Member since : | 12 Feb 2009 |
Manually reviewed : | 3 Aug 2012 |
Last updated : | 27 Dec 2023 |
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It's pretty rare in this day and age to find someone who provides any form of service or help with something beyond mere technical competence (which is usually taken for granted, but certainly is present here) -- but with a human face and with genuine care. Yes, Damian and his team at Jaytag have that. Serendipitous thought it was, it was a great discovery -- I couldn't be more pleased.
Damion's and his team's experience and professionalism have enabled us as a business to expand while crucially auditing current systems and keeping up to date with current IT requirements. This has had the result of driving profits and enabling increased productivity through both Software, Hardware and Systems support packages. Their attention to detail and customer focus has meant we truly see them as part of our team here. Herbie Taylor Operations Director LS Children's Serices Ltd.
Thanks Damian - really saved the day when system crashed. On site within 1 hour 30 mins with parts required. Back up and running by midday - relaxed, professional approach inspires cofidence - after trying several so-called I. T. Support companies it's nice to work with a firm that does exactly what it says it will do. James Kent MD Flexy Office (UK) Ltd.
I was very happy with Jaytag. I had a problem on my computer that another company previously failed to fix and jaytag were able to find a solution very quickly. Very professional and very reasonably priced. I will definitley be back in touch the next time I have IT issues. Particularly loved how you could just remote access into my computer and sort everything out there and then on the phone. Thank you!
Not only is the help invaluable, but Damian came out within hours of me contacting Jaytag and sorted out my virus issues. While here he also sorted a few other problems which was great. I like the way Damian explains the problems or solutions to me, in a way that I can understand!
We required a memory upgrade for a notebook and keyboard repair. Damian advised on the correct prodcut to purchase and installed it at our request. He always responds quickly and has always managed to sort out our issues, however small, efficiently and effectively.
Having computer problems for any business can prove to be a nightmare. Jaytag's quick response, straight talking and problem-solution approach meant that 3 PCs and hardware we fixed, virus free and returned to working condition promptly. I'd recommend Jaytag to any company large or small.
Damian renewed my antivirus software, made startup and new tab opening on the internet a lot quicker, and resolved some queries we had on a new laptop. Best of all, he answered all our questions and gave us tips in a friendly way, without patronising or looking puzzled (when you don't know the jargon, even phrasing the question can be difficult! ) Our computers have been behaving a lot better since - it's made a big difference.
As a new customer to Jay Tag Computer Ltd I was mildly surprised at the level of knowledge and skill enabling a diagnosis of a simple problem (which was not identified before by others! ) and therefore a solution to that problem and indeed the reasonable prices. To enable all of the parts of a business jigsaw puzzle to fit together effectively reliable services and products are imperative. Jay Tag proved that to me in my first dealings with them. Thank you.
Have had the experience of Jaytag at work. They were punctual, professional and were able to resolve my e-mail problems. I also had to call on their services again at home to resolve a virus problem on my computer. Top marks again. Have already recommended Jaytag to others.