ITM Computer Services

Excellent service. Quick. Picked up my mac. Fixed as agreed and returned same day. Highly recommended local business.

Excellent and speedy service from a very professional outfit. Collected laptop ( HP laptop 4 years old ) and gave a realistic quote for work required to bring up to speed. Completed in 24hours as per estimate and returned in person. Highly recommended from a satisfied customer who has a background in IT support and development but many years ago !

Ian Matthews came to view my computer, which, due to electricity being cut off whilst an update was taking place, was not working. He informed me that I would need a new hard drive but, hopefully, would not have lost all my personal information. He was wonderful, tried to rectify problems in my home, was unsuccessful there, due to the problems incurred with the power being cut. He then took away the computer. He brought it back a couple of days later, working beautifully, with a new hard drive. He explained everything he had done very clearly also. I hadn't realised how slow it had become until he repaired it. I highly recommend Ian, he knows what he is doing and does it so well. Thank you, Ian.

Great service from ITM. Quick diagnosis of problem and very good price. My laptop was returned, fixed, serviced and cleaned in under 24 hours. Thanks!

Repair to Apple Mac. First contact on a Saturday, Home visit Monday to diagnose the problem. Computer taken away for repair the same day and returned Tuesday PM in full working order. Would highly recommend ITM to anyone.

We had two laptops repaired, one required a new hard drive the other a service. Both were done really quickly and now work as good as new, the cost was so much cheaper than PC World. Basically the service was superb and great value for money. Would recommend without hesitation.

My computer was very slow on loading and frequently froze when on the internet. ITM fixed all problems which were far more than originally thought. They upgrade my memory and installed all latest upgrades. I will certainly recommend ITM to anyone.

My iMAC had been partitioned to run windows & MAC for about two years and was running fine, then it all stopped and would not boot into MAC. ITM sorted the problem, re-installed MAC OS and now all running great. Excellent service, very friendly and good value for money. Will certainly use again should the need arise.

I required someone to install a new computer for my (elderly- although she would be cross if she saw that word! ) Mother. This needed to be done quickly and with patience as my Ma's network connection was so slow you could make a cup of tea, drink it, and wash up between searches! Most companies in the area did not specify home computer installation- apart from ITM who offer a huge range of computer support. ITM were friendly and courteous from the start. They contacted my Mother when I asked them to, and carried out the installation the following day. ITM not only installed the new computer, downloaded virus software, transferred files, installed the printer etc- they made the network connection infinitely quicker! They also took time to make sure my Ma knew how to use the new operating system- all for one set price which was very reasonable. I am delighted, My Ma is delighted as she can now do her Christmas shopping/ contact friends and family over Christmas without overdosing on tea! Thank you. Highly recommended.

I was having several small problems but the most important to me was the fact that my printer was not always working and the support facilities for it kept refusing to acknowledge its existence. This was resolved inside of a day. In addition I received good advice on changing to Windows 7 from XP.

Have used various times. Problems with laptop software sorted. Replacement parts for hardware sourced and installed. Sources and quoted for new printer and scanner, which were bought and installed. Always very helpful and competitive price-wise.

My computer was making a bad noise and would not come on, ITM Computer Services came very quickly and diagnosed the problem strait away. A new graphics card was needed which they fitted there and then, my computer was running again in no time. Excellent service and I would use again without question.

My laptop had a virus and other issues with files,these have been removed,my laptop is now fully working and i'm very happy with the service i received.

I needed a new desktop computer for home use. As usual I cast around for a few sources to compare products and as I like to deal locally whenever possible. I found ITM Computer Services just around the corner from my home address. I telephoned and outlined my requirements and was pleased to find an immediate rapport with the chap on the other end of the telephone -quite rare these days with the the proliferation of overseas call centres! Suffice to say that I received a prompt email quote for a new-build system to my requirements. However my researches had uncovered a suitable all-in-one desktop available at a local retail outlet that fitted my needs almost perfectly at a very good price. I put this to Ian at CTM and he agreed it would be a good buy. However, in light of the rapport that I now felt with Ian I asked him to commission the system for me. This he did very efficiently (it would have taken me days) and even sorted out a problem with my relatively new WiFi thrown in. Money very well spent is my view and I would say phone Ian and discuss your needs. Hopefully you will be as satisfied as I have been.Moreexpand_more

ITM delivered and set up a new laptop for me, i have very limited computer experience but everything was explained in detailed but clear and plain english. Skye and e-mail are now in full use and we are speaking to our daughter in Dubai on a regular basis. The one to one service was excellent, much better than going through a large company/call centres etc.

Recently had my laptop repaired by ITM - very efficient and would recommend Ian to anyone.

Fast, reliable service, very good value. Got home PC's organised for us and the kids all on WIFI and e-mail. Something i struggled in doing was completed in a matter of a couple of hours. Brilliant. Upgrades and IT support continue to keep us up to date.