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Jefferies Car Centre

11 Reviews
Recommended
Member 16+ Years
204220
180-182 Headquarters Raod
West Wilts Trading Estate
Westbury
Wiltshire
BA13 4JR

Tel:
01373 85****
Mobile:
07980 81****


schedule Closedkeyboard_arrow_down
Mon - Fri: 10:00-17:00
Sat: 10:00-16:00
Sun: Closed

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Member since : 9 Sep 2009
Manually reviewed : 25 Sep 2024
Last updated : 25 Sep 2024

About Jefferies Car Centre

Key Services :


Jefferies Car Centre LTD is a long established business offering used cars to customers throughout the UK. The company, which is located on the corner of Headquarters Road, began trading from home in Trowbridge in 2001 and the owner, Richard Jefferies has over 20 years experience in the Motor trade profession.

The husband and wife run business offers a range of used cars to individuals, which are intended to suit any budget without inflated prices. With a friendly personal service, the business has an experienced owner helping customers to get the right car for themselves. To view and test drive a car please call to arrange an appointment, Open Monday-Friday 9am-5pm, Saturday 10am-4pm.

The business is owned by Richard Jefferies who has worked within the used cars sector for many years. Having previously managed a team at Reed of Trowbridge (Ford dealership), Richard Jefferies is the person to talk to when buying a car.

11 FreeIndex Reviews - Ranked 4th out of 56 UK Used Car Dealers

Rating Distribution

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Kevin Coxon
Royal Wootton Bassett
REVIEW MADE AVAILABLE TO BUSINESS OWNER BEFORE POSTING. Purchased a 10 year VW Polo with 63000 miles for £5350 in October 2021. This came with 12 months MOT and I thought it would give me trouble free motoring for the next 12 months. Unfortunately, a promised oil change was not undertaken, necessitating a 140 mile round trip. Subsequently, I realised that the ride was not correct but despite returning the car, a fault could not be found. I began to lose confidence in Jefferies and when further issues arose during the 3 month warranty period, I did not return to seek rectification. The air con needed re-gassing (cost £50. 25) and still outstanding are faults with slow punctures and the handbrake. After 7 months use and only a further 2500 miles, a suspension coil spring has broken requiring a fix costing £235. Regrettably therefore, I have to record that I did not receive a quality product from or service from Jefferies Car Centre.Moreexpand_more
Simon Kilbane
Trowbridge
I would not buy a car there after my nightmare car he sold me. I was not told of any faults and had to pay nearly £1000. 00 to get them fixed as he said it was wear and tear after only 15 weeks. The warranty was useless as none of the repairs were covered and the nearest garage for the repairs is bath, unless you want to pay the excess as you are only covered up to £35. Per hour. He new about the display panel fault but said it was well known senic fault, but that cost me £150. 00 and the electric window fault which will be another £125. 00. Stated air con which never worked. £250. 00 for rear brakes. £110. For track rods. Rear exhaust £105. And an oil leak. None were covered in the warranty.
Response : I’m sorry to hear you had some problems with the car that you bought, If you had contacted me i would have got the repairs done at trade cost & processed the claim through the warranty company myself, unfortunately I cannot help if i am not informed, We pride ourselves with customer service and will always strive to resolve any problems that may arise when buying a used carMrs Jefferies.
Caroline Sallis
Westbury
Richard was very helpful when I was looking for a car for my mother. He kept my details and called me back when he thought he had found a car which was suitable. Richard went out of his way to drive it to my mothers house for her to have a test drive as she had no transport. My mother was thrilled with the car, she did get it independently inspected and it was a good a good car at a good price. Thank you.
Adrian Jenkins
Southampton
Excellent purchase, would buy from again in the future. Had a couple of faults on vehicle, but Richard went right out of his way to sort them out for me . A very big thank you and its very rare to find a honest car trader these days !
Claire Murphy
Chard
I bought a car from these people which has left me out of pocket and without a car, i took the car back four times as it kept breaking down in the end i asked for my money back but they would not refund me for the £225 i paid for the tax and he was NOT going to give me the tax disc either until i pushed for it as he said i could not claim it back please be careful not to be fooled like ourselves.
Response : Unfortunatly there were a couple of problems with this car after Claire bought it, but I will always go out of my way to rectifiy them as you will see by my many other reviews, As Claire says,I gave her a full refund and the reason she wouldn't be able to get a refund on the tax I bought was because the car was not then registered in her name, and you must be the registered keeper to get road fund refunded. Im not quite sure where we "fooled" her. Mrs Jefferies.
Rachael Rice
Leeds
Not being very experienced in buying cars, I was very nervous when purchasing my current car. But I didn't need to be at all! Richard was very helpful and trustworthy. I have been extremely pleased with my car and will definitely be going back to Richard when it's time for a change.
Paul Vowell
Trowbridge
Excellent purchase, would buy from again in the future.
Richard Miller
Burnham-on-Sea
Very happy with the vehicle supplied, could not have asked for better service.
Stephen Palfrey
Frome
I purchased a Golf Gti Turbo from Richard back in December 2007 and the service and the car itself have been truly great. I still have the car and when the time comes for moving it on I shall definately speak to Richard again.
Marcus Squires
Frome
I have purchased a few cars through Richard and he has never failed to be helpful, honest and trustworthy throughout all of our transactions. I would, and do strongly recommend friends of mine to use Richards services to purchase a vehicle.

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Ltd Company No: 05716323
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