Member since : | 10 Mar 2009 |
Manually reviewed : | 25 Feb 2023 |
Last updated : | 27 May 2023 |
140 | ||
7 | ||
0 | ||
0 | ||
0 |
This guy has got cancer! I can confirm this, as he came out to my house 3 month ago, and he was yellow, one of the signs ofvp kidney cancer! He appears to have vanished, as my monthly pc check is not happening, and he is not answering any of my emails, phone calls.
At last I have found someone to look after my pc and keep it working properly. Really pleased with what has been done, Nick has sorted all problems out, and they will contact me in a month to check it. Super service at a very reasonable cost. Good advice on external hard drives, I feel very condiment that my pc is in good hands for the future.
First class service. I don't often need tech help as I can figure most things out myself. However, I was stumped with an issue on my laptop. IT Solutions fixed it within 1/2 hour and by signing up to their annual subscription they'll also do a monthly health check on my PC (which I KNOW is essential and time consuming). At this price I can't afford NOT to use them - it's a no brainer and I'm so pleased I found them.
I called and received an instant message with a response after falling to get through. I have fixed my PC issues after being given clear instructions by Nick. Massive help Nick explained all possible problems within a few minutes. I will definitely be calling back if I have anymore issues with my PC. Thanks again.
I contacted IT Solutions Site Ltd in a panic yesterday when my computer crashed and in turn I lost all of my emails and files! I am so glad I did - they were able to find all my files, set up my email and it's many inboxes again and I had the pleasure of dealing with Nick, who was beyond fantastic. Thank you again so very much!
We are a SME based in the South East and I am often overrun with tasks. I have a high level of computer knowledge, and was stumped by several problems. I did not have the time or knowledge to fix these problems which had so far cost me dozens of hours in lost time. I wanted to just pay a company to take care of this stuff and any future problems for me, without question, day or night. Nick quite literally fulfilled this criterion, he was working on the problem, through Sunday night, up until 2am. The problem(s) were solved and I am back to a proper functioning PC environment. Do I feel more secure knowing he is there to take care of any problems if they appear as a business who needs reliability and consistency? Without hesitation - yes. Thank you for the second-to-none service received so far and I look forward to a rolling yearly contract. Any businesses who need someone reliable and available when you need - use IT Solutions Site Ltd.Moreexpand_more
We employed the services of Nick Jones and Matt Williams to design and create our interactive website for our recruitment agency. We were and continue to be impressed not only with the initial set up and activation of our website but more importantly the after sales support has been exemplary. When shoddy customer service seems to be the natural default setting today, my partner and I were very impressed in the level and standard of customer care we received. Nick and Matt were extremely patient as we are both woefully unqualified in web design and the like. Nick and Matt guided us every step of the way without a whiff of hard sell. The SEO (we had to look up the definition) was first class and in short order we found our new site prominently placed in whatever combination of key search words you choose to use or on which search engine. The live chat feature is super we get fantastic analytics and can contact our visitors live, this was an additional cost but as with all the pricing from IT Solutions the proof has been in the pudding and the cost is very reasonable considering the functionality. The linking of our social media platforms couldn’t have been easier. Purchasing a website for any small business is a proverbial minefield but I can honestly write that we experienced only a very positive and creative process that we felt a part of, the result is exactly what we wanted and looks precisely how we envisaged it and not how a web designer told us it had to look. We could not be happier with the result and have now entrusted all our IT needs to It Solutions, when you are personally not an expert in the field of IT and website design it all comes down to trust and we trust IT Solutions simple.Moreexpand_more