Member since : | 4 Jun 2009 |
Manually reviewed : | 20 Nov 2012 |
Last updated : | 18 Jan 2024 |
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Excellent service from start to finish from Ian and the team. Excellent communication throughout. From talking me through the options available according to my budget to delivery date and time and the process in between. I agreed on the Supreme Prince and I have to say the quality is class! I wouldn’t hesitate in recommending IQ to anyone who want a table (or one recovering). Thanks again Ian for the first class service!
I got a Supreme Winner 7ft slate bed pool table from IQ and it is a great table. The men who delivered and assembled the table were very professional, quick and did a great job. I have had to wait a long time to get the table of my choice because of covid but Ian who I ordered the table from perservered in what were very exceptional circumstances. I found Ian to be a man of his word and totally honest. The after sales service from him and IQ is second to none. After having a problem with one set of the snooker balls Ian sorted it out straight away. IQ sell great products and have a great team working for them, I would highly recommend them when you are looking for a great pool table. Thank you all at IQ.
Amazing Service from Ian and his team! Our canteen pool table had seen better days, and we were thinking of getting rid, but we decided to look into having it recovered, and are so glad we did! The quality of the work was so good, some of the staff thought we had bought a new table during lockdown! Fantastic communications, Very reasonable pricing, and an amazing service. Thanks again Ian!
When our Pool Table lost in a fight with a glass of red wine, I had no hesitation in contacting IQ Pool Tables to see what they could do, as they had recovered my table 4 years ago. They offered me excellent advice and we decided that a change of cloth was the only option, and it was a great time to upgrade to a new, faster cloth. The installation was arranged to suit me, and was completed on a bright sunny morning by their Master Craftsmen! The new cloth is a pleasure to play on, and IQ also supplied me with a couple of sets of balls to complement the cloth. The previous cloth had been fitted so expertly in the past that I had no intention of changing it before the spillage, but I am so glad I did, as my game is definitely improving on the new cloth. I just have to remember to keep the wine away from the table when entertaining! Thank You IQ!
After making contact with many pool table resellers I found on the Internet Ian @ IQ Pool tables was by far the most knowledgeable and professional to deal with. He offered some great advice via phone and email and helped steer me to a purchase of a lovely pool / dining table combo. Delivery was quick and professionally handled and I couldn't be happier with the end results. I would definitely recommend anyone looking for a table gives Ian a call to see what he can offer and get the advice of a true industry expert.
After sending several messages to various companies and receiving either no reply or a very delayed reply I stumbled upon IQ Pool Tables and sent an enquiry regarding a reconditioned table. Surprisingly I received a reply from Ian about 30 minutes later. Ian was incredibly helpful through the entire process, all communication was clear and prompt giving realistic time lines that were always kept. Ian even helped with making sure the table fit. The table itself is fantastic, the refurbishment is spot on and it genuinely looks brand new. The accessory pack Ian supplied is quality and includes everything I needed to get started and more. The lads that delivered it were professional, arrived on time and made sure the table was perfectly set up before they left. I can not fault Ian and his team at IQ, top class from start to finish.
Absolutely fantastic. I find it increasingly rare to experience 1st class customer service from start to finish but that is what I received from Ian at IQ. I was buying a pool table from a friend and asked for help in moving it, putting it up in my house and re-clothing. Everything was done exactly on time, the cushions were removed and picked up in advance to make it easier on the day. Watching Dion move and then re-cloth was brilliant. Such a skill and a lovely guy as well. The quality of the job is superb and I don’t think I’ve played in a table quite as good before. What can I say other than thank you very much. Safe to say should I need anything at all IQ will be my first choice.Moreexpand_more
I can it recommend this company enough, Ian gave me a great customer service throughout the process, I have a great looking table and great spares package all at a great price. Didn’t have to make any payment until the day of install which is an excellent touch, I could not be happier with my experience using IQ pools and will not hesitate to use them again.
I chose IQ Pool Tables due to Ian’s personal approach, knowledge and support. Unlike other some other retailers he has been in the business for years and knows the industry inside out. He was able to arrange for me to visit the Supreme factory and see all the different options in the flesh. He gave the best price, the best accessories package, and the delivery and installation were faultless. I also bought a foosball table from Ian and he was able to turn it round really quickly and again for a great price. Don’t just buy off the big retailer at the top search result on google , speak to Ian and get a tailored package, and valuable expertise and contacts. For a better price !
