First Call Gas Ltd
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185344
55 Bream Avenue
Cleckheaton
West Yorkshire
BD19 5EN
schedule Open : Closes at 17:30keyboard_arrow_down
Cleckheaton
West Yorkshire
BD19 5EN
Tel:
01274 87****
schedule Open : Closes at 17:30keyboard_arrow_down
Mon - Fri: 09:00-17:30
Sat: 09:00-17:00
Sun: Closed
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| Member since : | 28 Jun 2009 |
| Manually reviewed : | 29 Jul 2010 |
| Last updated : | 13 Jul 2023 |
About First Call Gas Ltd
Memberships :
GSR - Gas Safe RegisterSpecialising in gas repairs and installations First Call Gas has over 20 years experience in the industry making the company an obvious choice for all your heating needs.
With engineers covering the entire region First Call can be on hand with little or no notice. Backed by a 24 hour, 365 days a year call centre customers can have peace of mind that help is only a phone call away.
First Call Gas Ltd has a large number of customers throughout the region, including private individuals, estate agents and buy to let landlords.
All First Call Gas engineers have the relevant qualifications, meaning that First Call Gas is signed up to the Gas Safe Register.
3 FreeIndex Reviews
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Christian Floyd
Batley
I had been on contract with First Call for around 4 years and they had repaired my boiler on numerous occasions under the “Premier Care Plan” and all works had been carried out quickly and efficiently by a great team of engineers. Unfortunately my boiler became beyond economical repair and they replaced this at a heavily discounted rate and gave me a 5 year all parts and labour warranty! Great service - would highly recommend!
D Taylor
Wakefield
Their advertising is misleading. It states that 'if your boiler becomes beyond economical repair, First Call will replace your boiler free of charge' We were informed that it wasn't economically viable to fix our boiler following a visit by one of their engineers. We were expecting a nice new boiler, however we were presented with a £2000 estimate and told replacements were only free within 3 years of signing the contract with them. We are now left with a boiler they won't repair or replace!
Response : At First Call we do not mislead any customers. Replacing a boiler is always a last resort and we do everything we can to ensure a boiler is repaired. When a boiler is beyond economical repair we do offer a discounted quotation to Premier Care Plan customers. Details of our terms and conditions are given at the time of signing up to the Premier Care Plan. Each customer reads and signs the contract and are then left a copy on site. We service, repair and install boilers for thousands of customers every year. Most of which are extremely happy with our work.I would encourage any customer who has any issues to contact us at their earliest time possible. We make our customer service our number one priority.In this circumstance we actually quoted Mr Taylor £1620 for a replacement boiler and have since spoke at great lengths about his situation and the misunderstanding of our terms and conditions. He has since confirmed to remain as a Premier Care Plan customer until he decides to replace his boiler.Moreexpand_more
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