Member since : | 8 Aug 2010 |
Manually reviewed : | 14 Mar 2011 |
Last updated : | 21 Oct 2024 |
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A big thank you to Jerome, and his team for a prompt start and very efficient, tidy installation of our new boiler and radiator. All looks very smart and has run smoothly from the outset. Would certainly recommend Jerome to anyone looking for a heating engineer that does quality work and gives value for money.
I mainly use this firm to service my boiler, usually once a year but occasionally more if it's making odd noises etc. The first time he visited, Jerome covered his shoes before coming in the house without asking if he should, which set a great standard and was a first for me. Jerome is respectful and professional but also personable and we quickly built a good rapport and he earned my trust. The work Jerome has done for me is efficient, good value for money and in the years I've been a customer I've never had to call him back to a job with a problem. He's reliable: always been on time, well presented and sufficiently prepared - as in he has never had to run out in the middle of a job to go and buy something or take phone calls etc. It was Jerome who I trusted to asses the plumbing and heating of my house before I bought it. Most recently, my 5 year old Worcester boiler started to make a loud rattling noise, it was due for a major service in 2 months time. Jerome drove out and tested it, then brought the service forward and was back 2 days later with everything he needed and now its all better. In summary: I really can't fault J Williams Heating and I've found Jerome to be a great example of what I'd expect from anyone I have to invite in to fix a problem with my home, I highly recommend!Moreexpand_more
Jerome replaced our old understairs boiler with a new Vaillant, resiting it to the loft in a particularly hot July week. The job was fairly priced and from quote through to completion Jerome was extremely professional, knowledgeable and friendly with a keen eye for detail. His work was to a very high standard and he took great care to minimise disruption, keeping the house clean and tidy during the work. We would have no hesitation in recommending Jerome and will be using him to carry out the annual boiler service when it comes due.
Gas safety check and boiler service. Mr Williams is very efficient in replying to requests and arranging suitable appointment times. He sent me a reminder that the check was due and sent email with invoice attached which makes it easier to keep records for myself and saves on postage.
The installation of a central heating system, boiler and bath at our property was carried out with the utmost professionalism and care. Jerome Williams' company delivered an excellent service from start to finish, always with outstanding attention to detail and we would not hesitate to recommend them. There is no doubt that having this kind of work is a major upheaval to your home, but every day with out fail Jerome and his team tidied, vacuumed and left our house in a very fit state to enjoy our evenings. Each morning they were punctual and arrived on time with everything that was required, all the people who worked on this project were friendly, polite and respectful. Above all there was a clear commitment from Jerome to completing the job both on time and on budget which he did exactly and to a very high standard - we're delighted with the work and wholeheartedly recommend Jerome Williams Plumbing and Heating!
From the initial quote to after completion Jerome and his team were above and beyond our expectations. We had a full boiler replacement and Jerome took the time to explain our best options and the process of installation. They were punctual, professional and friendly and even paid our two year old attention whilst working. We cannot recommend this company enough and wouldn't dream of using another plumber in Brighton.
I had an issue with a radiator that had persistently come off the wall due to not being fitted correctly originally. The plumber that came round was incredibly swift in his assessment and managed to get the job done within an hour. This was great news for me as I was concerned the damage could've been worse. Couldn't recommend these guys enough. If you want a fast and honest service then give J Williams a call.
J and team are very reliable, provide an excellent service and resolve issues very quickly. Very polite team and really easy to work with, their motto is customer first. It is refreshing to find a reliable plumber in Brighton and Hove, so would definitely recommend. I have used them three times and will continue to do so.
I was recommended J Williams Plumbing through a friend when I was renovating my flat. The radiators and toilet needed to be isolated and replaced. Jerome was extremely helpful and worked around the other workmen in the flat to ensure minimal disruption, and returned several times to sort out other plumbing problems. I highly recommended and will be using this service again.