Andy has decent reviews here, and is local to Moseley so after a brief amicable chat I was perfectly happy to proceed with his services. Andy had built his quote on not just providing drawings but helping through the whole process of Planning/Permits, builders etc… for this extension for a growing family. His drawings seemed reasonable enough and he said that we'd just need to get Council and freehold permission and we could proceed so we made the submissions. Unfortunately Andy had not picked up on the basic fact that the extension area required for the Title boundaries to be extended even though he said he had checked the Title - the payment to buy this land from the Freehold I had of course not budgeted for. On his advice I had also made a Planning submission in the meantime costing hundreds of pounds which turned out non-refundable. Andy had already taken payment for all his drawings at this point and they were now useless as I could not proceed. He had also gone completely quiet for several months at the beginning for what turned out to be a personal issue which is fine, but he had not communicated at all in this period and it's only after I said I wanted to pull the job did he respond (albeit with a small discount and a promise not to go AWOL again). When I brought all this up at the end he just he said he must have looked at out-dated Titles and made no recourse or any further replies to my messages/emails. He had my payments as had the council and the extension was now almost GBP 800 in with nothing to show and I would not be proceeding. I don't like writing up negative experiences but I felt a community duty that others know of this situation before they go into Business with Andy or give him any money up-front. Unfortunately I most certainly will not be using his services again and will not be recommending him at all.Moreexpand_more
Response : I'm really sad you've felt the need to do this. In the beginning, you explained you were the freeholder. It turned out you do not own the land you wanted to build on. Some of what you have said is misleading and may hurt my business. Peace & Love x.