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Flatpax Buddy

109 Reviews
Top Rated
Member 12+ Years
513393
Denton Burn
Newcastle upon Tyne
Tyne and Wear
NE5 2TB

Mobile:
07526 74****


schedule Closed : Opens at 08:00keyboard_arrow_down
Mon - Fri: 08:00-20:00
Sat: 08:00-17:30
Sun: 09:00-13:30

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Member since : 19 Feb 2013
Manually reviewed : 6 Dec 2019
Last updated : 1 Oct 2022

About Flatpax Buddy


Flatpax Buddy is a new start up company to Newcastle with many years of experience in fitting the Self Assembly or Flat packed Furniture Assembly business. In a nut shell building all types of products large or small for customers to enjoy the right product for there home, office and also garden furniture. Flatpax Buddy is local in Newcastle Upon Tyne and serves the North East area on appointments to suit customers busy lifestyle, evenings and weekends available. Offering free quotations and a no call out fee no matter how large or small your furniture.

With a friendly team of experienced staff, the company provides a professional assembly, fitting service to home and office products. The service is designed to make your life simple, enabling clients to enjoy the product of furniture and your comfortable lifestyle.

The business simply provides a fitting service on a wide range of flat packed/self assembly products chosen by the customer. All are designed for use at home, office and garden furnishings and that are available from your favourite high street stores such as argos, ikea etc.

We are no1 for assembly services in the north east of England. Building, fitting, assembling and dismantling furniture of all shapes and sizes for your home furnishings garden sheds swings play sets trampolines to office furniture desks chairs bookcases filing cabinets computer station drawer units to name a few. Based in Newcastle we cater Northumberland, North Tyneside, South Tyneside, Sunderland, Durham throughout the North East uk.
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109 FreeIndex Reviews - Ranked 4th out of 56 UK Flatpack Furniture Assemblers

