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IT Solutions Site Ltd

147 Reviews
Top Rated
Member 15+ Years
155823
56 Harold Street
Cardiff
South Glamorgan
CF24 1PA

Tel:
029 2125 ****
Mobile:
07534 22****


schedule Open 24hkeyboard_arrow_down
Mon - Sun: Open 24h

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Member since : 10 Mar 2009
Manually reviewed : 25 Feb 2023
Last updated : 27 May 2023

About IT Solutions Site Ltd

Memberships :


IT Solutions offer proactive IT Support in Cardiff services range from no fix no fee computer and laptop repair, remote computer support, and a 24/7 technical support subscription service to clients worldwide.
The company was established in 2009 and has many years' experience in computer support services. IT and help desk support to businesses and are always happy to help with any technical problem. Virus and spyware removal no problem so call the support team today.

Enabling clients to get back on the road as soon as possible, the Cardiff company supplies consumer's and businesses with a professional IT and technical support service. With 24/7 support and polite staff, the service is intended to be cost effective.

The business can supply a range of services that increase efficiency and are just right for the home or the office. Microsoft certified tech, the product range includes technical support and computer repair. The products are available on the website.

147 FreeIndex Reviews - Ranked 1st out of 25 UK Technical Support Companies

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Alun Parry
Cardiff
This guy has got cancer! I can confirm this, as he came out to my house 3 month ago, and he was yellow, one of the signs ofvp kidney cancer! He appears to have vanished, as my monthly pc check is not happening, and he is not answering any of my emails, phone calls.
Jatin Modi
Camden
I have been looking for Nick Jones it- solutions -site. Co. UK who I paid £650 to for a laptop who has vanished, would anyone know what happened? I know he has cancer, is he ok, i know he is a genuine guy but i am not sure what happened with the laptop or him.
John Eagle
London
Excellent. Used for the first time today and very impressed.
Janet Weller
Tewkesbury
At last I have found someone to look after my pc and keep it working properly. Really pleased with what has been done, Nick has sorted all problems out, and they will contact me in a month to check it. Super service at a very reasonable cost. Good advice on external hard drives, I feel very condiment that my pc is in good hands for the future.
Graham Glyn
Hassocks
Very professional, very patient. Quickly sorted out my problems.
Maria Flynn
Nantwich
First class service. I don't often need tech help as I can figure most things out myself. However, I was stumped with an issue on my laptop. IT Solutions fixed it within 1/2 hour and by signing up to their annual subscription they'll also do a monthly health check on my PC (which I KNOW is essential and time consuming). At this price I can't afford NOT to use them - it's a no brainer and I'm so pleased I found them.
Ellis Chittenden
Peterborough
Outlook was not working - E-mail issue was fixed in a few minutes. Very good service. Previous day I had malware check which fixed the issues I had reported. They know what they are doing and are highly competent. Would rate them very highly.
Lucy Stone
Edgware
Excellent service and very efficient. Problem solved quickly.
Matt Hardaker
Bolton
Great service - sorted within 1 hour!
Response : Cheers Matt we are always happy to help don't forget to sign up for our 1 year service at £69. 00.
Chris Tranter
Uttoxeter
Great service, I wish I had looked them up sooner instead I wasted a day trying fix it myself and then with 30 mins of finding their website it was all sorted. Thanks again.
Victor Mensah
London
I called and received an instant message with a response after falling to get through. I have fixed my PC issues after being given clear instructions by Nick. Massive help Nick explained all possible problems within a few minutes. I will definitely be calling back if I have anymore issues with my PC. Thanks again.
Alan Cooper
Liphook
Very helpful in sorting out my problems and advising further action which suceeded. Thank your very much ,I 'll know where to contact nexttime Alan Cooper.
Cat Bridges
Whitchurch
I contacted IT Solutions Site Ltd in a panic yesterday when my computer crashed and in turn I lost all of my emails and files! I am so glad I did - they were able to find all my files, set up my email and it's many inboxes again and I had the pleasure of dealing with Nick, who was beyond fantastic. Thank you again so very much!
Arthur Barker
Penmaenmawr
I got in touch about a problem I had with my laptop and straight after payment made Nick got straight to work and all fixed in under an hour. Fantastic service, if I had taken it to a repair shop I would have been without the laptop for two or three days.
Josh Harrison
High Wycombe
We are a SME based in the South East and I am often overrun with tasks. I have a high level of computer knowledge, and was stumped by several problems. I did not have the time or knowledge to fix these problems which had so far cost me dozens of hours in lost time. I wanted to just pay a company to take care of this stuff and any future problems for me, without question, day or night. Nick quite literally fulfilled this criterion, he was working on the problem, through Sunday night, up until 2am. The problem(s) were solved and I am back to a proper functioning PC environment. Do I feel more secure knowing he is there to take care of any problems if they appear as a business who needs reliability and consistency? Without hesitation - yes. Thank you for the second-to-none service received so far and I look forward to a rolling yearly contract. Any businesses who need someone reliable and available when you need - use IT Solutions Site Ltd.Moreexpand_more
Val Barber
Selby
This man knows what he is doing. Thank you Nick for your remote help. Yes I would recommend.
Dominique
Crewe
I had help with 2 computers today. Very fast response and solution and also fantastic communication via the computer and telephone. Invaluable, quick service for my business. I would highly recommend and will use this company again.
C Green
Brighton
I had printer problems - wireless printer would not print. AFter spending much time uninstalling and reinstalling printer with no luck, I call and Nick sorted it for me in 20 minutes. Such good service - very impressed!
Luna M
Derby
Excellent. Exceptional quality and friendly Service. Prompt. Fixes problems quickly. Reliable. Clear explanations. Exceptional value for money.
Jonathan Brown
Brigg
We employed the services of Nick Jones and Matt Williams to design and create our interactive website for our recruitment agency. We were and continue to be impressed not only with the initial set up and activation of our website but more importantly the after sales support has been exemplary. When shoddy customer service seems to be the natural default setting today, my partner and I were very impressed in the level and standard of customer care we received. Nick and Matt were extremely patient as we are both woefully unqualified in web design and the like. Nick and Matt guided us every step of the way without a whiff of hard sell. The SEO (we had to look up the definition) was first class and in short order we found our new site prominently placed in whatever combination of key search words you choose to use or on which search engine. The live chat feature is super we get fantastic analytics and can contact our visitors live, this was an additional cost but as with all the pricing from IT Solutions the proof has been in the pudding and the cost is very reasonable considering the functionality. The linking of our social media platforms couldn’t have been easier. Purchasing a website for any small business is a proverbial minefield but I can honestly write that we experienced only a very positive and creative process that we felt a part of, the result is exactly what we wanted and looks precisely how we envisaged it and not how a web designer told us it had to look. We could not be happier with the result and have now entrusted all our IT needs to It Solutions, when you are personally not an expert in the field of IT and website design it all comes down to trust and we trust IT Solutions simple.Moreexpand_more

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