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Geek Fix

55 Reviews
Top Rated
Member 12+ Years
529855
18 Queens Road
Knaresborough
North Yorkshire
HG5 0AT

Mobile:
07964 49****


schedule Open : Closes at 22:00keyboard_arrow_down
Mon - Sun: 08:00-22:00

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Member since : 2 May 2013
Manually reviewed : 16 May 2023
Last updated : 16 May 2023

About Geek Fix

Geek Fix is a Harrogate based company. We cover residential and small/medium business's in Harrogate and surrounding areas, however, no job is too far nor too hard! We understand some people's attachment to computers and therefor our prices are very competitive as we firmly believe repairs should not break the bank nor prevent a repair from being done. Regardless of business or residential, the same high class service is provided. We cover a vast array of services, anything from advice on which computer would be best, to building bespoke high end systems. From WiFi to networking or internet issues. We are also an "Authorized AVG Seller" and can cater for single and bulk discount AVG Anti Virus Cloudcare licenses or standalone AVG Anti Virus.

My name is Alex Burckhardt. My passion's are computer and computer related hardware and as such is my core specialty. With clients moving more and more to laptops this is becoming a much sought after requirement as there are not many consumer serviceable parts in laptops. To give some examples of past jobs:
- 6 Monitor Pc's intended for Stock Market use.
- Laptops left outside in the rain in excess of 12hrs and brought back to life.
- Custom Pc Builds. This is one of my main specialties touched on later.
- Electrically surged pc's and laptops.
- Liquid damaged pc's and laptops, from cola to beer!
- I've even had chocolate jammed into cd drives!
- Network overhauls, removing any data bottle necks. Fitting of NAS drives for business and personal use.
But my main goal is honesty. I will look at the cost of the repair and I will compare it with the value of the pc. If it is not worth the repair I will ensure you are aware of this so that you can make you're own informed decision.

Geek Fix covers a vast array of IT services. We can fix all your computer and laptop problems be it hardware or software and can provide support for most software related platforms. One of our main specialties however (among many) is custom build computers. I source the best parts suitable for your needs, charge a flat fee for the work regardless of requirement and provide a general turn around time of 3 days. This approach allows the client to see exactly what they are getting, what the costs are and THAT is it! Using Geek Fix to build you a custom PC also allows you as the client to choose which operating system you would like to use and make any tweaks necessary. The PC is then built to the highest standard whilst providing a near perfectionists approach to cable management, "cables are not there to be seen, merely to work as intended." Once built, the unit is then fully tested to ensure all cooling systems work as intended and within expected Geek Fix requirements. Aside from custom builds we do also specialize in all other laptop and desktop hardware repairs. Anything from problematic first time builds that didn't go as intended, to forays into water-cooling or worse, leaky water-cooling!From hard drive failures to ssd hard drive upgrades, to the dreaded broken laptop screen. All of this work is done locally in harrogate, just a stones throw from the town center. Please visit our website or give us a call to discuss your options and find out for yourself that you are in the best hands in the country!
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55 FreeIndex Reviews - Ranked 62nd out of 605 UK Computer Repair Companies

