Member since : | 12 Oct 2011 |
Manually reviewed : | 5 Jan 2023 |
Last updated : | 4 Jan 2023 |
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I have property in Nottingham, though I live in York. Its not always easy being able to rely on someone who has your interests at heart. I have just renewed and feel very safe that our property insurance is in safe hands, and that my family who live there are secure. Really thoughtful, caring service.
Landlords Insurance for multiple properties over 2+ years. Cover seems goood, reasonable value for money but not convinced they deliver the goods. However customer support is poor, over promise under deliver. Management is arrogant, staff knowlege of the insurance business is poor. Only use one underwriter so choice and coverage is weak. This is a small company which has its advanagtes but has some down falls as well, i. E. Lack of formal customor support procedures/escalation. Compare quotations between this companies and others carefully, be comfotable that what is covered can be claimed. There seems to be a lack of cusotomer loyatity, a is typical of alll insurance companiesbrookers.Moreexpand_more
Charlotte from iInsure365 has been a fantastic contact for me. She has been helpful in discussing and arranging competitive property insurance for our rented properties. She understands all the aspects of their products to ensure that they meet our requirements in all respects. Great to discuss all aspects of the property market with as well as current affairs in related fields. Always provides a professional approach to business in a friendly efficient way.