Rating Distribution

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Afshan C.
Newcastle
I highly appreciate how quickly James responded, arranged and sorted everything on a short notice. I contacted them at 4pm, and by 8pm, got the work done. James was very helpful, understanding, and accommodating. Philip, who came to assemble my furniture, was friendly and professional, did the great job. Highly recommend the services.
Eileen Fairless
Newcastle
Rip off for price paid and time it took! Obviously thought was more to the assembly when agreed to the quote - Wouldn’t use again.
Response : Good MorningI would just like to give feedback on visit to my home on Monday:-Am really pleased with the assembly of the furniture it is perfect and would have no hesitation in using your company again and recommending to friends and family. The problem I have in doing this is the amount I paid - £170 for 3 1/2 hrs work equating to approx £50 per hour which I feel is rather excessive. Thank you for your prompt service and excellent assembly of furniture but unfortunately will not be using your company in the future. RegardsEileen FairlessHello EileenThank you for your feedback. We simply book work as a complete assembly price and not on hourly rates so our customers know exactly how much to pay. Our fitters have a variety of abilities and experience. The one we sent over to yourself. Philip is a very accomplished and experienced fitter whom delivers great ability to assemble quickly and professionally. As always we will pass on your feedback to our team.Moreexpand_more
Michelle Syron
Newcastle
Thank you so much to Philip at Flatpaxbuddy. He came to my rescue when I needed my double door wardrobe putting together and was polite, punctual and helpful. I'm happy enough to pass your services onto friends and family.
tina Wilson
Hebburn
Flatpax Buddy to my rescue and I couldn't thank them, especially Philip who done the job enough. I was absolutely devistated, stressed and everything inbetween as I had bought my daughters a (big) Triple bunkbed (storage box stairs, many shelves etc. Not your typical triple bunk). And I had someone working on the bed for two days, after the second day, the builder basically said enough was enough and they couldn't do anything more. I was completely let down, where were my kids going to sleep? The previous single bed we had, and cot, was taken down in order to build the bunkbed). Two very sleepless nights on the settee it was, the 3rd day arrived and the bed was in absolute shambles state. Half up, bits of wood all over - mixed up taking up the majority of the floor space! And I basically just wanted to throw the lot! However I rang another joiner to come and have a look to see if there was anything they could do. Sure enough, no they couldn't, not something they had build previously and pretty much didn't even want to attempt. However they did inform me that the bits of the bed that were built, all needed to be dismantled! Great. Just what I wanted to hear. You can imagine I was absolutely adamant the whole bed was going the journey! My last resort, google a flatpack company. And I wish I done this in the first place. So so helpful, communicating through text messages and arranging a visit the NEXT DAY to see what just needed done. Ofcourse, the whole bed needed dismantled, looked at and rebuilt. This is where I cannot thank Philip enough. What a diamond. So friendly, polite, patient and even if the job did secretly seem a nightmare to him, he made it look a breeze and nothing was a bother. Within a few hours, my kids bed was up and it looked incredible. Philip you done a fantastic job and if it wasn't for you, I would have more than likely just sent the bed it's journey I really didn't think it was going to be complete in such a short time. Thank you so so much Flatpax buddy, until next time!Moreexpand_more
Donna Louise
Newcastle
Fabulous service and quick, came next day and had a wardrobe up in no time. Very tidy and punctual thanks alot. .
Liam Paton
North Shields
We were delighted with the service. The lad that came to put together our wardrobe was polite, punctual and did an impeccable job. I would absolutely use this company again.
Chris Hawkes
North Shields
Photo uploaded by Chris Hawkes
Phil built a 10ft Trampoline with net enclosure for us. He did a good job, and was a pleasure to deal with. We will use Flatpax Buddy again in the future.
Julie Pamphilion
Swalwell
We are delighted with this service Philip contacted us on the morning to confirm time arrived on time he was cheerful polite and got the job done efficiently to a very high standard we have no hesitation in recommending this service to anyone.
Niamh Clarke
Newcastle
Great service- Where able to get a time that was convenient for me.
Response : Hi Niamh thank you for calling Flatpax Buddy for your recent furniture assembly request. We were happy to offer assistance and build your furniture. Enjoy your day from FlatpaxBuddy Newcastle.
Victoria K
Newcastle
Put together some IKEA furniture for us at short notice - great service, would use again. Thanks to James, Gary and Phil for all their help.
Response : Hello Victoria thanks for taking time add a review for the office furniture assembling service. We appreciate your business. Regards Flatpax Team.
Justine Martin
Gateshead
I would recommend everyone I needed a wardrobe built as soon as possible and they fitted me straight away on day they came to build it they were very polite very tidy, they did a great job of building my new wardrobe so yes it was fantastic.
Response : Thank you Justine for a wonderful review of our furniture assembly services. Best wishes Flatpax Buddy Team.
K Furness
Newcastle
Photo uploaded by K Furness
It’s a shame there are only 5 stars available for the rating! We are absolutely delighted with the work completed for us. There is no chance we would have been able to do this job ourselves and the expertise demonstrated throughout the day was second to none. We had initially thought the price was quite high, but that was because we had no idea how complex the job actually was. Gary and Philip worked solidly for 8 hours with absolutely no intrusion on us. They were both very personable and checked any key decisions with us first; they even made sure everything was wired up and working properly before leaving. We can not recommend Flat Pax Buddy highly enough. Thank you - you’ve transformed our living room!
Response : Hello Kathryn, a big thank you from the guys at Flatpax Buddy. We really appreciated your business and the review you have given us. Plus the photo of the assembled furniture looks great too. Thank you for help making us no1 in the North East for flat pack furniture assembly. Regards Flatpax Buddy Team.
S. Ramf
Newcastle
Called on the company when I was struggling to assemble some furniture. Attended promptly and very satisfied with service provided.
Response : Thank you kind sir for adding a great review of our flat pack furniture assembly service. Much appreciated at FlatpaxBuddy Newcastle.
Tina Mudukuti
Newcastle
The guy was clean polite on approach then so professional and pleasant during his work he tied up after he made sure I was satisfied and answered all questions with good understand and reassuarance….
Response : Hello Tina thank you for providing an excellent review for our furniture assembly. We were glad to be of assistance in Newcastle. Regards Flatpax Buddy.
Sharon Conroy
Gateshead
Gary was prompt and polite He did an amazing job fitting my floor. Really happy with the floor and would recommend Flatpax Buddy to anyone.
Response : Thank you Sharon for a great review of our services, this is much appreciated by all of the team here at Flatpax Buddy.
Summer Palmer
Cramlington
Photo uploaded by Summer Palmer
Bed and and wardrobe been fitted. Bed didn’t have any instructions and was put together quick with no hassle and wardrobes have been put up so well. Highly recommend this company. Price is agreed and never changes.
Response : Thank you for a fantastic review of our assembly service. We fit all types and glad we could be of assistance. You have our details if you require any future furniture builds. Thanks Flatpax Buddy.
Lisa Ramsay
Newcastle
Phil was prompt and polite and got on swiftly with the job. Really happy with how the wardrobes and drawers look. Will definitely use again m.
Response : Hello Lisa thank you very kindly for your feedback on our furniture fitting / assembling service. This is much appreciated by all of the team at Flatpax Buddy and we will be letting Phil know too. Best wishes Flatpax Team.
Eveline Hewlett
Chester le Street
Excellent service from The company Phillip was tremendous got on with the job of building a up lift storage coffee table ( too complicated for me ). More than happy with the price as well. Will use this company again when needed. And happy to recommend.
Response : Hello Eveline thank you very much for a great review on our home furniture assembly service. We always strive to offer a first class service for our customers. We will of course pass on your feedback to our fitters too, Philip is a credit to the company and will be extremely happy. Thanks again Flatpax Team.
Joanne Ions
Newcastle
I have to say these guys are absolute lifesavers after being poorly all week and then the cabin bed from hell arriving three days of attempting to put up cannot fault Gary who saved the day I rang and he was there within 20 min very polite and got straight on with putting the offending item up in no time cannot fault any of the work service absolutely spot on thank you so much and will definitely recommend and use again.
Response : Hello Joanne thank you from all the team at Flatpax Buddy for taking time to write a great review. Gary is a fantastic part of the team and always gives 100%. We will pass on your feedback to Gary and thank you again for your business. Best wishes Flatpax Team.
Artey Whittleton
South Shields
Photo uploaded by Artey Whittleton
Spot on serive I will look no futher for future work I no whire to go il aslo pass onto my freinds A1 service.
Response : Hello Artey thank you for taking time to give us feedback on our furniture assembly services. We strive to offer a great service every time. Thanks again and much appreciated Flatpax Buddy.

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