Spoke with Ian who arranged set up and delivery of a supreme 7ft x 4ft slate bed pool table along with lots of accessories, I was kept well informed of delivery, set up and any other issues, I did have a minor problem with some pool balls and contacted Ian who quickly replied and sorted it out above and beyond what I expected, they are easy to contact which is good to say in this day and age.
I am a returning customer of IQ Pool Tables. I couldn't be happier with this company. In the last 18 months I have purchased a Supreme Pool table and also had a table re-clothed. I rang for advice ahead of my initial purchase and got through to Ian the owner. Immediately it was clear his is such an enthusiast and dedicated to making his customers happy. He gave me great advice and also ensured I was getting a good deal. I had done my research on price and could see Ian was very competitive. I had spoken to a couple of other companies but no other provided that personal touch. They made the whole experience in buying and installing the table smooth and easy. After sales communication was great and I was delighted I went with IQ Pool Tables. I heaving recently had them re-cloth a Pool table I can truly say that their customer service and value for money are as good as ever. Dion who reclothed the table is a skilled professional who was meticulous and dedicated. The end result was amazing. All in all this is one gem of a company and I am so glad I found them. Look no further because like me, I'm sure you will be in great hands if you put your business their way.Moreexpand_more
IQ pool tables have transformed our youth club's battered, unplayable old pool table into something that looks and plays like new, and at a very reasonable cost too. Before IG stepped in the table was out of use due to a broken leg, the cloth was worn and the cushions rock hard. Ian was really helpful on the phone and John and Dion are super blokes who did a really good job, went the extra mile by giving the inside of the table a good clean and then hoovered up leaving everywhere spic and span. The pool table is back in use at youth club and really popular. Thanks!
I recently purchased a 2nd hand SAM Atlantic Pool table for my son on a popular auction site. Unfortunately, when I got the table home and set it up, I found that the cushions were dead, and the felt was in a sorry state. My son was having a party 10 days later, and we bought the table, in the hope that he and his friends would have a great time playing pool at the party. Therefore, I needed to find a solution quickly, and at a reasonable cost. I spoke to a number of suppliers to see how much It would cost me to put new rubbers on the cushions and recover the bed. I received a few quotes, some excessive, and some gave me the impression that they did not want to carry out the job, especially in the 10 day timeframe. A friend who works at a local Football Club advised that I should contact Ian Price at IQ Pool Tables. Ian was very helpful on the phone, and gave me lots of options. He gave up his time to have a look at some photo’s that I had taken of my table, and gave me some great advice. I am planning to keep the table outside, so he told me which cloth would be required, and gave me great advice on what I need to do to ensure the table will not be affected by the winter conditions. He then arranged for one of his guys to come around and look at the table, and take away the cushions for recovering. He did this over the weekend and came back on Tuesday to refit the cushions, and recover the bed. Dion came around yesterday, and replaced the felt, and refixed the cushions. Whilst the slate was removed he gave the inside of the table a thorough clean. They also replaced the table locks for me, levelled the table and attached new tips to the cues, without even being asked. The work that they have carried out for the cost is excellent value, and the workmanship is second to none. The cushions are all lined up correctly, the felt is superb. The Table now looks fantastic, and is an absolute dream to play on. My son came home from school, and thought it was a totally different table. He was overjoyed, and is now really looking forward to his party at the weekend. Ian and his team have saved the day! I have no hesitation in recommending Ian and his team, and will always use them in the future.Moreexpand_more
Anyone wishing to purchase a pool table from IQ Pool Tables will not go wrong ! The service from start to finish is excellent. I spoke to Ian about my initial order details and how things would go and a few emails later we were all set to go. I looked around for a while wandering where exactly to purchase my new table from and looked at a few companies, but IQ Pool Tables just stood out above the rest for me. They even offer a cash on delivery option which may help those of you who are a little nervous of handing over lots of money up front. I ordered a Gately 7ft dining pool table in driftwood. This was a special order colour, which had a 5-7 week build time. After 6 weeks I had a call from the delivery team and the following Monday the lads were at my door ready to install. Two very pleasant lads set up my table and left the accessory pack, which I would like to add, is the best pack anyone will offer for free in the UK. The quality of the product is second to none and plays exactly like a supreme winner table !So, overall I am extremely satisfied and so very glad that I chose to use IQ Pool Tables to supply and install my new table. VERY VERY HIGHLY RECOMMENDED !Moreexpand_more