Member since : | 26 Oct 2012 |
Manually reviewed : | 19 Aug 2025 |
Last updated : | 1 Sep 2025 |
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I have been installing a new system and needed a black fountain tap to match in with the rest of the kitchen. Fountain were the only company able to supply. The quality (made in Poland) is excellent and all ordered parts arrived within 48 hours. Fitting was simple and we are delighted with our purchase.
Prompt, Efficient and Friendly Service. This was my first order of Water-to-Go filters from Fountain Filters for our walk in Spain at the end of the month. For our preparation, I needed the filters asap. Fountain Filters spotted an error with my order being a wrong email address which they corrected and still assisted with a payment issue. Their readiness to help me correct this so they could get the order out quickly was so appreciated. Despite my errors, they still got my order out today without delay. There customer service really did impress me and I would not hesitate to use them again. I trust you will find this review helpful enough to use them too.
Excellent service from this small family run company. The best packing I've seen for many a long year and an email question answered immediately. Would thoroughly recommend.
Excellent service. My technical question was answered very promptly, and the drinking water tap I subsequently purchased is stylish and of very good quality.
The drinking water tap was good quality and exactly as described. It was received within 4 days with free p&p, and well packaged. Will use this company again if needed.
We have been using Fountain Filters for quite a few years, and their service is absolutely second to none. Friendly and helpful, they offer advice freely, and provide real value for money. Many, many thanks!
Amazing packaging. Haven't seen that for years excellent. Not much to say apart from start to finish the experience with Fountain Filters has been superb. Will definitely use them again, both friends and helpful 5 stars well deserved.
Wide range of filters, reasonable price, everything that you need is included, good instructions, the kit is robust. Advice easily accessible and friendly on the phone.
Ordered the Heavy Metal and one flow under counter filter system, really friendly service when I called them up for advice. Order was delivered quickly and well packaged. Great service and continued support from the team.
We ordered the whole house Moby One flow system, it was delivered very propmtly by Simon, fitted by our Plumber the next day ( his first whole house filtration system ) in our garage for ease of access. My Wife tells me it makes our slightly hard water easier on her skin. I would recommend this system to anyone living in this area.
I think this is the second time I've ordered from Foutain Filters and am very pleased with their service, so much so, I don't think I shall go anywhere else. At the moment, I just buy replacement cartridges for my franke 3 way tap, but am interested to read about other kinds of filters where a third tap isn't needed - this is particularly important as I may be moving some time this year and I know the one thing I shall miss is the taste of the water that comes from the drinking water tap, so I know where to come when the time arrives for me to potentially change the drinking water system in the house I move to.
Hi, Simon and Louise, Many thanks for your prompt reply, when asking for the diameter of your filter water tap. Ordered 3/1/24, Dispatched 5/1/24, Delivered 8/1/24. What a great service, will certainly be keeping your number, should we need it in future. C Manning.