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iConnect Telephone and WiFi

39 Reviews
Highly Recommended
Member 14+ Years
330078
Sally Hill
Port Marine
Portishead
Bristol
North Somerset
BS20 7BH

Tel:
01275 21****
Mobile:
07756 32****


schedule Closed : Opens at 09:00keyboard_arrow_down
Mon: 09:00-19:00
Tue: 09:00-19:00
Wed: 09:00-20:00
Thu: 09:00-19:00
Fri: 09:00-18:00
Sat: 09:00-12:00
Sun: Closed

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Member since : 12 Jan 2011
Manually reviewed : 17 Apr 2020
Last updated : 25 Oct 2023

About iConnect Telephone and WiFi


Based in Portishead (Bristol), iConnect Telephone and WiFi provides telephone engineering and WiFi services to its customers throughout Bristol and the South West with many years of experience in the telecommunications sector.
Friendly and professional, no job to small, quality assured with no call out charges. IConnect is an independent telephone maintenance and WiFi engineer, data cabling and fault finding business.

iConnect provides a 1st class, helpful, speedy service to its customers and is a better alternative to BT and much cheaper.

They provide:
- Extra telephone sockets
Additional extension sockets to your phone line, ideal for sky multiroom systems, computer sockets, -or in other rooms.
- Re wiring (includes relocation of existing sockets, tidying up and relocation of internal or external wiring)
- Fault finding and repair

Your service provider will only maintain the phone wiring up to your master socket. After this it is your responsibility to maintain. Iconnect will diagnose any faults on your line and if it's on your wiring, Iconnect can repair it. If its on the external network, Iconnect will contact your service provider to arrange for them to fix it free of charge putting your mind at rest and taking away the stress involved.

Experiencing problems with your broadband dropping out or slow connection speeds, then your internal wiring may be at fault. Iconnect can diagnose and repair and optimise. Iconnect can also provide broadband wireless access solutions to reach weak signal areas.

iConnect has an expanding customer base, located throughout the South west, including pubs, clubs and restaurants as well as Domestic Households.

In this modern age, wireless or WiFi technology has totally changed the way we live and has gradually become the heart of our home WiFi network. Many of our personal devices need to connect to a WiFi or wireless connection, such as PC's, Tablets, I-Pads, consoles, smartphones, Smart TV's and audio players. Even our heating, Alarm and CCTV systems rely on a good WiFi signal which is where we can help by installing wireless access points, data cabling ect.

Our WiFi services include full WiFi coverage, WiFi to garden, cabin, WiFi to outer building and many other WiFi solutions.
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39 FreeIndex Reviews - Ranked 15th out of 86 UK Telephone Engineers

