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Glowcare

68 Reviews
Top Rated
Member 13+ Years
374875
Sealand
Deeside
Flintshire
CH5 2QT

Tel:
01244 88****
Mobile:
07789 01****

schedule Open : Closes at 20:00keyboard_arrow_down
Mon - Sat: 8:00-20:00
Sun: Closed


card_giftcardOffer : 5% Discount for RLA Customers.printVoucher

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Member since : 30 Jun 2011
Manually reviewed : 17 Jun 2012
Last updated : 17 Sep 2024

About Glowcare


Vaillant Boiler Repair Service from Glowcare, Vaillant's North West dedicated service agent for specialist Vaillant ecoTEC Plus/Pro and Glow-worm Repairs.

Based near the M56 in Cheshire, Glowcare are a family owned and run business established in 1992. The company has built a reputation for quality, reliability and a friendly professional service, both with existing customers and the ever growing online boiler repair/service client base.

Over the years Glowcare has steadily built a strong client base, both locally and across most other areas in the North West. The areas the company cover include: Cheshire; Greater Manchester; Merseyside; Lancashire; and North Wales (all towns and postcodes covered are listed on the company website).

Glowcare provide a range of services, including Vaillant ecoTEC Plus/Pro expert boiler repair and service; single visit repair specialists; fixed one-off labour price and no call out charge.

Glowcare's friendly staff have a wealth of experience in dealing with the day to day issues of the domestic gas service industry, having completed over 40,000 service calls back to 1992.

Glowcare also provide a 24 hours, phone and internet online boiler repair/service fault reporting facility.

