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iDeal Car Centre

25 Reviews
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Member 13+ Years
468718
Highfield Road Industrial Estate
Highfield Road
Little Hulton
Manchester
M38 9ST

Mobile:
07976 06****


schedule Closedkeyboard_arrow_down
Mon - Fri: 09:30-18:00
Sat: 09:30-17:00
Sun: 11:00-17:00

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Member since : 30 Jul 2012
Manually reviewed : 1 Aug 2012
Last updated : 1 Aug 2022

About iDeal Car Centre

Established in 2012, iDeal Car Centre has many years of experience in the motor industry, and caters to customers throughout Manchester and the North West as well as to clients throughout the local area. The company is based in Little Hulton (Manchester).

iDeal Car Centre believes customer satisfaction is paramount. With an extensive range of second hand cars featuring all makes and models, iDeal Car Centre can provide the ideal car at the right price.

The company is managed by a board of directors who have been involved in the motor industry for many years. IDeal Car Centre is well trained to take good care of the needs of its customers, having previously worked for several main dealers and manufacturers including both Audi and Peugeot.

25 FreeIndex Reviews
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Rating Distribution

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Robert Peet
Chorley
Absolutely shocking customer service. Was called a weirdo because I wanted to view a £7000 car before paying for it. After just 2 messages, demanded payment in full without even seeing the car.
Response : Actually this customer is unhappy and became very rude and abusive as we refused to break the law and allow him to view and test drive a car during lockdown and endanger both our business and the health and safety of our staff and their family. This 'customer' enquired over Facebook and stated he would not buy a car without viewing or driving it. We informed him that unfortunately under the current legislation we were not allowed to open for him to do so but were allowed to sell the car over the phone or online and offer click and collect should he wish, including a 3 month warranty on the car and a full refund should the car not be as described on collection. We explained we have sold many cars this way and it was his choice. Unfortunately he began swearing and insulting members of staff as we were not allowed to open specifically for him and we informed him that he was not allowed to leave his house simply to view cars as it was not considered an essential journey and he could be fined for it. He then started accusing us of being 'scammers'. He even drove to our site which was closed, rang after hours because he couldn’t see the car which was inside our locked showroom and then started swearing at our staff over the phone and calling us abusive names. Fortunately we have kept copies of his abusive messages including the disgusting language he used.Moreexpand_more
Illana Adams
Thornton-Cleveleys
Excellent dealer I will be back.
Mark Jones
Bolton
The place may not dress it’s self up as a main dealer type of site, but they have some real quality cars at the best prices around, I came to purchase a Jaguar XF and tried my luck nocking the price down a little, the sales man Andy the showed me the stats of the car vs others and it was literally the cheapest one in the country by at least £500 sure you may not get the same “experience” as a main dealer but I know I’d rather save literally thousands of pounds!
Ben Spencer
Plymouth
I received a phone call around a month after purchasing my car as a courtesy call; which is defiantly not something I would have expected from an independent dealership. The chap proceeded to ask how things were going with the car and wanted to make sure everything was going swell, needless to say the car is faultless and I will certainly be coming back here as a matter of first preference when I’m looking to upgrade.
Steven Cole
Bolton
Andy was our salesman. Brilliant service. No messing, Made everything very easy. The Ideal Car Centre is a real find.
Luke Martin
Glasgow
Fab dealer would recommend to anyone.
Leon McIntyre
Plymouth
Brilliant dealership for finding the best used cars at affordable prices, the company even offer many different finance options for all kinds of credit history, the staff are very polite and friendly and can aid you in your car buying journey.
Lenard Hall
Bolton
Photo uploaded by Lenard Hall
I had purchased a car from this dealership towards the beginning of this month and can say that the staff and service were second to none and I will definitely be coming back.
Lenard Hall
Bolton
Great car dealership with friendly and knowledgeable staff, no question went unanswered and the sales men I spoke to wasn't pushy in trying to make me come to a decision. I have been to this dealership a couple of times and their stock seems to change frequently.
Jennifer Bigland
Swansea
Everyone is entitled to their own opinion based on their own experiences so I will simply say, don't let the negative reviews put you off. I have looked at a number of cars over the past 6 weeks in my search to find "The right one" I have read lots of reviews of dealers I have come across. Some good, some bad. My experience with this dealer was a breath of fresh air. I would say that I bought into the staff more than I did the car they were selling. My advice, be upfront and honest, don't be offended by their straight talking and relaxed approach, you certainly wont be pressured by these guys.
Dan Fenton
Manchester
Friendly, honest and laid back didn't have what I was looking for at the time, but some helpful advice even when there was no sale in it for them. Well worth a visit.
Lisa Buckfast
Birmingham
I had purchased an Audi A3 from this dealership a couple of months ago. I wanted to wait a while before leaving a review to see ensure my car was still running as it should and am pleased to say I have had no issues at all! This company are very laid back and made the whole experience a walk in the park.
M Jones
Birmingham
I have to say that after finding the cheapest car for it's age and mileage online I expected the worst. After making a telephone enquiry I was pleasantly surprised, the salesman was friendly, polite and very knowledgeable. I decided to make a trip over ( Some 120 Miles) and visited the dealership which is basically a unit on an Industrial estate. On my arrival I was welcomed inside and left alone to have a look around my car. I couldn't fault it, it was exactly what I was looking for. I was invited into the office where I was shown all the paperwork and after a brief discussion with the salesman about what my intentions were we were taken on a test drive. I couldn't take the car right away as I needed to move some money from my savings so I left a £1000 deposit to secure the car. We arranged to collect the car the following Wednesday and I was told I must pay the balance 24 Hours before by online bank transfer. I have to admit, this made me feel uneasy and the more I thought about it the more I worried. I rang the dealer the next day to ask if I could pay by debit card upon collection and was advised that this is not allowed, they tried to put my mind at rest and explained that they take so many payments and it was cost effective for them to take it by bank transfer and also explained that if there was any issues with the card payment I would obviously not be able to collect my car, being so far away I couldn't take that risk either. I made my payment and the following day I collected my car. On my collection day I arrived a little late so had to wait a short time as the salesman was with another customer but when he was free the handover was quick and efficient. He set the tax up for me went through all the paperwork and off I went. I have had no issues with my car so I cant comment on the aftersales but I have dealt with many people in my 70 years and I found all the staff at Ideal to be friendly, straight talking and honest. I have already recommended this dealer to my friends and family and I hope they continue to focus on customer service as they continue to grow. Mark.Moreexpand_more
Jonathon Jacobs
Thornton-Cleveleys
If you are looking for a new car make sure ideal are top of your list.
Sophie Mae
Camden
It was refreshing to visit a dealer with such a laid back attitude, if you are in the market for a new car try this place.
Martin Brown
Glossop
We purchased a VW polo back in March and the car has been great. They were friendly, approachable and not at all pushy. I can highly recommend.
James Pollard
Bramhall
A pleasure to do business with, they made my purchase very quick and easy. I was in my new car within the hour. Very impressive.
Victoria Hopkin
Denton
Great service, great staff, great choice of cars. I will definitely be back for my next car.
Alan Thomas
Lytham St. Annes
Excellent customer service focussed dealer. Very happy with my new car.
Mikel Lewis
Little Hulton
Very Happy. A really good experience, I got a good car at a great price. I have had no problems at all and the staff were all very good.

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