Rating Distribution

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Phil M
Knaresborough
I have used Alex a few times for sorting out home cinema internet connection, extending wi-fi through the house, advice on solving a slow running PC and most recently help with suspected malware issue. He was an absolute star, helping guide us through options in a stressful situation, to keep a vulnerable family member safe online. He gave us huge reassurance and pitched his explanations at the right level for our technical knowledge (mine low, my wife's possibly even lower! ). A big thanks you and highly recommended.
Luca F Farolfi
Knaresborough
Alex picked up and revived my dead laptop, back to life within 24 hours, top service would highly recommend!
Monty Trent
Leeds
It has taken 2½ years and a lot of wasted money to sort out the hassle I've experienced connecting my man cave to the main house. Alex has fixed this in 4 hours and I'm now atom bomb fast. Thanks. I only wish I discovered Geek Fix sooner.
Response : Thanks for the amazing review!
Rob J
Knaresborough
My laptop died. Alex gave good advice and swapped the data onto the new laptop all for sensible price. He even picked up the laptop and dropped back all sorted. Great service, fully recommended.
Response : Thanks for the great review.
Catherine France
Knaresborough
Just received a brand new external hard drive to replace my old one (which I'd managed to break the USB port on! ) All my data is safely retrieved and the hard drive is much easier to use. Such a quick service from Alex - Thank you again!
Response : It was a pleasure to help you Catherine.
Pippa
Harrogate
Alex gave me really useful advice when I needed to upgrade my laptop and PC which enabled me to make good decisions. Alex was great at setting both up, transferring all the data and making the whole process hassle free, quick and efficient. Alex's customer service is excellent too.
Response : Thank you Pippa for a lovely review.
Oliver Reed
Harrogate
Here's a man who is passionate about computers! I rely on my computer for work, I'd be stuck without it. Alex wasted no time in fixing my machine - by far the quickest and most thorough repair my computers ever received. Cheers Alex!
Oscar Payne
Harrogate
Really great service I am someone who doesn't know anything building a computer and I was helped all the way he made it extremely clear and computer is awesome, great service. Highly recommend.
Response : Thank you for the great review! :).
Barnaby Payne
Harrogate
Alex made it clear and easy, won't look anywhere else for top tech advice and help. This is the guy you call when you mess stuff up.
Response : Great review thank you Barnaby.
Jamie Bentley
Knaresborough
Alex has done several smaller jobs for me over the years and has always done exactly what he said he would. Recently he has completely rewired my home computer, TV and Music systems across five rooms from a central server - he has done an excellent job. I could not recommend him highly enough.
Response : Thank you for the great review Jamie. Its always a pleasure!
Paul Hewitt
York
Very reliable, friendly and knowledgable young man. I wouldn't hesitate to recommend Alex should you need any help with your computer. Alex arranged to come and set up all our computers and mobiles tablets etc and sync e mails . He breezed through the work with an enthusiasm rarely seen these days. .
Response : Thank you for such a great review!
Richard
Harrogate
I bought a new Windows 10 laptop and Alex agreed to load it with all my data and apps from my old Windows 8 machine. PC World offered to do this for me but needed the pcs for 3 days! Alex did it the same day that I called him. He collected the machines, delivered the newly loaded and fully functional new pc back to me and disposed of the old one. Despite the job taking longer than planned, Alex billed as per his quote. Simply outstanding service.
Response : Thank you for the excellent review!
Wes Ball
Harrogate
When Alex was given my laptop it was in pretty bad shape and was actually at the point where it wouldn't even power up properly, so I didn't have high expectations. Unfortunately Alex wasn't able bring the laptop back to life. However despite this, due to his obvious enthusiasm and determination he went to great lengths to investigate as to what caused the problem, even providing me with a detailed report as part of the service. To summarise, Alex has fantastic knowledge, for the work put in its great value and I would recommend Geek fix.
Response : Thank you Wes, it was a pleasure to help you.
Julie Shaw
Knaresborough
Alex provided a fantastic service supporting our company with IT wizardry and liaising with our web designer when we updated our website. He turns up when he says, makes suggestions for the best way forward and generally takes all the hassle out of technology for our company. We will definitely be using his services again and would recommend unreservedly!
Response : Thank you Julie for the fantastic review!
Angie Head
Harrogate
Hated using my laptop as it was achingly slow. Decided to contact Alex as he lives near to me and got good reviews. Done a good MOT on it and it works a treat now. It's very fast to start up and no longer switches itself off it fancies a sleep! Not avoiding using it any more! Nice one Alex!
Response : Thanks for the lovely review Angie.
Anna Bates
Knaresborough
Another "call out"! I cannot thank Geek Fix enough - Totally brilliant service! 22/2/1016 Problem. Emailed at 8am, phone call from Alex @ 8. 20 am, he picked up both my son's precious desktop and an ailing laptop at 9. 00 am. Phone call early afternoon with a fix and cost and delivered both back to us late afternoon. (After receiving another call just to clarify issues) I mean, come on, if there is a word that describes more than perfection I would like to know what that is! Thank you so much!
Response : Thank you Anna for a great review.
Maggie Fairs
Harrogate
I chose Geek Fix after reading FreeIndex reviews and was so glad I did. I thought my old laptop would have to be replaced when it wouldn't start and flashed the dreaded blue screen. After a brief chat, Alex identified the problem, collected my laptop the same day, replaced the hard drive, made the machine like new and returned it within 2 days. Prompt,efficient, courteous, knowledgeable, skilled, good price - ticks all the boxes! Would definitely recommend Geek Fix - a real find!
Response : It was a pleasure to help you and thank you for the lovely review.
Nadia Ali
Harrogate
I am very pleased with the computer screen been fixed and working as before, he picked the laptop from home and work been done next day. Will recommend his service.
John Givans
Harrogate
Repair and reprogram 2 laptops. Prompt service. Technically knowledgeable. Result excellent.
Response : Thank you for the short yet very concise review, very nice. Thank you.
Karl Hesmondhalgh
Harrogate
I had a failing liquid cooling unit, and apparently the guy who first built my computer was a complete numpty, Alex arrived within 45 mins, after discussing my problem over the phone, presented himself professionally, explaining all the technical details fully. He quoted me 1 hour of labor plus parts to replace the cooling unit with an air cooling tower, he even went to buy the new unit himself as soon as he left my flat, calling me to give me options. He spent well over the 1 hour on my PC (still charged me for 1 hour) while he rebuilt it, stashing the mass of cabling out of the way, to improve airflow. Instead of sounding like an aircraft taking off like it used to, it now purrs like a kitten. Would definitely use nex time for PC problems. If you're worried about letting peopel you dont know near your computer, theres no need. Geek fix is the real deal.
Response : Thank you for the awesome review!

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