Rating Distribution

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Katie Taylor
Yate
I could not recommend I Connect highly enough. There service was amazing, reasonably priced and very friendly service. Nothing was too much trouble. I will definitely be using again if needed.
Response : Thak you so much for your kind review. I was happy to help. RegardsShane.
John & Gill Sm...
Nailsea
My partner and I were refurbishing and upgrading our t. V. And other appliances and needed our telephone and broadband re-routed from the original which was in the most inappropriate of locations in the house. Shane was able to visit very promptly and achieved what we required in a couple of hours. Totally impressed by his organised attitude, experience, professionalism and tidiness. Would not hesitate to recommend him - a pleasure to have in our house.
Response : Thank you for your review, it was a pleasure completing the work to your requirements, please dont hesitate to get back in touch if you require any more assistance.
Tim Cornish
Bristol
Excellent service and I now have excellent wi-fi in every room. And Shane’s a top bloke! Thanks.
Response : Thanks Tim for your your review. Im pleased to have been able to help.
Alex Spendley
Bristol
Shane is a lovely guy, really helped me sort out a terrible Wi-Fi set up in our old house! Talked me through some cabling options, installed and tested what we decided was the best option. I'm very happy with the results, and the work is of the highest standard (including external cabling which you can hardly notice). I would happily recommend Shane to anyone. Thanks!
P Harrison
Crewkerne
An enormous thank you to Shane who came swiftly and knowledgeably and professionally to assist in repairing the communication system in an elderly persons phone/lifeline to the outside world. I cannot recommend Shane more highly, he stepped up immediately where other providers and telecommunication would not help. I would rate him ? And beyond. He is the best.
Tim Willcox
Portishead
Shane was prompt, polite and extremely professional. We required our broadband router relocated whilst other building work was being undertaken at the house. We were able to agree timings around this and the work was completed brilliantly. I would highly recommend Shane and his excellent service.
Caroline Gurney
Portishead
Shane relocated phone and broadband sockets for me. He was extremely helpful in his advice about the options available to me for relocation and he then did the work very professionally and with minimum mess. I highly recommend this business.
Mr Noel J Roy
Bristol
Replacement of ancient terminal box and fragile connectors. Shane turned up promptly. Was kind enough to let me watch and ask questions. The system works splendidly. I am confident that I can always contact him for further advice. Noel Roy.
Graham Jackson
Portishead
Shane was excellent, knew his stuff and even spoke to our telecom supplier to get our problem sorted.
Sam Marsh
Bath
We had an intermittent broadband fault and I contacted Shane at Iconnect to see if he may be able to help. He responded within a matter of hours and visited our home address later that day. He was able to quickly rectify the issue and he also moved our router at our request. The customer service was excellent throughout and I would have no hesitation in recommending him.
Victoria & Dar...
Kilkeel
Shane was a lifesaver! We have a B&B and Shane was a guest for 3 nights. We had problems with our WiFi signal around the house, and a full house of guests who wanted to use our WiFi. Shane resolved our WiFi issue within an hour and all guests were back on line, leaving us with happy guests! So grateful, brilliant work, thank you so much Shane :-).
Knut Schroeder
Bristol
We had problems with the wireless reception in our house, and Shane from iconnect fitted moved our router upstairs, fitted a couple of extra access points and hard-wired our TV with a data cable. The work was carried out to a very high standard - neat and tidy, and everything works really well. One of the access points had a manufacturing fault, and the problem got sorted quickly and hassle-free. I have no hesitation in recommending iconnect, and no doubt we'd use Shane again should the need arise.
Response : Hello Mr Schroeder, Thank you for your comments. Please do get back in touch if ever you need the services of iConnect in future. I will be happy to help. Kind RegardsShane (iConnect).
Ian Muchmore
Axbridge
Quickly and efficiently resolved internet and phone problems arising from damage caused by other tradesmen, and demonstrated impressive knowledge and skills in restoring our services to working order. The problem was diagnosed swiftly and an ingenious solution rapidly devised. The work was carried out with no fuss, mess or disruption and in a professional yet friendly and good humoured way. Mr Davey will be our first port of call if we should experience any further internet/phone problems. Highly recommended.
William Ford
Chippenham
I needed the incoming BT line moving to go directly to the socket with the router and the onward line to the house phone socket rewiring. Also stripping out several old extensions and external bell to simplify the system and to optimise performance. Broadband speed has increased from around 1. 2-2. 0 Mbps to 3. 5-4. 3 Mbps and we know we now have the maximum we can get from BT copper. Shane rapidly understood what was needed and worked efficiently - he had all the kit needed with him and it was highly impressive work which left everything neat and tidy. I would not hesitate to recommend him. I have only given three stars for Value for Money because he charged what he quoted and it was value for the work done and was therefore satisfactory.
Stephen Davies
Gloucester
I had a problem with my Wifi reaching all of my house. Shane understood the problem and helped fixing, working efficiently, and quickly. Problem fixed and at a reasonable price.
Jonathan Palmer
Bristol
Excellent, professional, knowledgeable telephone engineer. He diagnosed the problems quickly and carried out the repairs quickly and efficiently.
Lynne Kingdon
Bristol
Professional quick response. Great friendly service with good advice on both phone and broadband. New hub and sockets sorted. Woul not hesitate to recommend Shane and will be using again for next job with smart TV.
Martin and Jenny H...
Clevedon
Shane sorted out our wi-fi connection problems extremely effectively. He explained exactly what needed to be done, had a very professional and straightforward manner - and a sense of humour! We will certainly recommend him to family and friends.
Laura Wild
Clevedon
Shane was recommended to me as we haven't had a broadband signal at one end of our bungalow for 4 years - within 2. 5 hours of first contacting him the problem was solved and everything was set up ! An additional wireless router did the trick. My only regret ? That I hadn't heard of him years ago as it would have saved so much stress with Sky trying (unsuccessfully) to solve the same issue ! Brilliant service and would highly recommend him.
Florence Chapple
Bristol
After several days of stress due to Broadband not working properly and my set of cordless phones not working (and getting to the point I would buy some new phones) I checked Yellow pages and contacted Shane. He said he was very busy but would call that day between 5. 00-6. 00 pm. True to his word he arrived just before 6. 00 pm having been working all day, quickly started checking to diagnose the problem - talking me through everything he was doing. He discovered that my two BT extensions were dead, accounting for the problem with the Broadband and the cordless telephones. He dealt with the problem and everything was put back in working order - my cordless phones and Broadband worked perfectly. I am delighted and I know exactly who I will be calling when I have any further problems. Thank you very much Shane.
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Ltd Company No: 05716323
Made with love in Bristol, UK