Member since : | 25 Jan 2012 |
Manually reviewed : | 10 Sep 2020 |
Last updated : | 18 Nov 2024 |
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We have a lovely, but very nervous and reactive 3 year old yellow Lab called Angus. We were looking for kennels with staff who could understand and quickly create a bond with Angus and ensure he is relaxed. Having visited Hurworth Burn and explained our needs, Deanne showed us round and suggested we book him in for a 2 night initial stay, which we did. When we returned to pick him up we were delighted to find how well he’d fitted in. Over the 2 day period Sam very kindly sent us photos of a very contented, happy dog. Deanne, Sam and Emma you are stars. Thank you so much for the care and attention you gave Angus. Hurworth Burn truly deserves its 5 star rating and we are already planning Angus’s next visit.
Thank you so much for looking after Beau while we were on holiday. He looks to have been a very happy boy. The staff obviously love the dogs as much as we do. We really appreciate that we can leave Beau at Hurworth Burn pet Hotel and know he is well cared for. Thank you again for a great service.
Once again another outstanding visit My boys don’t even look back when they jump out of the car to leave us. To us that says it all they and we know that they are well looked after and cared for. The staff are amazing and obviously love and are passionate about what they do and the photos they send you daily free are brilliant they catch them in some great poses you can a actually see the fun on the dogs faces. Some places charge for this service it is free here Our boys are anxious and max has epilepsy but we don’t have any complaints about here or any worries when we leave them Definitely the best place to leave them.
I don't think I have met people more passionate about animals. This is a safe wonderful environment. We keep joking that they are having a better time on holiday. I felt at ease walking away knowing my babies are safe and secure. Most of all loved.
My dog had his 2 week holiday here again and loved it. We could enjoy ours knowing he is safe and so well looked after. The staff are all amazing and clearly love their job. Every day the post your dog on Facebook, and seeing him so happy made my day. He is 8 and being going since a pup, wouldn’t leave him anywhere else.
Absolutely amazing from start to finish. Both dogs with being lockdown puppies never had chance to stay anywhere or interact with many people but they were quickly settled. We had daily photos and they looked so happy and well looked after. After a significant airport delay the staff were more than accommodating when we were late collecting the pair. Would recommend 100%.
Friends recommended Hurworth burn for our 2 terriers. Booked a viewing, and just wow. Recieved such a warm welcome from all staff, the place is immaculate, manicured gardens etc. The kennels are more like doggy apartments, under floor heating with TV. Excellently equipped and excellent areas for excercise and play for our fur babies enjoyment. Missie and Charlie stayed with ease and we recieved some lovely picture messages , as a asked could they send them, as I was a wreck leaving them. Will certainly book again for our 2. Huge thank-you to all at Hurworth.
This certainly is a 5 star hotel for dogs and I cannot recommend it highly enough. One of my dogs suffers separation anxiety when away from home and won't eat, consequently losing a lot of weight. The staff at Hurworth went out of their way to calm him and find which food he would eat, weighing them both regularly. After 15 days I collected two happy, healthy dogs. The daily photos on Facebook also helped relieve my separation anxiety so I will certainly book my boys in there in the future.
So pleased we found this place, very clean kennels, nice grounds and friendly staff. Nice touch was the photos of our two dogs taken every day and posted on facebook. Was great to be able to see them and how happy they looked. Can`t recommend this place highly enough ! . Would not consider leaving the dogs (or our cats) anywhere else in the future.
We recently left our Jack Russel dog for a weeks holiday at Hurworhburn Kennels. The staff were very helpful friendly and understanding towards our dogs needs. This was the first time she has been left at kennnels and we would have no problems leaving her here again. Would highly recommend them.
Home from home, that’s the only way I can describe Hurworth my JR Oscar just loves his holidays there. Maureen, Darren and there dedicated team are amazing nothing is too much trouble to any one of them. I would highly recommend this pet hotel and wouldn’t take my furry friend anywhere else for his holidays.