Member since : | 24 Feb 2017 |
Manually reviewed : | 14 Jan 2024 |
Last updated : | 30 Mar 2024 |
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I am satisfied with the computer repair service provided by this company. They were able to diagnose and fix my computer's issues quickly and efficiently, and the staff was friendly and knowledgeable. I highly recommend their services to anyone in need of computer repair.
Excellent service and Gary is extremely experienced. Not only does he really know his business and what he's talking about, but he also carefully listens to all the issues you have and explains what he is doing in language that a technophobe understands! This is pretty rare as I have usually found that however good a computer repair person is, I haven't a clue what they're doing and when they're gone I am none the wiser as to what the real issues were. Gary is brilliant at explaining what he is doing and why in layman's language. Really pleased with the service and would highly recommend.
After having no broadband for the whole of Bank Holiday weekend, I called Gary from a leaflet i, d kept that he, d put through my door previously. He came the next morning and within hours from making call, he had my computer up and running faster than its been for a long time, giving me loads of advice also, on my i-pad of which has given me lots more confidence. I will definitely use Gary again.
I went to Gary for some much needed help with security, storage and back up. He talked me through the options and helped me set everything up. While doing this he also managed to help me with some function/user issues I had been having, all of this was done in a clear way that even I could understand! I will be returning whenever help is needed.
I called on Flag Services when I had multiple concerns with my computer,. I was finding it impossible to link my e mail to my printer and further more completely lost some of the information which I had stored. Flag were able to correct all matters and furthermore offered helpful tips on a subsequent problem I reported to them over the phone. I found the cheerful helpful attitude of Gary very reassuring and would have no hesitation in recommending his services.
My All-in-One PC went completely dead on me - not a flicker on the screen or any sound. Flag Computer Repair (Gary) first gave a quick troubleshoot by e-mail, then came round the next day to investigate and take the machine away. Unfortunately my PC was out of warranty and a repair was too expensive. However, I was given a very good advice and offered different options should I wish to take them. A disappointing outcome but a first class and honest service was given all the way through, with a most supportive follow up. Many thanks indeed to Gary at Flag who is a very friendly, knowledgeable and helpful person.
Gary came to our home within the hour. Which was really what we needed as we had a problem with our laptop freezing while using our works package. We desperately needed this rectified for invoicing clients. He arrived and managed to correct the problem very promptly and efficiently. He was very skilled and professional. Also a very friendly and likeable person. We would have no hesitation in recommending Gary to anyone and will always be using him for any future needs. We were very weary grateful for knowing about his business.
Gary was called in to solve a problem where we were unable to connect a Laptop to the internet. Problem was resolved within an Hour and half, which included cleaning up the rubbish that had accumulated over time. Good, professional service all round. Would definitely recommend him to others in the future.