said I’d not received any such message he then changed his story saying he’d messaged the gig he had booked Saturday. Being let down on the day of an event is just unacceptable! Ill or not as a business you should be more organised and forthcoming. I would highly recommend Big Roadshow Bridgend through who stepped in last minute and saved the day. He was also a bargain compared to these guys.
Response : Thank for your response. We text questions for the booking form which you didn't complete so I had to keep texting to get the answers which were days apart. We ended up cancelling 2 gigs as we're both in bed with covid and self isolating which is still the NHS advice. We have both lost our voices. It was a genuine mistake texting the other gig but we cancelled that too as we were to ill and still are. I'm glad you found another dj as we don't like letting anyone down so thank you to the other Dj.
Our prices are very reasonable. A 2 hour party with a professional setup starts from only 130.00 and were fully insured and P.A.T. Tested too. I'm sorry you had a bad experience with us but it was beyond our control and our mistake we text the wrong gig but we didn't do either in the end.Kind regards, Ben and Dawn. .Moreexpand_more