Honeydell Block Management Ltd

Jackie and her team are courteous and professional in their interactions, and they handle administrative tasks effectively. However, there are significant delays in addressing practical issues, which impacts overall service efficiency. For instance, it took Honeydell three months to arrange the clearance of furniture dumped in the communal garden. The letting agent responsible claimed they were not informed, indicating a communication breakdown. Additionally, a current removal request from the landlord has been ongoing for six months. Three months ago, notices were requested to facilitate the removal, but progress has been slow. In discussions with Jackie, it was explained that the delay stems from the item owner’s objection to the landlord’s request for removal, as stipulated in the lease. Despite this, the clearance process has now extended to seven months without resolution. While Jackie and her team excel in maintaining a professional demeanor and managing paperwork, the prolonged delays in resolving practical issues need improvement for a more efficient service.Moreexpand_more