68 FreeIndex Reviews - Ranked 1st out of 209 UK Boiler Repair Companies

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Dave Purcell
Sale
We have used Glowcare for a number of years now and had to call them up as we had no hot water from our Vaillant ecoTECH Plus boiler. Graham new exactly what the issue was and diagnosed the problem over the phone, despite the boiler not showing any fault codes. He then advised what adjustments I should make to the boiler settings to prevent any further damage. Graham arrived the following morning, exactly when he said he would, and repaired the boiler by replacing the diverter valve. Graham is what I call “Old School’ and what this gentleman doesn’t now about Vaillant boilers isn’t worth knowing. He is quite happy to explain what he is doing and to advise on ‘best practice’ to keep your boiler working well. Graham is a Vaillant boiler service and repair specialist and a really nice bloke to boot. I absolutely recommend that you use him and his company, Glowcare, for your Vaillant boiler repairs.
Response : Thanks Dave for your glowing 5 star review of Glowcare today. It was really good to get to the bottom of the ecoTEC boilers' hot water issue, and i am really looking forward to doing the annual service for you when its due. Many thanks, Graham at Glowcare.
Rosana Smalldridge
Stoke-on-Trent
Graham come today as requested by us to do a full service of my Vaillant Boiler and sort out a persitant problem with the boiler. Graham was punctual, polite and knowledgeable. Fantastic service and advice given and problem fixed in no time at all. We highly recommend Graham.
Response : Thanks Dr Smalldridge for giving Glowcare a 5 star review. It really was great to see you and the family again today. I am very much looking forward to carrying out your Vaillant service for you next year, also. Thanks once again, Graham at Glowcare.
Norman Smalldridge
Stoke-on-Trent
We are delighted with the excellent service that Graham provided. He was easy to contact and arrived at the time arranged. He quickly identified the problem wiith our Vaillant Ecotech boiler and fixed it without any difficulty and much good humour. He also made a follow-up call. We will certainly use him again. Highly recommended.
Response : It was really good seeing both yourself and Clementine, when attending your Vaillant expansion vessel issue Dr Smalldridge. It is also great now, that you won't be having the pressure dropping problems all the time as well. Thanks very much again for the 5 star review of Glowcare. Graham.
George and Jackie ...
Blackburn
Graham pumped up the pressure on our Vaillant and prevented the guage from persistently going down with time. Overall an excellent service with his attention to detail and humour at all times. Thoroughly recommended company.
Response : Thanks, George and Jackie for your kind 5-star review of Glowcare, it was a pleasure to see you both as always.
Alan Leather
Shrewsbury
IV’E FINALLY FOUND THE RIGHT BOILER MAN. Graham is a man who knows his business. He gives a thorough explanation about what’s needed now and in the future. He’s my ‘go-to’ man for all my future boiler needs. Thank you Graham.
Response : Great seeing you and Mrs Leather today Alan, your Vaillant ecoTEC 837 is running well, thanks, Graham.
Jason Whitehead
Buxton
Graham was fantastic we had a f75 fault on our boiler he came talked me step by step what he was doing and even did a few checks and cleaned. Also it was a brilliant price EVERYONE NEEDS TO GO TO GLOWCARE its alot cheaper and better than all other firms ( british gas or homeserve) including local firms Thank you very much.
Peter Bailey
Rochdale
Outstanding Service from Graham…. Called him in the morning and he was able to come out in the afternoon. Very knowledgeable as he was able to resolve the problem straight away were others had failed and costs for his services were very reasonable. Would highly recommend.
Steve Worthington
Knutsford
Graham carried out my boiler service again today. These days it’s rare to find friendly and reliable companies so I thought I’d spread the word. I know that I get a good job at a reasonable price and that if I have a problem Graham will sort me out. Thanks.
Response : Thank you very much, Mr. Worthington, for your kind 5-star review of Glowcare, it is really appreciated.
Julieanna
Salford
Glowcare came and repaird my f12 combi boiler. Have been using this company for years to service and tep and repair my boiler.
John Allman
Burtonwood
I’d like to thank Graham for all his help over the years. He has always given great service and expert advice. I can highly recommend Glowcare to anyone looking for someone extremely knowledgeable and friendly to repair your boiler. Many thanks to Graham from Glowcare! John, burtonwood.
Ian Marsden
Burnley
After contacting Graham to repair my Vailiant exotec, I spoke to him on the weds and he was at my property repair done told me what he was doing explaining everything because he knows his way around a Vailiant combi. Graham you are a star and I very much appreciate you fast and effiecient service.
Roman Smajkiewicz
Manchester
Photo uploaded by Roman Smajkiewicz
After suffering a F. 75 error message with my Vaillant EcoTEC Pro 28 Combi Boiler, I took it upon myself to do a little reading on the internet to try to discover the root cause of the issue. It was apparent that the issue was likely down to a faulty / blocked pressure sensor. This meant that the pressure displayed on the front of the boiler read far higher than it actually was. Whilst I could manually top up the boiler to increase the pressure, it would only work as a temporary fix and meant that the boiler would cut out and display the F75 error message every day or so. I contacted Glowcare after seeing their no. 1 status and after reading a number of positive reviews on this website. A message was left and Graham returned my call early the next day. After a brief discussion of the problem, Graham quickly established that the pressure sensor would likely be the cause of the problem. We agreed a suitable time for Graham to come to see the boiler to determine whether the sensor was the issue or not. Graham arrived on time as promised. After opening up the boiler, he ran through a few tests (with me present) and quickly confirmed that the pressure sensor was the issue (a blockage due to general use rather than a faulty part). Graham had a replacement part in his van, which was installed in no time. A week later, the boiler is running as good as new. No sign of the fault message and an accurate pressure reading. :).In short;- Fixed cost call out- Courteous - parts in stock in van (meaning only one visit!)- talked through issue and resolution On a final note, Graham spotted that I had the comfort setting activated which meant that the boiler was heating a small tank of water 'x' number of times an hour in order to provide hot water to taps a little quicker. As we tend to be at work during the day, this wasn't really needed and he showed me how to turn it off (and on again if needed) so that we saved money on this 'pre-heating' feature. I would recommend Graham 100%.Moreexpand_more
Claire Bleckly
We've just used Glowcare to carry out our 1st warranty service on our Vaillant ecotech combi boiler. Graham responded very promptly and arrived exactly when we had arranged, he offered a very friendly and efficent service. I found the price to be very reasonable, I wouldn't hesitate to use Glowcare again and would highly recommend them.
Karl Williams
Ormskirk
In recent months, our Vaillant boiler has been reporting the F22 error code requiring twice daily water top-ups. Several online forums indicated that there was a problem with the expansion vessel and recommended finding a Vaillant specialist. We searched and found Glowcare. The reviews looked great and the website actually had a report on this common error code. I called Graham and booked in for a repair and service. Graham arrived as promised and fixed the problem in a few minutes. He also took the time to explain the issue and talked me through the servicing he was performing. I was especially pleased to hear that our 8 year old boiler has another 10-15 years of life in it. Great news in our normally disposable society. So, very friendly, efficient and helpful. And very reasonable too. Looking forward to the next service.Moreexpand_more
Christophe...
Flint
Graham is a true professional engineer. Methodical in all his work and provides truthful information on all boiler matters.
Chris
Middlewich
Fantastic service. Very helpful and efficient.
Sami Al-khafaji
Manchester
Graham has serviced all the boilers in our properties for over 20 years. Always provides an excellent prompt service. I highly recommend Glowcare to anyone! Superb. Sami Bond Real Estate Ltd.
June Smith
Winsford
Photo uploaded by June Smith
My boiler kept on flashing F22 and no matter how much l tried to set it nothing worked. I found Glow worms telephone numbers on the internet and I phoned a mobile number. A gentleman named Graham answered his phone-what a God send he talked me through all that had to be done on my boiler for about 40 mins and now we have our heating and hot water back on. He also called me back to check that all was as it should be. This gentleman saved us pensioners money and as my husband is disabled our GCH is very important when the weather turns cold. Thank you so much Graham you really are one of a kind. June Smith - Winsford Cheshire.
D Petitjean
Chester
Our boiler broke down at the worst moment: negative temperatures, snow. I gave a ring to Graham and he showed up the following morning. He found the fault in less than 5 minutes and did not try to sell us a new boiler. There was no spare part available in the whole country for at least 2 weeks but Graham, with a bit of magic (and olive oil ! ) managed to resuscitate the faulty part. We will definitely use Glowcare again.
Joanne Cocker
Stockport
My heating is now and up and running again thanks to Graham at Glowcare and what a week for it to have broken down! Graham came out as soon as he could and had all the necessary parts with him in order to fix the boiler. Excellent service as always and such a pleasure to deal with. I have highly recommended Glowcare to all my family and friends.

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