Well what can i say about g4 properties that it was run by cowboys! I give them my flat on 20/10/2011 3yrs ago i never got rent on time, they never took calls when phoning to see how my flat was doing they also never called back when i left message. And the pepole who were in my flat just got up and left with no word. G4 properties said that flat was fine and they would have rented out in no time. Went to office to get my keys as i wanted a look at my flat b4 it was rented out again, well did i get the shock of life! My flat was like a bomb had jst hit it by look of things it had never be cleaned in 3yrs all the doors were off mess everywere my furniture was in mess to. I had to bin everything and get cleaning team out as i could have never cleaned it. Also g4 properies had never be in my flat in the 3yrs i'm now current taken law action. Never use them they also write there on reviews as u can see on the info on the reviews.Moreexpand_more
Response : Usually we would not bother responding to such comments, but we felt that we had to defend ourselves. Firstly the flat in question was rented out on 17/11/2008 not on the 20/10/2011 (we’re not that good! ). The flat was rented out within 4 weeks of us getting the keys, we were also advised by the landlady that she preferred a housing benefit tenant, on which we advised against but the landlady thought that she would get a higher rent and that it would be paid direct. We also advised landlady that she needed to have a landlord registration number, which she only got late 2010.
! This was after a rent penalty notice was just about to be issued. The landlady did not bother over 3 years to give us a forwarding address or fixed contact number for her as this always changed. She would call to ask when the rent would be paid and on numerous occasions it had already been paid out to herself, she just hadn't bothered checking her statements, we had to wait until we got paid from the housing benefit department, before we forwarded on any rents. We think we were not given a fixed address for the landlady as we received numerous debt collection letters for her and she did not want us to pass on her address to these companies.With regards to inspections, we carried out inspections every 3 months in the first year and then 2 inspections yearly, as there were no issues with the tenant or the property. Late 2010 we were contacted by Community Safety Services to advise that the tenant had been involved in a disturbance (flat is located in Castlemilk) to which we contacted the tenant for an explanation and booked in an inspection. At the inspection- damage was noticed to the door and to some fixtures, we advised the tenant that this was not good enough and that she would not get an extension to her lease unless she fixed and replaced the damaged goods, the tenant was happy with this. The landlady was advised of this damage and her response was that she was not bothered about the fixtures as long as the rent was paid and we had a deposit. About 2 weeks ago we had another inspection booked in and on this inspection we did not get a response from the tenant, after following all the correct procedures we let ourselves into the property only to find that the property had been abandoned, we tried to contact the tenant who advised us that she had been involved in another disturbance and that she had left the property for her own safety, we told her that she should have contacted us to hand in her official notice. We contacted the landlady by email as we don’t have a contact address or number for her, we heard nothing back until she called our office a couple of days ago asking about her rent, which had obviously been stopped by the DSS department. We told her about what had happened at the property to which she was surprised as she hadn’t been checking her emails! We told her that we had our maintenance team look at the property and that we could have it back to the original condition by using the deposit, but we did not want to start this until she had authorised it. Firstly she was happy for us to go ahead with this as she did not want the stress, but then turned up at the office asking for the keys to look at the property herself. She returned to the office to which she advised that she will be taking legal action against us as we have destroyed her property but this is far from the truth. Full deposits were returned to the landlady without any hesitation, this would be unheard of if we were the cowboys she is making us out to be.Moreexpand_more